I am in China, and I’m unable to make any calls using your SIM card. I also cannot reach your customer service number. No matter how I try to request help, I’m not getting any real assistance. This... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very simple to buy and activate. I biught my e-sim and activated it all the way from Africa without having to talk to anyone. The plans are extremely affordable, too. They have so many plan options t... Näytä lisää
Yritys on vastannut
Customer services responded fast, it took 24 hours to resolve the issue due to net work and other issues but it was resolved, esim was purchased on 6/30/26 and cell phone was activated with Lycamoble... Näytä lisää
Yritys on vastannut
Service was BAD with so many dropped calls. I called a week before the month was up to confirm my plan would not get charged. They confirmed auto pay was off. They still charged my credit card and des... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The world's largest international mobile virtual network operator with over 16 million customers and a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 23 countries. We are now expanding to offer a broad range of financial and travel services, including Lycamoney and Lycafly that help people stay in touch across borders. Lycamobile is also available in Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, Ireland, Italy, Macedonia , Netherlands, Norway, Poland, Portugal, Romania, South Africa, Spain, Sweden, Switzerland, Tunisia, Ukraine and the UK.
Yhteystiedot
24 Commerce St., 07102, Newark, Yhdysvallat
- 1-866-277-3221
- lycamobile.us
3,0
Keskitasoinen
9 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Lyca Mobile USA
Dear Robert,
We're so glad to hear that you had such a positive and efficient experience with our service! We appreciate you sharing your feedback.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear Ian,
We're so happy to hear that you found our services easy to access and our prices affordable! We truly appreciate your positive feedback.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
It is very bad experience in first time…
It is very bad experience in first time i tried to install esim card but the page frozen with this rate
5. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyca Mobile USA
Dear Samir,
We are sorry to hear about the issue you experienced while trying to install your eSIM. We understand how frustrating it can be when the process freezes and prevents you from activating your service.
Please contact us via our private support channel with your 19-digit SIM number and device details so that we can check the eSIM activation status and assist you further. We will work to resolve this as quickly as possible.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear Parminder Saini,
Reading reviews like yours completely brightens up our day!
Knowing we have hit the mark for you inspires our team to keep pushing for the best.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
The internet data is consuming more and…
The internet data is consuming more and finish very quickly
4. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Customer,
Thank you for your feedback. We’re sorry to hear that your data is being used up faster than expected.
Data consumption can sometimes appear high depending on background app activity, video streaming quality, automatic updates, or hotspot usage. However, we understand your concern and would like to help you check your usage in detail.
Please contact us via our private support channel with your Lyca Mobile number so we can review your data usage, check your plan settings, and assist you further.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear Manpreet Khaira,
We are so happy to hear you had such a great experience with our service. We truly appreciate your kind words!
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear Sumitra Patel,
We're so glad to hear you received very good service! We truly appreciate your positive feedback.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Easily affordable!
The cellular service is modestly easy upon my own budget, and does actually work in my current residential sector.
4. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear MICHEAL,
We appreciate your kind words and are truly grateful for your positive feedback. We are so glad you enjoyed your experience.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
i got a 6 degit port out pin from…
i got a 6 degit port out pin from metro, lycamobile is asking for a 10 degit port in pin,, so not able to transfer my old number to my new phone, i can only use for text can not make calls or recieve calls, cutomer service is clueless, talked with representative tells me my phone is not compatible.
4. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Pedro,
We are sorry to hear about the difficulties you have experienced with porting your number and getting your service activated.
Porting requirements can vary depending on the previous provider, and we would like to check the details to help complete the transfer successfully. Please contact us via our private support channel with your Lyca Mobile number, porting details, and any error message received so we can review and assist you further.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear Pedro mananquil,
We are sorry to hear that your service has not been activated yet.
We have refreshed the network profile and emailed the manual instructions via our private channel. Please follow the instructions to connect to the network and use the services.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear Georgette,
We're glad our service meets your business needs. Thank you for your positive feedback; we appreciate it.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Plan ended without notifying me for recharge
My monthly plan ended without notifying me for a recharge and i realized only when i tried using my phone.
4. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Customer,
Thank you for sharing your feedback. We’re sorry for the inconvenience caused by your plan ending unexpectedly.
Please note that renewal notifications are normally sent to your Lyca Mobile number to remind you when your plan is due for renewal. We recommend checking that your number is active and able to receive messages to ensure you don’t miss important updates.
If you need any further assistance, please contact us via our private support channel with your Lyca Mobile number, and we’ll be happy to check your account and assist you further.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Worst customer service
Worst customer service. Some of them do not understand English. I wish I could give less than one star. They are the worst provider in the USA. They would not even let me leave their service. I asked them for my PIN and account number so I could keep my number, but they would not provide them.
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyca Mobile USA
Dear MD Ajijul Islam,
Thank you for sharing your feedback. We are sorry to hear about your experience and the frustration caused while trying to obtain your account details and transfer your number.
We understand how important it is to have access to your account number and PIN when you decide to move your service to another provider. We apologise for any inconvenience or confusion during this process.
Please contact us via our private support channel with your Lyca Mobile number and account details so we can review your request and assist you with the required information to help complete the process. We appreciate the opportunity to address your concerns.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
My mom has been trying since the last…
My mom has been trying since the last five years to get a eSIM card and then since the last three years, we’ve been trying to call the company, but there’s no response. No nothing we call them right and then they just put the phone away for like two or three hours they’re like I’m gonna transfer you to the other guy and then for 2 to 3 hours nobody’s there.
4. tammikuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Varshben,
hank you for sharing your experience. We're truly sorry to hear about the difficulty your mother has faced and the frustration caused by the delays in reaching our support team.
This is not the level of service we aim to provide. We'd like the opportunity to investigate the eSIM request and assist with the activation process. Please contact us via our private support channel with your mother's Lyca Mobile number and registered details so we can review the case and work towards a resolution as quickly as possible.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
worst service after done the recharge…
worst service after done the recharge for Global calling still not able to make and receiving the calls in roaming
4. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Customer,
We understand how frustrating it is when you're unable to make or receive calls after recharging. Please contact us via our private support channel with your Lyca Mobile number, the country you're currently roaming in, the destination number you're trying to call, and any error message you receive. We'll investigate the issue and work to resolve it as quickly as possible.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear Tiana,
We are sorry to hear about your refund concern and understand how frustrating this situation must be.
To investigate this properly, we’ll need your mobile number, payment details, and any transaction reference you may have. Once received, we can review the case and check the status of your refund with our billing team.
Please contact us via our private support channel with these details so we can assist you further and resolve this as quickly as possible.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear Alona Gida,
We're glad our service meets your business needs. Thank you for your positive feedback; we appreciate it.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Number 13317077440 is neither making nor receiving calls.
4. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Gloire,
We are sorry to hear that your number is unable to make or receive calls. We understand how important this is and apologise for the inconvenience.
To investigate this properly, we’ll need a few details such as:
The destination number you are trying to call
Any error message displayed on your device
Your current location
Once we have this information, we can check your line status and escalate the issue to our technical team for resolution as quickly as possible.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear Customer,
We are so happy to hear that our customer service provided you with an excellent experience. We truly appreciate your kind words.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear Peter,
We are so glad you found everything excellent, super easy, and fast! Thank you for your wonderful feedback.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
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