Never received my hair, looks lost in delivery. I have communicated with customer service multiple times. It has now been 4 weeks and no refund was given. I was told after 15 days if I dont get... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I ordered hair last week for an event this weekend because delivery said I would get it tomorrow the latest. I never got an updates regarding where the package was besides “on its way” which it said s... Näytä lisää
Afro Curly exceeded my expectations. The texture blended beautifully with my natural hair, making it look seamless and full. The quality feels great, and the curls held up well. On top of that, the sh... Näytä lisää
I got this wig and it’s my favorite so far it doesn’t tangle easy ,is easy to brush through and i love the quality of the hair feels really nice
Yrityksen tiedot
Yrityksen kirjoittama
LumiereHair is a leading wholesale online hair extensions shop of your first choice for top grade quality products at bottom prices. Lumiere hair firmly believes that the product quality is the lifeline of business survival, we have human hair factory, we will always improve the quality of our products. Lumiere specialized in professional set design, production, sales, service over the world Join Lumiere hair, meet more confident and beautiful you! Lumiere promise all the hair is 100% human hair, we have the best quality hair, and we wish to light up your beauty with Lumiere hair.
Yhteystiedot
Kiina
- lumierehairs.com
3,2
Keskitasoinen
115 arvostelua
On vastannut 70 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Exciting shopping spree
The process was smooth. There are many categories to choose from. Was particularly excited on delivery.
20. elokuuta 2025
Oma-aloitteinen arvostelu
My install came fast!
20. elokuuta 2025
Oma-aloitteinen arvostelu
I’ve emailed customer service twice
I’ve emailed customer service twice. There was no response. I was attempting to return the hair. I received the wrong size.
18. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lumierehairs
Hello,
We’re truly sorry for the slow response and for the frustration this situation has caused.
There might be some misunderstanding about the hair product.
Please contact our after-sale support team if necessary, we help you fix it out well and process the return & exchange, as long as the hair product is same original style now.
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
Vastaus yritykseltä Lumierehairs
Hello,
We’re truly sorry for the slow response and for the frustration this situation has caused.
Usually the shipping takes few days to arrive, the delivery was delayed due to late flight reasoon recently. We had to contact the shipping carrier to make a claim with your package.
Please contact our after-sale support team if necessary, we help you fix it out well
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
Bad Business
1. Delivery took forever, it’s from China.
2. Wig smelled bad
3. The hair density was too low, I might as well glue one string of hair to my head.
4. Customer service was UNRESPONSIVE when I inquired for a return multiple times.
I do not recommend this company!
2. elokuuta 2025
Oma-aloitteinen arvostelu
Very Satisfied
I ordered blonde wig from Lumierehairs and it came very full with minimal shedding. I can’t wait to install and I will be purchasing again.
16. heinäkuuta 2025
Oma-aloitteinen arvostelu
Ordered the hair it took 10 days to get…
Ordered the hair it took 10 days to get here the ends are extremely thin and the color looks nothing like advertised! I’m extremely unsatisfied u could have got better quality on Amazon
3. heinäkuuta 2025
Oma-aloitteinen arvostelu
My experience thus far
The wig smell reminds me of tuna, and the density of the wig is not as thick as I thought it would be. I’m still inspecting the weave stitching. I wish that there was a faster shipping option. On a positive note, the color of the wig is very pretty, and the black headband appears to be attached well. Less density in the wig may prove to be a better option as it has been really hot in Alabama( I have frequent hot flashes as well). The wig also came with 2 different color headbands and a weft of blue hair (I think it’s a weft). Customer service is pretty quick to respond.
23. kesäkuuta 2025
Oma-aloitteinen arvostelu
the hair is not good the ends are thin
12. kesäkuuta 2025
Oma-aloitteinen arvostelu
The hair stink so bad
The hair stink so bad, that I soaked it and let it air out for over 3 months. The company said, “it’s the smell of their factory.” I may give it away because it can’t go on my head.
21. maaliskuuta 2025
Oma-aloitteinen arvostelu
I received my order very quick and just…
I received my order very quick and just in time for my graduation. The hair is very soft, doesn’t have a smell and gave very much 613. The only thing I would change about the wig is its density, it could’ve been a little more thicker, but overall I did love this unit!
10. toukokuuta 2025
Oma-aloitteinen arvostelu
I ordered a 613 blonde wig
I ordered a 613 blonde wig. It was a beautiful unit.. a little roomy could have been a little tighter. Other than that the lace was amazing, the hair took well to the hair dye I used. It was true to length and very soft and full… 10/10 I’d definitely buy again.
23. toukokuuta 2025
Oma-aloitteinen arvostelu
If I could give it a zero I would!!
If I could give it a zero I would!!! DO NOT ORDER from this website! It’s been two weeks and I still have not revised my order after I paid $139. All it says label has been created. On top of that they will not issue my refund only $10 for the inconvenience! I will never order from them EVER again! Please do not order from them either
24. toukokuuta 2025
Oma-aloitteinen arvostelu
The shipping took a little time but it…
The shipping took a little time but it was under 8 days so that’s good.
The hair came as described. Wefts are well built and the hair is very soft, & very full. I just installed it today so we shall see how it does through the weeks, but so far so good.
21. toukokuuta 2025
Oma-aloitteinen arvostelu
This hair is not human had it in for 5…
This hair is not human had it in for 5 days it shredded matted and tangled
3. huhtikuuta 2025
Oma-aloitteinen arvostelu
The hair is great quality i recommend and i will be ordering it again it s a 10 on 10
If you are looking for great quality hair that won t shead sotf lumiere hair is the place i highly recommend you guys to purchase your hair with them you won t regret it
5. toukokuuta 2025
Oma-aloitteinen arvostelu
Where is my order
Where is my order? Foreal it’s been 2 weeks.
17. toukokuuta 2025
Oma-aloitteinen arvostelu
Never received item no tracking status…
Never received item no tracking status update or change in over a week
3. toukokuuta 2025
Oma-aloitteinen arvostelu
This is the second wig that I have…
This is the second wig that I have purchased through your company. They are not good quality, they wear terribly do not look like the pictures of what I thought I was buying. I would not recommend this site to anyone.
14. toukokuuta 2025
Oma-aloitteinen arvostelu
Thin V part wig, don't waste your money.
The V part wig I ordered was way too thin and the hair quality is not good either.
1. toukokuuta 2025
Oma-aloitteinen arvostelu
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