Booked an appointment Friday late afternoon and got sms would get a call back soon 5 calls later with messages was replaced in the queue Monday night no apologies. Waiting for my money to be redeposit... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Not what I ordered, box of 5 RAT had many missing components! See attached photo, missing sterile swabs, only 1 test cassette, somehow 2 sets of extraction tubes and no pack of buffer tubes! *Medma... Näytä lisää
As a paramedic we don’t often see the gp although an 8 week waiting period is our usual. These guys were the perfect solution. Call from the comfort of your home without wrangling a sick to... Näytä lisää
First Experience doing online consultation as well as getting prescription and it was easy and effective. Customer service is precise and well mannered. Doctor Ken is very kind ,caring and taking the... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Medmate makes getting your medications easy. Get an electronic prescription by SMS, order online and select pharmacy delivery straight to your door.
Yhteystiedot
44 Lakeview Drive, 3179, SCORESBY, Australia
- support@medmate.com.au
- medmate.com.au
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
Excellent service. I was unable to attend a doctor’s appointment in person due to babysitting responsibilities, so I contacted Medmate. The process was efficient, professional, and straightforward. I received a prescription for antibiotics immediately after my telephone consult. Absolutely saved the day! A highly convenient and reliable option for those in need of prompt medical support.
Ticks all the boxes
Fast service, affordable and so convenient. The doctors are efficient and helpful, I didn’t have to wait in any waiting rooms while unwell and got an appointment for the day of my issue. Will absolutely be using again.
So convenient
So convenient - was able to organise consult whilst I was at work. With chemist just around the corner to fill a script it was a really quick process.
Didn't even call me back
Didn't even call me back. Useless. Claims 60-90 minute wait time for call from doctor, it has been nearly 4 hours and I've heard nothing.
Accessing MHCP from home when feeling low, how great!
This is a wonderful service. Nurse Emmi is kind and professional, and the doctors come across as genuinely wanting to help. Nice I could get a mental healthcare plan without having to leave my home, nothing worse than having to make the effort and travel when your struggling mentally.
Medmate has been an invaluable…
Medmate has been an invaluable telehealth provider for me, offering a seamless and convenient way to access my prescriptions. The platform's user-friendly interface and efficient service have made managing my healthcare needs a breeze. I appreciate the convenience and accessibility that Medmate provides, allowing me to easily connect with healthcare professionals and receive my medications in a timely manner. Overall, I highly recommend Medmate for anyone looking for a reliable telehealth solution.
Lovely staff and Doctors
Lovely staff and Doctors, extremely helpful, quick and easy process as well as fast delivery.
Friendly attentive staff
Friendly attentive staff
Very helpful. I feel important
Better than excellent service all…EXCELLENT
Better than excellent service all round. Always touching base to see how you going. Excellent GP very professional.
Thanks Medmate
Staff have been amazing
Staff have been amazing, quick and easy to book and follow-up has been great.
Very helpful and knowledgeable
Very helpful and knowledgeable. Can’t rate my experience any higher
Absolute waste of money
My daughter book an appt for a med cert for a cough (originally a dry cough), was offered anti-biotics, as she thought it would go away, she declined. She booked another appointment to get the Antibiotics weeks later as the cough changed to a green mucus and had a PCR test and was NOT viral. The doctor kept insisting it was post-viral (with no evidence of this & nil history of asthma) and would only offer steroids/asthma medication for the green phlegm infection with cough (4 weeks in duration for this cough). He then sent an email stating that the steroids are a suggestion, we didn't ring to waste money for a suggestion. Went to Pharmacist, they questioned such a random medication (Pulmicort) which they don't even have and suggested getting AB's and now have to book our family GP to go get AB's and pay all over again.
Thank you MedMate
MedMate has been fantastic in assisting me with my weight loss journey. They follow-up regularly and make sure that things are progressing well with my treatment. When I had a hiatus in treatment due to unrelated health issues, they assisted with pausing medications and refunded payments I had already made.
Outstanding Service by Nurse Emmi at Medmate Weightloss Clinic
I want to take a moment to commend Nurse Emmi at the Medmate Weightloss Clinic for her exceptional hospitality and professionalism. From the moment Emmi reached out to organise a doctor’s appointment, Emmi went above and beyond to ensure the process was smooth and stress-free.
Her warm and friendly demeanour immediately put me at ease, and she took the time to understand my needs, answering all my questions with patience and clarity. Emmi’s attention to detail and willingness to go the extra mile truly stood out, demonstrating her dedication to providing top-notch care.
Thank you, Emmi, for making what could have been a complicated process so simple and reassuring!
Fantastic for Regional Areas
I have been using the Medmate service for almost a year. I live in a regional area where it is almost impossible to get into your GP when you need to. The Medmate service has been absolutely invaluable to not only myself but friends also. Nurse Emmi, her nursing team, the doctors and admin staff are incredible. Highly professional, extremely knowledgeable and always supportive, helpful, friendly and easy to navigate. I highly recommend Medmate. They are an excellent service and we are extremely lucky to have access to it!
Such an easy process spoke with a…
Such an easy process spoke with a lovely lady that helped me with understanding and completely Make me feel at ease and comfortable speaking about and I need the topic that I didn’t really want to speak to my GP about these guys are great comes in the mail very quickly after Your first consultation, You have everything covered for no additional Cost you have as many appointments as you like etc. When you are on a pension like myself that is amazing. Thanks for making this so easy for me to start my journey to get to better healthier fitter self
I was experiencing delivery issues and…
I was experiencing delivery issues and the Medmate team went above and beyond to rectify the situation and have my medication delivered less that 24hrs after. Excellent customer service and support.
Medmate
The entire process has been very straightforward. Emmi, the Lead Nurse, has been exceptional. Very professional, genuinely interested and great at following up. I completely trust her input and guidance, and feel very supported by her.
Follow up support.
It was so good to have a nurse ring and talk about my next appointment. I was helped to book my next appointment for my next script.
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