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Love2shop.co.uk Arvostelua 

37 423
•
TrustScore 3.5/5 tähteä

3,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Easy to save each month, delivered early, easy to use and takes the pressure off a bit, so it is not all last minute, love it - will do it for next Christmas as well.

Saanut 2/5 tähteä

Ordered ten £10 vouchers. Had to input my name and address 10 times, as there's no way of inputting how many vouchers you want. First website i've used which doesn't have a quantity option. Poor websi... Näytä lisää

Saanut 3/5 tähteä

Love2shop cards very limited places to spend, shame as I feel it is a total waste of money. E voucher is best option, still waiting to hear if I can have the card changed to a e voucher of course co... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I contacted the customer care team by email as I didn’t really understand how to use the reward code. Got a prompt reply explaining what I had done and that my card was being posted to me. Thanks for... Näytä lisää

Yrityksen tiedot

  1. Yrityslahjat
  2. ja myös
  3. B2B
  4. Lahjatavaraliike

Yrityksen kirjoittama

Love2shop is the UK's leading multi-retailer gift card provider accepted at over 100 major retailers with more than 20,000 stores UK wide. Love2shop offers fantastic solutions from personal gifting to business reward programs and incentives. Love2shop has everything you need, from a business rewarding their staff to consumers looking to hit the High Street.


Yhteystiedot

3,4

Keskitasoinen

TrustScore 3.5/5 tähteä

37 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,4

Kaikki arvostelut

(37 423)

1 309 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

As from my earlier reviews

As from my earlier reviews, I used to have a good experience. But I now see they don't do books of paper vouchers and it seems you can only buy a £5 or £10 one. What if I want to buy 5 £10 ones?
I think I will be going to the shops to buy my gift cards to see if they have more places where you can spend them and where I can buy their own company ones.

12. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Your website is appalling

Your website is appalling. You cannot specify multiple of the same card, which I wished to do to send the same type of card to multiple recipients. I wished to have all of the cards sent to me to personalise, but this appears beyond the imagination of your web designers. You have just foregone a significant order because of the hopeless website. Hope you're happy

11. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

The website is absolute shocking

The website is absolute shocking. There’s a QR code on the back of my card and it takes you to a 'page not found'. No where can I find where the remaining balance of my card is. Will never use this company again.

10. lokakuuta 2026
Oma-aloitteinen arvostelu
Love2shop.co.uk-logo

Vastaus yritykseltä Love2shop.co.uk

Hi Richard,

Thank you for your feedback. We’re sorry to hear you’ve had difficulty accessing your card balance and that the QR code hasn’t worked as expected.

You can check your remaining balance using the automated balance enquiry number on the back of your card. Alternatively, please contact our Card Services team on 0344 375 0739, who will be happy to assist you.

We apologise for the inconvenience caused and appreciate you bringing the issue with the QR code to our attention.

Thanks
Stacey

Saanut 1/5 tähteä

Really frustrating to us the love to…

Really frustrating to us the love to shop digital as if you get only £20 have to purchase soemthing for £20 or less and all the stores are large stores as it works like a crdeit card!!! will not use them

9. lokakuuta 2026
Oma-aloitteinen arvostelu
Love2shop.co.uk-logo

Vastaus yritykseltä Love2shop.co.uk

Hi Ilse,

Thank you for sharing your feedback. We’re sorry to hear you’ve been disappointed with your Love2shop Digital Card experience.

As our Love2shop Digital Cards are Mastercard prepaid cards, they can be used to make part payments in participating stores that accept Mastercard. If your purchase exceeds the balance on your card, we recommend paying the remaining amount with your alternative payment method first, followed by your Love2shop Digital Card.

If you need any further assistance or would like to discuss how to use your card, please contact our Card Services Team on 0344 375 0739, who will be happy to help.

Thank you for taking the time to share your feedback.

Thanks
Stacey

Saanut 3/5 tähteä

Love2shop cards very limited places to…

Love2shop cards very limited places to spend, shame as I feel it is a total waste of money. E voucher is best option, still waiting to hear if I can have the card changed to a e voucher of course contacted and got a live chat robot only to be told I will be contacted in 2 days. The actual love2shop web site is just mind boggling especially for someone who is not savvy. Not something I will do again and see if love2shop will change the card so I have a much better choice why the card does not have the same is beyond me

Thank you love2shop for going through what I need to do very much appreciated, I can now shop where I want

8. lokakuuta 2026
Oma-aloitteinen arvostelu
Love2shop.co.uk-logo

Vastaus yritykseltä Love2shop.co.uk

Hi,

Thank you for sharing your feedback. We're sorry to hear that you've been disappointed with the choice of retailers available and have found our website difficult to navigate.

Once your Love2shop card is registered on our website, you'll be able to see which exchange options are available for your particular card. Unfortunately, not all card types have the facility to be exchanged for an e-voucher.

If you would like to discuss your options further, please contact our Card Services team on 0344 375 0739, who will be happy to assist you and clarify what options may be available.

Thanks
Stacey

Saanut 1/5 tähteä

I was given a £10 gift code for…

I was given a £10 gift code for completing a government survey. I believe I've activated the code correctly, and I ordered a £10 e-card that supposedly can be used at a wide range of shops.

Well I would be able to use it if they ever actually send it to me. It's been 48 hours since I placed the order and I've heard nothing.

What's even worse is they seem to be ignoring my first attempt to contact them via their web site. I've just used the same contact form with little hope of getting a response.

2. lokakuuta 2026
Oma-aloitteinen arvostelu
Love2shop.co.uk-logo

Vastaus yritykseltä Love2shop.co.uk

Hi Christopher,

Thank you for providing your order number. After checking your order details, I can confirm that you ordered a physical Love2shop gift card, this will be sent via post. Unfortunately, the Love2shop option is not available as a digital e-card, which is why you have not received an e-card by email.

If you need any further assistance with your card or order, please contact our Card Services team on 0344 375 0739, who will be happy to help.

Thanks
Stacey

Saanut 1/5 tähteä

Wasted £50

They advertise themselves as simple, but instructions are ambiguous and misleading and there seems to be zero method to contact customer support. I simply wish to cash in a boots gift card but their links to email, chatbots and customer complaints do not work. I wish i didnt have to leave a review but here we are

4. lokakuuta 2026
Oma-aloitteinen arvostelu
Love2shop.co.uk-logo

Vastaus yritykseltä Love2shop.co.uk

Hi Sofia,

We’re sorry to hear about your experience and understand how frustrating it must be when you’re trying to use your gift card and can’t find the help you need.

A Boots e-gift card can only be used directly with Boots, and unfortunately, as this is a third-party gift card, the support we’re able to provide is limited to the information available to us.

If you have a Love2shop card and are looking to use it with Boots, this can only be redeemed directly in-store with Boots.

If you need any further assistance with your Love2shop card, please contact our Card Services Team on 0344 375 0739, who will be happy to help where possible.

We’re sorry again for the frustration caused and appreciate you taking the time to share your feedback.

Thanks
Stacey

Saanut 1/5 tähteä

Feel cheated

£300 of vouchers I cant use as the App is rubbish/broken

5. lokakuuta 2026
Oma-aloitteinen arvostelu
Love2shop.co.uk-logo

Vastaus yritykseltä Love2shop.co.uk

Hi Stuart,

We’re sorry to hear you’ve had difficulty using your vouchers and understand how frustrating this must be.

The Love2shop app is intended for use with the Love2shop Digital Card. If you have a physical Love2shop card, you don’t need to use the app — please visit our website at manage.love2shop.co.uk to manage your card.

If you need any further assistance, our Card Services team will be happy to help. You can contact them on 0344 375 0739.

Thanks
Stacey

Saanut 1/5 tähteä

Shocking service and so disappointed in…

Shocking service and so disappointed in this. Definitely would not recommend.

4. lokakuuta 2026
Oma-aloitteinen arvostelu
Love2shop.co.uk-logo

Vastaus yritykseltä Love2shop.co.uk

Hi Richard,

We’re sorry to hear that you’ve been disappointed with the service you received. We take feedback like this seriously and would appreciate the opportunity to look into your concerns further.

We have requested some additional information from you so that we can identify your account and investigate what happened. Alternatively, you can contact our Card Services Team directly on 0344 375 0739, who will be happy to assist you.

We hope to hear from you soon so we can work towards resolving your concerns.

Thanks
Stacey

Saanut 1/5 tähteä

Utterly useless

Utterly useless. Went through the whole palaver of downloading app and entering personal details, then entering gift code - only to be told my code was invalid! Have uninstalled the useless app.

3. lokakuuta 2026
Oma-aloitteinen arvostelu
Love2shop.co.uk-logo

Vastaus yritykseltä Love2shop.co.uk

HI Catherine,

Thank you for taking the time to leave your feedback, and we’re sorry to hear about the frustration you experienced when trying to use the app.

The app is not intended to be used with all Love2shop products, so unfortunately, not every gift code will be compatible with the app. We appreciate that this may not have been clear and apologise for any inconvenience caused.

If you’re still having difficulty using your gift code or would like us to check the issue further, please contact our Card Service Team on 0344 375 0739, who will be happy to assist you.

Thanks
Stacey

Saanut 1/5 tähteä

Poor customer service

Poor customer service, user experience, glitches in the system

2. lokakuuta 2026
Oma-aloitteinen arvostelu
Love2shop.co.uk-logo

Vastaus yritykseltä Love2shop.co.uk

Hi,

Thank you for taking the time to leave your review. We’re sorry to hear that you’ve experienced issues with our customer service and user experience, as well as glitches within the system.

We have requested further information from you so that we can look into your experience and investigate the issues you’ve encountered.

Alternatively, you can contact our Card Services team directly on 0344 375 0739. Our lines are open Monday to Friday, 9am–5pm, and a member of the team will be happy to assist you.

We appreciate you bringing this to our attention and hope to have the opportunity to resolve your concerns.

Thanks
Stacey

Saanut 5/5 tähteä

Love2shop…

I have bought physical gift cards and paper love2shop gift vouchers from this. Good service, have always been delivered.

2. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

E gift card …wouldn't work

The purchase went ok but my friend who was the recipient was sent a faulty e gift card. I passed on the number I was given after contacting get park and they fixed the issue but it should have work straight away I felt embarrassed it didn't work

25. syyskuuta 2026
Love2shop.co.uk-logo

Vastaus yritykseltä Love2shop.co.uk

Hi Peter,

We’re sorry to hear that your friend experienced an issue when trying to use the e-gift card. We completely understand how disappointing and embarrassing this must have been, particularly when the card was intended as a gift.

We’re pleased to hear that Get Park was able to resolve the issue, but we appreciate that the e-gift card should have worked straight away, and we apologise for the inconvenience caused.

If you need any further assistance, please don’t hesitate to contact our Card Services team on 0344 375 0739, who will be happy to help.

Thank you for taking the time to share your feedback with us.

Thanks
Stacey

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