Very good company,did order from them before . This time they changed delivery company and my expensive order was travelling more then 1 month - this was express delivery. Delivery people could... Näytä lisää
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⭐️⭐️⭐️⭐️⭐️ Five Stars! I absolutely love these spa treatment eye patches! They’re honestly the best patches I’ve ever tried — super refreshing, gentle on the skin, and the results are visible r... Näytä lisää
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It took very long till I finally got my ordered items. But it was n o t your mistake. The parcel was hold in Hongkong Airport and Custom duties in South Africa. The handling of your company was exce... Näytä lisää
Ho trovato questo sito cercando i miei cosmetici preferiti coreani e mi sono imbattuta perché li ho trovati li a prezzi competitivi. È stato facile acquistare perché il sito è molto intuitivo. Il pacc... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä LMCHING
Yrityksen kirjoittama
In the dynamic world of beauty and skincare, LMCHING stands out as a beacon of innovation and quality. Established in 2016, LMCHING began its journey as a wholesale warehouse and transitioned to retail in 2019, focusing on Korean skincare brands. By 2021, the company expanded its horizons to include European perfumes and skincare, offering over 5,000 products from prestigious brands such as Chanel, Dior, Hermès, Sisley, and La Prairie.
LMCHING’s offerings are a testament to the rich heritage and innovation of Korea and Europe in beauty and wellness. The company prides itself on sourcing authentic products that showcase the artistry and science of the continent’s finest perfumers and laboratories. With rapid growth since 2023, LMCHING now serves over 200 countries through its online platform and has partnered with 300 brick-and-mortar locations worldwide.
The company’s vision is clear: by 2026, LMCHING aims to be the online haven for high-quality beauty and skincare products at affordable prices. This vision is bolstered by a passion for making artisanal European fragrances and formulations accessible to a global audience. LMCHING is committed to delivering an unparalleled online shopping experience, acting as a gateway to the pinnacle of European beauty, quality, and craftsmanship.
LMCHING’s website is not just a marketplace but also a source of knowledge. The Blog section features informative articles on Korean skincare, European skincare, and luxury perfumes. These articles, curated by skincare experts, have helped readers build optimal skincare regimens and understand complex topics like French serum technology and European botanical ingredients.
The company’s competitive advantages are numerous. LMCHING boasts lightning-fast dispatch and delivery, with orders shipped within 24 hours. Strategic partnerships with logistics giants like Aramex, DHL, DPEX, and FedEx® ensure premium shipping options for international shipments. Moreover, LMCHING’s exceptional customer service, with an average response time of just over three hours, exemplifies its commitment to customer satisfaction.
LMCHING’s dedication to excellence has been recognized with the Google Trusted Store Badge and the title of “The Most Reputable Global E-commerce Enterprise for Skincare and Beauty of the Year” by BUSINESS INNOVATOR. Recently in 2025, LMCHING also received the prestigious “Outstanding Skincare And Beauty Global Ecommerce Enterprise” award, further solidifying its position as a leader in the global beauty e-commerce industry. Read more about this award here.
For those seeking to contact LMCHING, the company’s headquarters are located in Hong Kong, with branches in Vietnam and Australia. The LMCHING team can be reached via email or phone, and their extensive product range is available on their website.
In conclusion, LMCHING is not just a retailer; it’s a global platform that elevates the beauty and skincare experience for customers around the world. With a commitment to quality, innovation, and customer satisfaction, LMCHING continues to redefine the standards of beauty e-commerce on a global scale.
2. Contact information:
LMCHING has made some changes on its contact emails. Please email to one of its new contact emails below:
LMCHING (Full name: LMCHING GROUP LIMITED)
1. Email: yourexpert@lmching.com
2. Email: ship@lmching-order.com
Address:
1. Corporate Headquarters:
Unit 9, 7/F, Houston Centre, 63 Mody Road, Tsim Sha Tsui, Kowloon, Hong Kong
2. Middle East Headquarters
Building A2, IFZA Business Park, Dubai Silicon Oasis, Dubai, United Arab Emirates
3. Beijing (China) Headquarters
Unit 4802, 48 Floor, Samsung China Headquarters, 31 Jinghui Street, Chaoyang, Beijing
4. Shen Zhen (China) Headquarters
Unit 4603, 46 Floor, Landmark, 4028 Jintian Road, Futian District, Shen Zhen
5. Oceania Headquarters
246-250 Whitehorse road, Balwyn, VIC 3103, Australia
6. Southeast Asia Headquarters
Whole 6th Floor, Zeta Building, 38/1 Nguyen Van Troi Street, Phu Nhuan District, Ho Chi Minh City, Vietnam
3. Is Lmching legit
Is LMCHING credible? Is LMCHING legit? What is the level of credibility for LMCHING? Please read the customers' reviews
Yhteystiedot
Unit 9, 7/F, Houston Centre, 63 Mody Road, Tsim Sha Tsui, Kowloon, Hong Kong
- +85221190299
- yourexpert@lmching.com
- lmching.com
3,9
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968 arvostelua
On vastannut 96 %: iin saamistaan huonoista arvosteluista
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Everything great!
2. helmikuuta 2026
Vastaus yritykseltä LMCHING
Thank you so much for your wonderful feedback.
We are truly pleased to hear that everything met your expectations and that you had a great experience with LMCHING. Our team works hard to ensure smooth service, reliable delivery, and high-quality products for every customer.
Your satisfaction encourages us to continue improving and maintaining the standards we strive for. We genuinely appreciate your support and look forward to assisting you again in the future.
Best regard,
The LMCHING Team
My husband and I visited whilst staying…
My husband and I visited whilst staying in the Hotel. Our experience was excellent from start to finish. The restaurant itself has a relaxed atmosphere and beautifully decorated. Our server, Reis was so attentive and kind, talking us through the food we ordered and asked what spice level we could take and making recommendations. Every dish we ordered was delicious and beautifully presented. We would highly recommend trying Chang Thai as the food is truly outstanding. A special thank you to Reis for taking such good care of us.
17. helmikuuta 2026
Vastaus yritykseltä LMCHING
Thank you for sharing such a detailed and heartwarming review of your visit.
We are absolutely delighted to hear that you and your husband had an excellent experience from start to finish, and that you enjoyed the relaxed atmosphere and décor. Your kind words about Reis truly mean a lot, and we will be sure to pass along your appreciation for the attentive and thoughtful service provided.
It’s wonderful to know that the spice recommendations and each beautifully presented dish met your expectations. Your recommendation is greatly valued, and we are so pleased that the food left such a lasting impression. We sincerely hope to welcome you back again for another outstanding dining experience.
Best regard,
The LMCHING Team
a bit long delivery time but perfect…
a bit long delivery time but perfect productt
3. helmikuuta 2026
Vastaus yritykseltä LMCHING
Thank you for sharing your honest feedback with us.
We truly appreciate your patience regarding the delivery time and are sorry that it took a little longer than expected. At the same time, we’re very glad to hear that the product arrived in perfect condition and met your expectations.
Our team is continuously working with our logistics partners to improve shipping efficiency while maintaining product quality and authenticity. Your understanding means a great deal to us, and we hope to provide you with an even smoother experience next time.
Best regard,
The LMCHING Team
Non ho avuto informazioni sulla…
Non ho avuto informazioni sulla necessità di pagare tasse doganali, che hanno modificato il prezzo di acquisto. Dal sito non era specificato
30. tammikuuta 2026
Vastaus yritykseltä LMCHING
Gentile Lucilla,
ci dispiace sinceramente per l’esperienza che ha avuto e comprendiamo il suo disappunto riguardo ai costi doganali.
Desideriamo tuttavia informarla che sul nostro sito è chiaramente indicato che eventuali dazi e tasse doganali sono a carico del cliente al momento della consegna. Può consultare i dettagli al seguente link:
https://www.lmching.com/apps/help-center#hc-who-is-responsible-for-custom-charges
Precisiamo inoltre che tali importi sono stabiliti esclusivamente dalle autorità doganali del Paese di destinazione. Non si tratta di costi applicati o trattenuti da noi, e non riceviamo alcun compenso relativo alle tasse doganali.
La invitiamo gentilmente a leggere attentamente le nostre condizioni prima di effettuare un acquisto, così da evitare eventuali inconvenienti futuri.
Rimaniamo comunque a disposizione per qualsiasi ulteriore chiarimento e la ringraziamo per la comprensione.
Cordiali saluti,
The HR product came with perfect…
The HR product came with perfect condition. Thank you for affordable price for valuable products.
5. helmikuuta 2026
Vastaus yritykseltä LMCHING
Thank you for your wonderful feedback regarding your HR product.
We’re delighted to hear that it arrived in perfect condition and met your expectations. Providing authentic, high-quality items at competitive and affordable prices is something we are truly committed to.
Your satisfaction reassures us that our efforts are making a difference. We sincerely appreciate your trust and support, and we look forward to serving you again with more valuable products in the future.
Best regard,
The LMCHING Team
Vastaus yritykseltä LMCHING
Thank you for taking the time to share your feedback with us.
We’re very pleased to hear that you felt well informed throughout the entire process. Keeping our customers updated at every stage of their order is an important part of the service experience we aim to provide.
Clear and consistent communication helps ensure peace of mind, and we’re glad this made a positive difference for you. We truly appreciate your support and look forward to serving you again in the future.
Best regard,
The LMCHING Team
Felt ripped off Perhaps I missed the fine print but the…
Perhaps I missed the fine print but the two $9 lip chapstick type things I bought ended up costing me $60 with customs cost and shipping cost. I hope to never buy anything from you again thank you.
15. tammikuuta 2026
Vastaus yritykseltä LMCHING
Dear Pam,
Thank you for taking the time to share your feedback. We are truly sorry to hear that you felt disappointed with your purchase experience.
Regarding customs charges, we would like to clarify that these fees are determined and collected by your country’s customs authorities. We do not charge or receive any portion of these customs fees. As stated in our Help Center, customers are responsible for customs duties according to their local regulations. You can find the full details here:
https://www.lmching.com/apps/help-center#hc-who-is-responsible-for-custom-charges
In addition, the shipping cost is clearly displayed at the checkout page before payment is completed, so customers can review the total amount — including shipping — before confirming their order.
We understand how unexpected additional costs can feel frustrating, and we sincerely regret any disappointment this may have caused. We kindly encourage customers to review our policies carefully before placing an order to ensure full clarity regarding potential customs duties and shipping fees.
If you would like us to further review your order details, please feel free to contact us directly. We are always here to help.
Kind regards,
Prodotti originali arrivati in una…
Prodotti originali arrivati in una decina di giorni. Prezzi sul sito convenienti. Peccato le alte spese doganali. Una crema con un costo di 15 euro (conveniente) introvabile in Europa con spese di spedizione costava 25... e con i dazi 50. Comunque soddisfatta.
4. helmikuuta 2026
Vastaus yritykseltä LMCHING
Thank you for sharing your detailed feedback and for your honest evaluation of your experience.
We’re very pleased to know that your products arrived safely and that you were satisfied with their authenticity and our competitive pricing. At the same time, we completely understand your concerns regarding customs duties, as these charges are determined by local authorities and unfortunately remain outside of our control.
Please know that we always strive to keep our product prices as fair and accessible as possible to help balance additional costs where we can. Your satisfaction means a great deal to us, and we truly appreciate your understanding and support. We hope to serve you again in the future.
Best regard,
The LMCHING Team
Customer service was absolutely Amazing
Customer service was absolutely amazing, shipping time frame was perfect , I’ve just used their products for a veiw days and I’m seeing massive results , I highly recommend LMCHING .
They are the best
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LMCHING
Thank you so much for your incredibly kind words and enthusiastic recommendation.
We are thrilled to hear that you had such a positive experience with our customer service and that the shipping timeframe met your expectations. It’s even more rewarding to know that you’re already seeing noticeable results after just a few days of use.
Our team is dedicated to delivering both high-quality products and outstanding support, so your feedback truly means the world to us. We deeply appreciate your trust and recommendation, and we look forward to continuing to serve you in the future.
Best regard,
The LMCHING Team
Shipping schedule
Shipping schedule. Its arrived few days after valentines... so missed the punch...
4. helmikuuta 2026
Vastaus yritykseltä LMCHING
Dear Chen Chalak,
Thank you for taking the time to share your feedback. We are truly sorry to hear that your order arrived a few days after Valentine’s Day and missed the special occasion. We completely understand how disappointing that must have felt.
Due to a sudden surge in shipment volume around the holiday period, some parcels experienced unexpected delays at the customs clearance stage. In rare cases, packages were held longer than usual during the screening process. Unfortunately, this is part of the customs authority’s internal procedures, and it is beyond our control and ability to intervene.
Please accept our sincere apologies for the inconvenience this has caused. We truly appreciate your understanding and your patience, and we hope to have the opportunity to serve you better in the future.
Kind regards,
Vastaus yritykseltä LMCHING
Thank you for your positive feedback and for recognizing our competitive pricing.
We’re delighted to hear that you were satisfied with both our prices and the punctuality of the shipping. Offering great value while ensuring timely delivery is something we consistently strive to achieve for every customer.
Your satisfaction confirms that we are moving in the right direction, and it motivates us to maintain these standards. We truly appreciate your support and look forward to serving you again soon.
Best regard,
The LMCHING Team
Customer service was excellent
Customer service was excellent, only after 20 mins that I got the reply for my query. The delivery time was also extremely fast. Will recommend to my friend.
30. tammikuuta 2026
Vastaus yritykseltä LMCHING
Thank you for your wonderful feedback and for sharing your experience with us.
We’re delighted to hear that our customer service team was able to respond to your inquiry so quickly and efficiently. Providing timely and helpful support is a top priority for us, so your recognition truly means a lot.
It’s also great to know that the delivery was extremely fast and met your expectations. Your willingness to recommend us to your friends is the highest compliment we could receive. We sincerely appreciate your trust and look forward to serving you again.
Best regard,
The LMCHING Team
Very fast delivery to UK
29. tammikuuta 2026
Vastaus yritykseltä LMCHING
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that your delivery to the UK was completed so quickly. Ensuring efficient international shipping is very important to our team, and we continuously work to provide a smooth and timely experience for our customers.
Your satisfaction encourages us to maintain our high standards in both service and logistics. We truly appreciate your support and look forward to serving you again in the future.
Best regard,
The LMCHING Team
Vastaus yritykseltä LMCHING
Sehr geehrter Herr/Frau Tschamper,
es tut uns sehr leid zu hören, dass Sie Ihre bestellte Ware bisher nicht erhalten haben. Für die entstandenen Unannehmlichkeiten möchten wir uns aufrichtig bei Ihnen entschuldigen.
Wir haben die zuständige Abteilung umgehend gebeten, den Vorgang sorgfältig zu überprüfen. Gleichzeitig stehen wir bereits in Kontakt mit Ihnen, um die Angelegenheit schnellstmöglich zu klären und eine zufriedenstellende Lösung für Sie zu finden.
Vielen Dank für Ihre Geduld und Ihr Verständnis.
Mit freundlichen Grüßen
My Products was delivered as expected
My Products was delivered as expected, they where packaged really well. This company had so many fabulous products to choose from, I'll certainly be buying from them again.
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LMCHING
Thank you for your thoughtful review and for sharing your experience with us.
We’re pleased to hear that your products arrived as expected and that you were satisfied with the careful packaging. Protecting each order during transit is very important to us, as we want every item to reach our customers in perfect condition.
It’s also wonderful to know that you enjoyed the wide selection available on our site. We’re thrilled that you plan to shop with us again, and we truly appreciate your trust and continued support.
Best regard,
The LMCHING Team
Great service
My delivery was fast and everything came well packaged and in good condition. The products were amazing too.
16. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LMCHING
Thank you for sharing your positive experience with us.
We’re delighted to hear that your delivery was fast and that everything arrived well packaged and in excellent condition. Ensuring that each order is handled with care is a priority for our team.
It’s especially rewarding to know that you found the products amazing and that they met your expectations. Your satisfaction truly motivates us to continue delivering both quality and reliability. We look forward to serving you again soon.
Best regard,
The LMCHING Team
Ce n’est pas les produits que j’ai…
Ce n’est pas les produits que j’ai commandé et en plus j’ai dû payer des taxes !
1. helmikuuta 2026
Vastaus yritykseltä LMCHING
Chère Madame Trezeguet,
Nous sommes sincèrement désolés pour la situation que vous avez rencontrée.
Après vérification auprès de notre service logistique, nous confirmons que les produits corrects ont bien été préparés et expédiés depuis notre entrepôt. Il semble toutefois qu’une erreur ait pu se produire durant le transport et que le colis ait été confondu avec un autre envoi par le transporteur. Nous prenons ce problème très au sérieux et allons contacter la société de livraison afin d’éclaircir la situation dans les plus brefs délais.
Concernant les taxes douanières, nous indiquons clairement dans notre politique que les droits de douane et taxes d’importation sont à la charge du client, conformément à la réglementation du pays de destination. Vous pouvez consulter les détails ici :
https://www.lmching.com/apps/help-center#hc-who-is-responsible-for-custom-charges
Nous tenons à préciser que nous ne percevons aucun montant lié à ces taxes ; elles sont déterminées et collectées uniquement par les autorités douanières locales.
Nous comprenons parfaitement votre frustration et restons pleinement engagés à résoudre cette situation avec le transporteur le plus rapidement possible.
Cordialement,
Very good company
The delivery time was as expected, not super fast but absolutely fine. My order was packed securely and arrived in great condition. I’m really happy with the products and the overall buying experience. Everything went smoothly and I wouldn’t hesitate to recommend this company.
29. tammikuuta 2026
Vastaus yritykseltä LMCHING
Thank you for taking the time to share your balanced and thoughtful feedback.
We’re glad to hear that the delivery timeframe met your expectations and that your order arrived securely packed and in excellent condition. Our team takes great care in preparing each shipment to ensure a smooth and reliable experience.
It’s wonderful to know that you’re happy with the products and the overall purchasing process. Your recommendation truly means a lot to us, and we sincerely appreciate your trust and support. We look forward to welcoming you back again in the future.
Best regard,
The LMCHING Team
Vastaus yritykseltä LMCHING
Уважаемая Maryna,
Прежде всего, примите наши искренние извинения за доставленные неудобства.
Сразу после получения Вашего заказа мы незамедлительно подготовили все необходимые документы и передали их транспортной компании с запросом на забор отправления. Уже на следующий день посылка была передана перевозчику.
К сожалению, из-за перегруженности на таможенном пункте отправление было задержано на этапе проверки и сортировки. Мы со своей стороны сделали всё возможное, чтобы запросить ускоренную обработку посылки. Однако таможенные органы работают независимо, и мы, к сожалению, не имеем возможности вмешиваться в их внутренние процедуры.
Искренне надеемся на Ваше понимание, так как данная ситуация находится вне зоны нашего контроля. Со своей стороны мы продолжаем внимательно отслеживать статус отправления и будем регулярно информировать Вас о любых обновлениях.
Благодарим Вас за терпение и понимание.
A very good and trusted site
Quick delivery, incredibly good prices, great products, very well packed.
30. tammikuuta 2026
Vastaus yritykseltä LMCHING
Thank you for your fantastic feedback and for highlighting so many aspects of your experience.
We’re delighted to know that you were pleased with the quick delivery, our competitive pricing, and the quality of the products. It’s equally rewarding to hear that your order was very well packed and arrived safely.
Our team works hard to combine value, reliability, and careful handling in every shipment. Your satisfaction truly encourages us to keep delivering the best possible service. We sincerely appreciate your support and look forward to serving you again soon.
Best regard,
The LMCHING Team
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