Part arrived at USPS from lexuspartsnow in a damaged box. USPS put tape on to denote this. I called LPN when it arrives and got ZERO service. Just as bad as their affiliate ford parts giant. Damage in... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Cheaper than local dealer. The wait time was a little bit, but I know it all depends a parts network. I am appreciative of other places able to get cost plus percent prices (discount) I use to ge... Näytä lisää
Made the mistake of allowing a tire dealer to put replacement wiper blades on my car when they replaced the tires. The replacements looked terrible and didn't work well. Should have found LexusPartsNo... Näytä lisää
Package arrived as expected, my new floor mats for my 2014 Lexus GS350 were flawless. Price was better than I could get on eBay. Great overall experience.
Yrityksen tiedot
Yrityksen kirjoittama
Are you tired of searching for the perfect Lexus parts and accessories for your car? Look no further! With over a decade of experience, LexusPartsNow.com is your ultimate destination for genuine Lexus parts and accessories at the most competitive prices online.
Yrityksen kirjoittama
Yhteystiedot
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Hyvä
689 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 87 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Shipped fairly quickly and the parts…
Shipped fairly quickly and the parts have always been correct.
Great prices too.
24. joulukuuta 2025
Great transaction!
1. joulukuuta 2025
fraudulent company
One day I ordered three items. For two of them, I received a notice stating the delivery date was undetermined. I then received confirmation that the transaction would proceed only for the item with a confirmed delivery date. After that, I inquired about the delivery date but was ignored, and the order was canceled without my consent. To make matters worse, I haven't received a refund. When I contacted them about the issue, they blocked my IP address.
28. marraskuuta 2025
Oma-aloitteinen arvostelu
My order was significantly delayed
My order was significantly delayed. Now trying to return it but experiencing lots of issues and obstacles. I cancelled the order before it was delivered but they rejected to cancel it and said I need to wait until delivered. Now they rejected return and I filed for exception. PS. They rejected the exception. Also their system shows delivery date not a shipping date. They did not notify me far in advance about such significant delay. Also I reached them the day before they shipped it and the same day I heard about the delay. They breached contract/delivery date but when I cancelled the order because of it, they rejected return!
27. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LexusPartsNow.com
Thank you for your feedback.
Unfortunately, orders cannot be cancelled after shipped. Per our return policy we cannot proceed with your RMA due to the part being an electrical component. Lastly, our system notifies our customers an estimated ship date if there were a delay, not arrival date.
Please refer to our return policy below. Again, we apologize for the inconvenience.
www.lexuspartsnow.com/service/lexus-return_policy
Lexus IS350 headlamp fitment issues
I recently ordered a couple new headlamps for my 2007 Lexus IS350. The car I have has the AFS lights but I did not know this at time of purchase. As such the lights that I received did not fit ( my car is the Fsport sedan) . I called and Mike quickly processed the return shipping label. They unfortunately mistakenly charged me a restock fee which after calling they resolved. It was half on me for not providing my vin and half on them for not noting this in their product descriptions.
I would definitely do business with them again in the future.
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Bad customer support
Bad customer support. Gave me the run around for a month seeking assistance with parts. RMA policies that leave you stuck with brand new parts. Package arrived in old cookie box. Overall sketchy experience and I have found one their competitors (very easy to find online) to be more helpful, professional and better packaging for items.
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LexusPartsNow.com
Thank you for your feedback.
We’re sorry to hear that you feel this way. To clarify, our products are genuine OEM items sourced directly from the original factory, not knockoffs or replicas. We understand there’s a lot of misinformation out there, but we stand by the authenticity and quality of everything we sell.
We appreciate your feedback and will continue to uphold the standards our customers rely on.
Excellent service!
I received the correct parts the first time! My part was very quickly shipped and well packed! Thank you!
26. marraskuuta 2025
Arrived as described and fit perfectly
26. marraskuuta 2025
My service writer was courteous helpful and explained everything that I needed to know. This was my first experience at your service department and I was impressed.
First experience at your service department and it was a good one.
26. marraskuuta 2025
No issues with shipping and handling…
No issues with shipping and handling nor the parts not fitting correctly. Awesome!
26. marraskuuta 2025
THE RELENTLESS PURSUIT OF EXCELLENCE
Lexus is STILL in the relentless pursuit of excellence.
26. marraskuuta 2025
I received the right parts at a great…
I received the right parts at a great price. I definitely will be a regular customer from now on for my Lexus parts.
26. marraskuuta 2025
Extremely fast shipping and excellent service
Extremely fast shipping! I would definitely buy parts from them again
26. marraskuuta 2025
Fit perfect and was well communicated…
Fit perfect and was well communicated upon arrival
26. marraskuuta 2025
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