loveholidays IE Arvostelua 

50 803
•
TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Very professional and easy to tailor to specific preferences. Lots of flight time choices and room preferences with an honest pricing structure for add ons, upgrades etc. Just came back from our first... Näytä lisää

Saanut 2/5 tähteä

The hotel information you gave us for Gavilán Cala Gran Costa Del Sur in Majorca was false. We booked a Superior room, we got a box size room with a bed and terrible bathroom.After complaining severa... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

From start to finish, from departure to return the whole travel experience was seamless. While we did experience a substantial flight delay at Alghero airport on the return trip, this was not the fau... Näytä lisää

Saanut 5/5 tähteä

We went to tenerife in September booked through love holidays. Everything was great our flights times of departure was all on time..th e only thing we didn't like was the Ryanair seats were so uncomfo... Näytä lisää

Yrityksen tiedot

  1. Matkatoimisto
  2. ja myös
  3. Matkailusivusto

Yrityksen kirjoittama

At loveholidays, we’re on a mission to open the world to everyone. As Ireland’s leading online travel agent, we help you find a holiday you’ll love at a price that works for you. From beach breaks to city escapes and family adventures, we bring a huge choice of flights and hotels together in one easy search. Explore options around your budget, dates and preferences, whether you know where you want to go or need a little inspiration. We’re proud to have been named Ireland’s Leading Online Travel Agency at the World Travel Awards in 2022, 2023 and 2024, nominated by our Irish customers who have travelled with us & we’d love to hear about your experience with us on Trustpilot. We appreciate your feedback, as it helps us understand what’s working well and where we can improve. If you need support with anything you’ve shared, our team will be in touch to help.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

51 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(50 803)

10 335 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

Excellent service overall, but customer care failed on my last trip

Excellent service overall, but customer care failed on my last trip
Review Title: Always loved Loveholidays, but deeply disappointed by recent customer support
I have used Loveholidays multiple times in the past and have always found them to be excellent. Up until recently, I wouldn't have hesitated to give them a full 5-star rating for value, ease of booking, and overall experience.
However, my most recent trip in August was a major letdown. I booked what was advertised as a 5-star all-inclusive holiday, but the reality on the ground fell far short of 5-star standards.
What has made the situation worse is the complete lack of follow-up. I submitted a formal complaint to Loveholidays detailing all the issues we experienced during our stay, and I have never received a single response or acknowledgment.
It’s extremely disappointing to see a company I previously trusted handle customer feedback this way. Great service isn't just about smooth bookings—it’s about how a company supports its customers when things go wrong. I hope Loveholidays takes notice and addresses outstanding customer complaints promptly.

13. maaliskuuta 2026
loveholidays IE-logo

Vastaus yritykseltä loveholidays IE

Hi Martin,

Thanks for taking the time to share your feedback and for booking with loveholidays multiple times. We're pleased to hear you've generally had positive experiences with us, but we're really sorry to hear about your recent holiday and the disappointment you've experienced since returning.

If you could please get in touch with our Post Travel team through Manage My Booking, they'll be able to look into your complaint and provide further assistance.

We appreciate your patience and hope we can work towards putting things right.

Best wishes,

Lizzie

Saanut 1/5 tähteä

Just to change the dates of my holiday…

Just to change the dates of my holiday ye have made me pay 1000 extra its a disgrace I will never ever use ye again

1. marraskuuta 2026
loveholidays IE-logo

Vastaus yritykseltä loveholidays IE

Hi Chloe,

I really appreciate you taking the time to share your comments with us, and I’m sorry for any disappointment your recent experience with us may have caused.

Just so you know, any changes you make once your holiday is confirmed will include a £25 administration charge per booking. There may also be extra charges from the supplier, which they set themselves. You can find more details about this in section 8 of our terms and conditions.

When we make changes to a booking, we use a cancel and rebook process with live pricing. This means if there was a special offer when you originally booked, it might not be available anymore because supplier prices can change at any time.

I understand that the answers weren't what you hoped for, and I apologise for any inconvenience this has caused.

Please be assured the comments have been shared and noted, and will be used as feedback as we continue to improve our service and customer experience.

With best wishes,
Warren

Saanut 1/5 tähteä

Paid for a date change

Paid for a date change, then left chasing answers

Our experience with loveholidays has been extremely frustrating and stressful.

There was a discrepancy with the dates on our booking, and we do not believe we selected the wrong dates. To resolve the situation, we nevertheless agreed to pay €165.85 for a date change.

We paid, but the change was not confirmed. From Thursday until their first written response the following Tuesday, we repeatedly chased them by phone and email for answers.

They subsequently acknowledged an internal communication error and that the change request had not been submitted on time.

We paid the agreed amount and did everything asked of us, yet we were left chasing a resolution to a request they had failed to process.

We have now requested an agreed cancellation of the entire holiday with a full refund and no cancellation fees. This remains unresolved.

The poor communication and lack of accountability have completely undermined our confidence in loveholidays. Based on this experience, we would not book with them again.
We'll see them in Court....

22. lokakuuta 2026
Oma-aloitteinen arvostelu
loveholidays IE-logo

Vastaus yritykseltä loveholidays IE

Hi Ave,

Thanks for taking the time to leave a review.

I really appreciate you taking the time to share your comments with us, and I’m sorry to learn of your disappointment following your experience with us.

I’d like to take a look into your feedback further and so for me to do so, I’ll need some more information from you. A private message has now been sent to you via Trustpilot with a request for the further details we’ll need.

This will arrive in a separate email from Trustpilot so do keep an eye on your email inbox folders to spot this.

Once you’ve received the email please fill out the requested information, and I’ll then be back in touch with a reply as soon as we can.

With best wishes,
Charlie

Saanut 1/5 tähteä

CAN I NOT GIVE A -100 THEY ARE…

CAN I NOT GIVE A -100 THEY ARE ABSOLUTELY BRUTAL TO DEAL WITH!TRY YO SCAM US BY SAYING WE BOOKED DIFFERENT DATES AND WANTED MORE MONEY!AVOID THESE SCAMMERS AT ALL COST!!!

27. lokakuuta 2026
Oma-aloitteinen arvostelu
loveholidays IE-logo

Vastaus yritykseltä loveholidays IE

Hi there,

Thanks for taking the time to leave a review.

I really appreciate you taking the time to share your comments with us, and I’m sorry to learn of your disappointment following your experience with us.

I’d like to take a look into your feedback further and so for me to do so, I’ll need some more information from you. A private message has now been sent to you via Trustpilot with a request for the further details we’ll need.

This will arrive in a separate email from Trustpilot so do keep an eye on your email inbox folders to spot this.

Once you’ve received the email please fill out the requested information, and I’ll then be back in touch with a reply as soon as we can.

With best wishes,
Charlie

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