Milk makes great wheels. I already purchased two wheels from them (one for Talaria mx4 and one for Surron Ultra Bee) and the experience as well as the product quality where top notch. I'm currently ab... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Milk makes great wheels. I already purchased two wheels from them (one for Talaria mx4 and one for Surron Ultra Bee) and the experience as well as the product quality where top notch. I'm currently ab... Näytä lisää
Yritys on vastannut
I bought a basic black wheelset for my son’s Surron Light Bee during Black Friday 2025, and the whole experience was a headache from day one. Right off the bat, their website kept crashing at... Näytä lisää
Yritys on vastannut
Great wheels, I am satisfied with order, Took a bit long but im totally satisfied with order. Wheels and tires are very nice. Thank you Milk Racing Team and Alexa Bielak for response time with emails... Näytä lisää
Yritys on vastannut
💜Very impressive wheelset💜 I have the 16" supermotos with super wide tire set up..specs below. As soon as you open the box it's non stop excitement! As you are met with so many packages... Näytä lisää
Yritys on vastannut
Elevate your Talaria or SurRon e-bike with the market's most customized, hand-built, plug-and-play wheels and upgrades from Milk Racing. Our wheels are sold worldwide and test-proven by thousands of customers on six continents - the best quality/price wheels on the market. Upgraded, reinforced rims stained with an anodizing process give them a more scratch and corrosion-resistant surface than standard paint. Super strong upgraded stainless steel spokes and double-size brass nipples (stronger and more corrosion resistant than aluminum type) lanced with a 3-cross spoke pattern make Milk Racing wheels strong enough to withstand more than what Sur-Ron bike can stand. Our main goal is to give alternative wheel upgrade options for expensive competitors’ products and give the best product experience possible, providing as much hardware as possible to make it hassle-free for you to focus on riding rather than figuring out how to put an upgrade in. Wheels always come with tools, spare spokes, spoke wrench, inner tube, rim band, and rim lock – you only miss fitting a tire on. If you need 100% Plug&Play wheels, we offer tire fitting as a standard offer. Wheels come ready to ride straight from the box. As a direct producer, we provide customization, such as color combinations.
Yhdysvallat
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Customer service with the good contact with client ,product such good quality it is worth to wait a bit 👌

Vastaus yritykseltä Milk Racing
niecodluzsze czekanie warte finalnego efektu...Polecam...

Vastaus yritykseltä Milk Racing
I ordered some wheels in between Late april and early may. It was estimated that i would've received my wheels mid June. It is now almost august and all I get when I email them is : Hello,
Thank you for your message.
To address your concerns promptly, I have escalated your inquiry to our Production Manager, requesting an immediate update on your order’s status.
Thank you for your understanding and patience during this time.
Best regards,
Alexa Bielak.
Please do something about this milk racing.

Vastaus yritykseltä Milk Racing
It has taken months and I am still one wheel away from a pair due to customs issues I did not expect. Honestly, I lost my patience on this company, but over a series of days and well crafted email communications I have regained respect and empathize greatly with the woes of running a startup company. Orders will take a long time, no doubt about it, and shipping is from Poland, so just know what you are getting into with Milk Racing.
UPDATE: The obviously auto-generated and likely AI enabled response was ingenuine. I'm trying to be nice, but it's hard. I still don't have my wheel, and NO it's not U.S. customs that made it takes MONTHS... that only delayed a single wheel by a week. It's not knowing I was even ordering from Poland that was the issue.

Vastaus yritykseltä Milk Racing
I had a unique order and even though it took a little bit longer, I could not be happier with the result! They paired the components so perfectly, but not only do they work amazingly in a functional way together, aesthetically they are incredibly pleasing. it’s hard to find any custom shops out there that do all of the hard work for you and this by far is the best when it comes to e-bikes, dirt bikes, or Surron.

Vastaus yritykseltä Milk Racing
Apres 2 ans de roulage intensif je peux dire que c’est du solide vu mes 100kg !
Paire de roue 21-18 de folie !
Merci milk !
J’ai jamais retendu mes rayons la roue n’est pas voilé !
Le top

Vastaus yritykseltä Milk Racing
Très mauvais payé une roue 3 semaines après rien reçu le service après vente me mène en bateau pour pas rembourser je déconseille fortement n'achetez pas sur ce site

Vastaus yritykseltä Milk Racing
💜Very impressive wheelset💜
I have the 16" supermotos with super wide tire set up..specs below.
As soon as you open the box it's non stop excitement! As you are met with so many packages of cookies!!!😍😍 The awsome protected packaging, then you see the shine of painted hubs & rims, absolutely professional compared to other brands. My goodness can't stop staring at my bike!
Massive thank you to the hole Milk Racing Team⭐️
Front - Michelin 100 / 80 / 16
Rear - Mitas Touring Force
110 / 70 / 16 M/C

Vastaus yritykseltä Milk Racing
Still no updates about my order. I ordered a 17 zoll super moto wheel set in march, shipping date was in may. now we are in july and still no updates from the company, on my order.
the only response you get is:
Hello,
Thank you for your message.
To address your concerns promptly, I have escalated your inquiry to our Production Manager, requesting an immediate update on your order’s status.
Thank you for your understanding and patience during this time.
Best regards,
Alexa Bielak
Markus Conte

Vastaus yritykseltä Milk Racing
I bought 21/18 wheels. The wheels are great. The bike looks much more massive and taller. Top quality for me. They could produce them faster, but good things have to wait. I am posting a comparison of the wheel width with the series tire. Weight difference:
Serial wheel with CST tire = 5.7kg
Milkracing wheel with Shinko 241 tire 3.5 = 9.3kg.
I recommend !

Vastaus yritykseltä Milk Racing
Everything was great, custumer service is fire!!! No nees to say milk racing is your choice if your looking for wheels!

Vastaus yritykseltä Milk Racing
A long story short, i ordered the wheels at the end of January and thee arrived last week. There were probably some issues at fabrication with materials or something. It sucked but it was out of their hands.
Besides the very long wait, the product is superb! The quality of the materials used, the finish, the paint quality, the tires used ... it simply is a high end product worth the money.
In the end i can only recommend Milk Racing, it IS worth the wait.

Vastaus yritykseltä Milk Racing
I ordered two wheelsets on february 14th, the working process supposed to take 3 weeks, the first set was shipped on April 22th......
Now - after another month - I'm still waiting for the second wheelset, but the worst thing is that I wrote several times to have updates and the only answer is " Hello,
Thank you for reaching out!
We are happy to inform you that we received your email. Our team is receiving your query. We are committed to reply as soon as possible.
We appreciate your trust and patience.
Best regards,
Milk Racing Team
(This is an auto-generated email)
I'm really frustrated, a lot of patience but now
the jar is full. If the situation will not take a turn in few days I'll ask for refund and I will update this review
***************************************************************
Here the answer i received after this Review:
On May 20, 2024 at 9:42:58 AM UTC, Milk Racing wrote:
Hello Marco,
Thank you for getting back to me. I genuinely understand your frustration with this situation and am committed to solving it on your behalf.
Firstly, I apologize for the stress and inconvenience we have caused. Please note that this was never our intention, and customer happiness has always been our primary goal. Our supplier caused the unfortunate delay, and I can assure you that we took steps to investigate this situation further so the consequences would be drawn.
Our supplier claims we should gather all the parts by this week. As soon as we get them, we will ship your order and provide you with the tracking link.
I truly believe one day, we will get your trust back, and I hope we can serve you better in the future. In case you ever decide to order from us again, please use this code for a 15% discount: COM15%
I have also added to your order spare inner tubes as a gift.
Once again, please accept our heartfelt apologies for any inconvenience caused. We value you as a customer and are committed to making things right for you.
If you have any further questions, feel free to respond to this email. I am here to assist you and will do my best to ensure your experience with Milk Racing remains positive. We truly appreciate your patience and understanding during this time.
Best Regards,
Alexa Bielak
Milk Racing Customer Support
****************************************************************
Now, after another two weeks no more news. I asked for refund on 30th may but they didn't process my request. Next step will probably be will be a legal assistance

Vastaus yritykseltä Milk Racing
Ne commandez jamais la bas! Pire expérience d'achat ever! J'ai commandé début avril un set de roue sur mesure pour un e-bike show cette semaine. Il est déjà mentionné sur le site que c'est sur mesure donc 2 semaines de conception + 2 semaines de shipping, avec les dates estimé j'avais encore un jeux d'une semaine pour les recevoir donc je fais ma commande. Le 8 mai, soit le lendemain que je suis sensé recevoir mon colis ( leur site a un système automatisé qui estime le temps pour chacune des étapes du processus), je reçois un message de leur part pour me dire qu'il leur est impossible de me livrer ma commande. C'est la que les problèmes commencent. C'est eux qui m'écrivent 1 mois plus tard pour me dire qu'ils ne peuvent pas faire ma commande, lorsque je demande un remboursement puisque même si je choisi un autre modèle, je manque mon bike show donc je n'ai plus besoin de ces roues, on s'obstine avec moi et on refuse de me rembourser ??? Ils ne sont pas capable de construire mes roues mais ne veulent pas non plus me rembourser ?? J'appelle cela un scam
EDIT: 04 JUILLET 2024: J'avais décidé de donner une 2e chance à Milk Racing suite au dénouement de la situation, croyez le ou non en ce 04 juillet 2024 je n'ai toujours pas reçu ma commande. À la place on m'envoie un courriel pour me dire qu'il y aura des délais additionnel pour la coloration, ils offrent des couleurs qu'ils ne sont même pas capable de faire ! Leurs atelier ne fait presque rien eux même ils donnent tout en sous traitance ce qui explique les délais interminable. Concentrez vous sur les roues déjà prête, vous n'avez pas la hauteur d'offrir du hand made.
EDIT 17 JUILLET: VOICI LE MESSAGE RECU: Hello Dylan,
I understand your frustration.
We didn’t mean to harass you in any way. A few weeks ago, we already turned off anodizing colors from the offer for most of the sizes due to the lack of quality after the process, which led to delays. You were one of last customers to have an anodizing color in that particular size.
We did our best processing your rims a few times to get the best effect, but we received the rims from the last anodizing process today, and the team is ready for assembly, but the quality is not something we wish to offer (the red color does not match the hub perfectly, stains, visible welding point). I am informing you now before the deadline (19th of July),
If you don’t want to change to powder coating/dual/candy color or black, we will refund you the full amount.
Additionally, whatever your decision will be, I will send you a spare tire for the 16” wheel you already have from us free of charge or two tires (16” + 17” if you opt-in for a different color) as a gesture of commitment to my clients.
I am very sorry for all the inconvenience and trouble.
Donc, après 2 mois supplémentaires et malgré l'historique déjà répugnant avec la compagnie, ça ne les a pas empêcher de me faire le même coup une 2e fois. Je suis très déçu qu'ils offrent des options qu'ils ne sont même pas à la hauteur de faire. Très très décevante cette compagnie

Vastaus yritykseltä Milk Racing
This was a very easy order, shipped out on time, delivered on time, and was exactly what was ordered. I would definitely recommend to anyone!

Vastaus yritykseltä Milk Racing
Ordered custom wheel set for my son to participate in a charity ride. Shipping April 8th-15th now may 3rd and nothing!! Emailed numerous times just keep being told at colouring stage and processing!! Really sad and let down by the company! And still no email reply days later.

Vastaus yritykseltä Milk Racing
I purchased a rear sprocket February 3. Today april 11, and still haven't received the sprocket. Last update was march 22, " processing components "

Vastaus yritykseltä Milk Racing
Overall had an excellent experience purchasing parts through Milk Racing. They were extremely fast with their responses, offered live tracking data and notified me whenever my order was being processed. The product in which I purchased was a total of 36 spokes in order to build up a 16”. Upon arrival I was extremely satisfied to see that they had included an additional spoke with my order as a spare! I absolutely love the little things like that, and moreso than a sticker. If you had any doubts about this company I hope my shared experience will change your mind.
-TheRonDoc

Vastaus yritykseltä Milk Racing
The wheels and tires look awesome! Installation was easy and they provide instructions on their website if needed. I've done 3 rides with them so far and it's a much better ride then stock, and more grip. Communication was very good, but expect a long wait before delivery if your in Canada. Overall very happy with the product and service.

Vastaus yritykseltä Milk Racing
Awesome guys that care about product. They were responsive helped me pick out the right color size and even picked out awesome tires that I didn’t even know about now. Everyone asks me what my rear tire is and where I got my wheels I am happy to promote milk gracing sadly, I can only give them five stars they deserve more.

Vastaus yritykseltä Milk Racing
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.