Lifetime Legal Arvostelua 

Smooth experience

The process was very easy and Amarita spoke very clearly and thanked me several times for the information I gave her. She was very polite and answered some questions I had, well done!

My experience working with Nat yesterday was quick and painless.

She was very professional and got to business quick which is just what I required having two small children at home. Even though she has a process to follow it was refreshing to have a bit of a chuckle at one ofthe awkward questions.

Overall great experience. Easy to complete.

The will process was very simple and everything was explained to me as we went along.

Tamsin was very polite, welcoming and spoke clearly, giving all relevant info. Also was offered a membership with 3 mths free which was good as I needed to update my will. Overall very pleasant.

Tamsin was excellent was excellent in talking me through clearly what needs to be done. Also explaining what other services they provided.

Nat was extremely helpful good communication and attention to detail excellent
Very easy to talk to I didn't feel stupid asking questions

Very helpful team during a claim process. I would give 5 stars if only the claim I could get was what I was expecting. Apparently there were some details for the amount you can claim for different certain scenarios, and all of these were not clear at the front page notices that you read. It seems I would have to read through all the small details on every document provided (almost impossible to do with the amount of all formal documents we are sent in this modern world) to actually see that I can only claim a third of what that front page made me believe.

Really quick, friendly and efficient - thank you Ellie!

I had to use these people to sell my house. As part of the deal, they offer 3 months free membership (whatever that is) and they will automatically deduct £8.99 per month from your credit card. I’m usually pretty good at cancelling these things immediately, but as I wasn’t given a membership number I couldn’t go onto their site to cancel. I expected, quite reasonably, to get an email reminder before the payments kicked in. I did not. I have checked the whole of Outlook and there is only the receipt for the initial payment. The company’s name is not in my blocked sender’s list either. It appears I have been paying the fee since December (yes, I should have spotted it) but it does seem strange that I have no record of receiving a single email from the company since then. It feels like they’re deliberately operating in stealth mode!
When I contacted the company, it was clear that the staff are well trained and experienced in rebutting any claim that they are not acting transparently. I have contacted my estate agent about this matter.

Very easy and straightforward.
Nat was great and made sure I understood each step as we went along.

Amrita was very friendly and clear with her questions and checking to ensure my answers were correct. Very efficient.

Very professional, friendly and helpful. This made the experience so much easier.

We recently made a claim and the whole process was professional and efficient. Any queries were answered quickly and our claim was processed really quickly and was made so easy for us. Highly recommend Lifetime Legal!

Excellent delivery of information given by nat, very easy to understand and use.

Clear, friendly, and patient as I had an unclear line and a noisy puppy in the background.

Had a great experience making a will for the first time, Ellie was really helpful and friendly while taking me through everything. She was also very quick at responding to my emails and patient with me changing my mind several times.

Chloe our contact for completing our wills has been extremely helpful, answering any queries that we had also if we didn’t understand properly she was more than happy to go through it again.
Very efficient in getting our wills done quickly.
Made it all very easy as like probably many it’s something that we put off.
Thank you very much

Very professional and knowledgeable. Nat was great.