I am in China, and I’m unable to make any calls using your SIM card. I also cannot reach your customer service number. No matter how I try to request help, I’m not getting any real assistance. This... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very simple to buy and activate. I biught my e-sim and activated it all the way from Africa without having to talk to anyone. The plans are extremely affordable, too. They have so many plan options t... Näytä lisää
Yritys on vastannut
Customer services responded fast, it took 24 hours to resolve the issue due to net work and other issues but it was resolved, esim was purchased on 6/30/26 and cell phone was activated with Lycamoble... Näytä lisää
Yritys on vastannut
Service was BAD with so many dropped calls. I called a week before the month was up to confirm my plan would not get charged. They confirmed auto pay was off. They still charged my credit card and des... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The world's largest international mobile virtual network operator with over 16 million customers and a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 23 countries. We are now expanding to offer a broad range of financial and travel services, including Lycamoney and Lycafly that help people stay in touch across borders. Lycamobile is also available in Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, Ireland, Italy, Macedonia , Netherlands, Norway, Poland, Portugal, Romania, South Africa, Spain, Sweden, Switzerland, Tunisia, Ukraine and the UK.
Yhteystiedot
24 Commerce St., 07102, Newark, Yhdysvallat
- 1-866-277-3221
- lycamobile.us
3,0
Keskitasoinen
9 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Im enjoying your service andalready …
Im enjoying your service andalready have recommended it to several friends
14. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Hanan Kramberg,
We're so happy to hear you're enjoying our service and have recommended us to friends! We appreciate your support.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear Customer,
Your loyalty and kind feedback mean the most to our hard-working team.
Thank you for choosing us for reliable service.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Avoid these SCAMMERS!
Service was BAD with so many dropped calls. I called a week before the month was up to confirm my plan would not get charged. They confirmed auto pay was off. They still charged my credit card and despite numerous calls for refund the keep saying it will take 24-48 hours and then complete. It been almost a month so I'm filing a complaint with the FCC and they will take over. Horrible carrier
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyca Mobile USA
Dear Jim,
Thank you for sharing your experience. We understand your concerns regarding the dropped calls, auto-renewal charge, and the delay in receiving your refund.
We would like to review your account and investigate what happened. Please share your Lyca Mobile number and refund/payment details via our private support channel so we can check the status and assist you further.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear customer,
We're so happy to hear you found our service easy to use! Thank you for your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Renew SIM to eSIM
They forced me to switch my SIM to an eSIM while I was outside the US, but they did not inform me that I needed to be physically within the US to complete the update on the US network. As a student, I only return home once a year, and now I cannot log in to my US bank account because it requires an SMS verification code sent to my phone number.
15. maaliskuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Customer,
We understand your concern regarding the difficulties you have experienced with the eSIM switch and the impact it has had on accessing your services.
We understand how important it is to stay connected, especially when you rely on your number for important SMS verification. Please share your Lyca Mobile number and details of the issue via our private support channel so we can review your account and assist you further.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
amazing price for unlimited plan
13. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Hi Charmi Mehta,
We're happy to hear that our unlimited plan's pricing met your expectations. We appreciate your positive feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Whoops accidentally rated 3 instead of…
Whoops accidentally rated 3 instead of 5 the first time. My bad, total accident! The service is so great I am compelled to come back just to update the stars and fix the score.
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyca Mobile USA
Dear Kim Pittman,
We truly appreciate you taking the time to update your rating and for your kind words about our service. We are so glad to know you had such a positive experience!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Nothing went wrong my tablet doesn’t…
Nothing went wrong my tablet doesn’t have the information that you need to get it started
13. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Valerie Coleman,
We understand that your tablet may not have the required setup information. We are looking into this and kindly ask you to provide more details about the issue. Alternatively, you can try using the SIM in any unlocked mobile device to access the services.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca mobile is no longer affordable
Lyca mobile have been known for affordability, they are longer affordable. You have to subscribe and then purchase additional credit for international calls. Previously, you got some credit with your scribed plan and you top-up for international credit when required. #annoying
13. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Tokunbo E,
Thank you for sharing your feedback. We understand your concerns regarding affordability and appreciate your comments. Your feedback is valuable and will be shared with the relevant team as we continue to review and improve our services. If you have any questions about your current plan or international calling options, please contact us via our private support channel and we'll be happy to assist.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Connectivity and Network improved since…
Connectivity and Network improved since Esim and upgrade happen
13. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Customer,
We're happy to hear that our recent eSIM and upgrade improvements have positively impacted your connectivity and network experience. We appreciate your feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I love the payment
13. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Hi Charles Jones,
We're happy to hear that our payment process met your expectations. We appreciate your positive feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear Kelvin Kelzzl,
Your loyalty and kind feedback mean the most to our hard-working team.
Thank you for choosing us for reliable service.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Your customer service gave me hard time…
Your customer service gave me hard time in renewing my plan, Fire all customer service rep
8. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Sarvesh Pal,
We are very sorry to hear about the difficulty you experienced with your plan renewal. We are reviewing our customer service interactions to improve our support.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Coverage is good
Coverage is good, price is excellent. Customer Service not upto the mark. Stay away unless you really need it.
13. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Customer,
We appreciate your feedback regarding our coverage and pricing. We are truly sorry that our customer service did not meet your expectations. We are always working to improve our support.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Worst ever seen this type of customer…
Worst ever seen this type of customer service to swap to eSIM
13. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Venky P,
We are sorry to hear about your experience with the eSIM swap process. Please share your reference number via our private support channel so we can review your case and get back to you with an update.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Its not working
13. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Mostafa,
We are sorry to hear that your service is not working.
Please share your Lyca Mobile number and a brief description of the issue via our private channel so we can investigate and assist you as soon as possible.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Thanks for the 50%discount off offer
Thanks for the 50%discount off offer, if you would so kindly consider this offer annually. it is best interest of keeping us as consumers of this service.
13. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear customer,
We're truly happy you appreciated the discount! We value your loyalty and are always exploring ways to enhance our service for our cherished consumers.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Good
Nice, but can you guys do a promo for like 3 month or 6 month duration I think that will really help apart from 1 month
13. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Rilwan Babalola,
We appreciate your feedback and understand your interest in longer promotional durations. We'll certainly consider offering 3 or 6-month options in the future.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear Angelina Kunkel,
We are sorry to hear about your experience with our customer service. This is not the level of support we aim to provide.
Please contact us via our private support channel with your Lyca Mobile number and details of your interaction. We'll review your case, investigate your concerns, and work to provide the assistance you need.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Internet is not as good as before
13. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Customer,
We appreciate you sharing your feedback regarding the internet service. Please provide the requested details via our private channel, as this will help us investigate and resolve the issue.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
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