Booked an appointment Friday late afternoon and got sms would get a call back soon 5 calls later with messages was replaced in the queue Monday night no apologies. Waiting for my money to be redeposit... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Not what I ordered, box of 5 RAT had many missing components! See attached photo, missing sterile swabs, only 1 test cassette, somehow 2 sets of extraction tubes and no pack of buffer tubes! *Medma... Näytä lisää
As a paramedic we don’t often see the gp although an 8 week waiting period is our usual. These guys were the perfect solution. Call from the comfort of your home without wrangling a sick to... Näytä lisää
First Experience doing online consultation as well as getting prescription and it was easy and effective. Customer service is precise and well mannered. Doctor Ken is very kind ,caring and taking the... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Medmate makes getting your medications easy. Get an electronic prescription by SMS, order online and select pharmacy delivery straight to your door.
Yhteystiedot
44 Lakeview Drive, 3179, SCORESBY, Australia
- support@medmate.com.au
- medmate.com.au
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very prompt customer service.
Very prompt customer service.
Kindness and respect for me as a customer.
Thank you.
Straight forward and easy to use
Straight forward and easy to use. The telehealth doctor was friendly and supportive
Very impressed with the response time
I had a severe sinus infection which I tolerated for 2 weeks using standard ibuprofen but its wasnt going away. I could not get into my own GP clinic for 3-4 days. I contacted Medmate online and within 45-60 minutes a GP had called me asked a lot of questions and sms'd me a script for an antibiotic. I went straight to the chemist so within about 90 minutes I had taken medication. If I had waited for my GP to be available it would have taken a minimum of another 3 days. Very impressed, the consultation for the script cost me $20, plus I assume they get the medicare reimbursement, but $20 is a lot less than my GP would have charged me. I live in Adelaide. Very happy with Medmate and will definitely use again. Thankyou.
Great communication and so easy to get…
Great communication and so easy to get started.
Quick service ..
excellent service
medmate has been very easy and conveniant to use when accessto local doctors is near impossible in short term
I recently used Medmate for the first…
I recently used Medmate for the first time because I needed a script for meds I ran out of. It was surprisingly easy, cheap and fast! I got a follow up call from nurse Emmi the next day checking in on me which made me feel like a real patient. I highly recommend!
Fantastic service
Super easy to contact at any time and all staff so far have been very helpful, particularly Emmi. You don’t feel like you are alone on your journey.
Friendly service
Hi everyone.
I work long hours and find it hard to get some time to myself and this is what made Medmate so great. Everything was sorted for me over the phone. Nurse Alisha made everything so easy and stress free. She was a pleasure to work with so very helpful and the doctors done a great job too!
Definitely recommend 👌
What a great service
What a great service. As people know, in rural Australia it can be especially difficult to get to see a doctor at short notice and Med Mate fills the gap nicely. It is also very affordable. I understand that sometimes a visit to the doctors is advisable so that they can physically examine you, but times when you are just trying to shake a nagging cough or just need to get a script for an ongoing issue, then Med Mate is for you.
I recently had a fantastic experience…
I recently had a fantastic experience with MedMate and couldn't be happier! Their patient-focused approach truly sets them apart. The convenience of their services made everything so easy—I was able to get a prescription issued quickly without any hassle.
The staff were incredibly friendly, and I appreciated how they took the time to listen to my concerns and answer all my questions. Plus, their services are remarkably affordable, making quality care accessible for everyone.
Overall, I highly recommend MedMate for anyone seeking quick, convenient, and affordable healthcare!
Always very helpful
Always very helpful. I often don’t have time to go all the way to the doctors for repeat scripts so being able to get them with Medmate is super helpful and they’re always lovely to deal with!
The practice is engaging and responsive.
The practice is engaging and responsive to my requests in good time. I've used telehealth and got scripts. The doctor's don't hesitate to refer for follow up if required.
Great Customer Service
Medmate is so good their service is really great. I even got a follow up call from their nurse Emmi who was lovely to talk to. I have never had follow up care after a gp appointment. It's also just really easy to use.
The best telehealth service I have ever…
The best telehealth service I have ever experienced. Felt like I was with a doctor, they were thorough actually felt like they cared.
Amazing! Don’t use any other online health service. MedMate is the place to go.
Awesome 🙌🏻 The doctor *really* listened, and was proactive in trying to help me recover from my illness as quickly as possible. I had a follow up call from a lovely nurse the next day, checking up on how I was going. Unlike other online health services, with MedMate you’re *not* a number, you’re a *person*. My Dad recommended MedMate to me - now *I’M* recommending MedMate to *YOU*!
Quick and easy
Quick and easy, such a positive experience! Only point was the first doctor I spoke with was hesitant to prescribe antibiotics. The second was completely comfortable with it.
Quick and efficient!
The wait time is short and the experience Drs go through your symptoms with you to ensure you are getting correct diagnosis.
Convenient service
Hi , we have 1 car at home and my husband takes it to work . This Medmate service is convenient and a great help . Before I used to take Uber to the medical centre and it was a financial stress for my family .
I always get a call back from the staff and the doctors according
Thanks for the service
Fantastic
Fantastic service every time. Staff who listen and understand what is going on.
THE BEST
First Experience doing online consultation as well as getting prescription and it was easy and effective. Customer service is precise and well mannered. Doctor Ken is very kind ,caring and taking the time to speak to me as well as Nurse Emmi Asano. She is very nice, thorough and helpful. She put me at ease and give me advice on to what I need to do the next time I need a repeat prescriptions. Overall great experience. Highly Recommended!
Thank you Medmate😊
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