Leonardo Hotel Arvostelua 

We stayed at the Leonardo hotel in Swindon, lovely friendly reception staff, very helpful, great bar staff, very clean, good choice of bar grill menu, room was very clean, breakfast great choice, parking no problem, will be returning

Second stay at the Newcastle Quayside hotel. Absolutely love it here. It’s our go to when we visit. Great location. Staff are so friendly and accommodating. Rooms are clean and comfortable and we really enjoy the breakfast.

Only downside which is just a little bit if a ket down….we were celebrating my husband getting the all clear from Cancer and I had asked for a surprise bottle of any type of fizz in the room but that didn’t happen despite receiving emails to say it would. Didn’t spoil our stay though…. Had plenty to drink in Newcastle 😂

Our two nights at the Leonardo Hotel in Aberdeen's Union Square were absolutely awful, especially considering it's supposed to be a 4 star hotel.

We booked two rooms two months ahead of time, even leaving a note asking for interlinked rooms since it was two adults, one little kid, and two teenagers traveling together.

When we went to get our room keys from reception, we found out that no one had read our message asking for interlinked rooms, and the only ones available were on the 3rd floor with a double bed and on the 4th floor with two beds, splitting our family by two floors.

The room on the 3rd floor was the worst, noise and cleanliness-wise. It was right across from the stairs and elevators, so we heard people coming back from nights out at all hours, which kept waking us up. Plus, there was only one double bed for one adult and two kids. When I called reception to ask how three of us were supposed to sleep in one double bed, their response was basically, "How were we supposed to know?" from both the reception staff and later the manager. It was pretty easy to know, actually, because the room was booked for one adult and two kids, as my booking clearly showed. If the staff had done their job right, they would've seen there were three of us. So, we ended up with an extra folding bed that looked awful and had a terrible mattress for someone to sleep on for two nights.

Ugh, this room was a nightmare, and I've got pics to prove it! The toilet area walls were gross with pee or some other dark yellow stains, and the toilet paper holder was super dusty. The shower head had mold and black gunk, the taps were covered in black dirt, and the shower curtains had yellow and mold stains. Even the hand wash liquid dispenser was filthy with dark stains and full of shaving hairs. The kettle was burned inside, and when I complained, they sent it back only half-cleaned. We only got two mugs for three people, and no spoons, so we had to use our fingers or just buy drinks outside (which we did because the kettle were still nasty and no spoons). The big reading light in the room with a reading seat had a European plug on it, so we couldn't even turn it on as we are in UK and we use UK plugs. Seriously, this hotel room was a terrible experience. The other room had similar cleaning problems too but luckily they had 2 beds for 2 people, they had a correct light with UK mains so they could turn it on and even they had spoons to use with a not as dirty dirty kettle.
It was worse than some custody cells I did saw after people had been on it.

Ingen tandbørster, vand eller creme på værelset på trods af det er et lufthavns hotel i Amsterdam, og man derfor ofte står uden kuffert ved fx forsinkede/aflyste fly.
Dårlig buffet med intet udvalg og kedelig smag

Lets get the good bit out of the way in that the hotels location is fantastic in Galway City
Booked a 2 night stay to celebrate my birthday with my wife but when we landed in our room, it had no heating.
Rad was off and AC not working no matter what we did, plus the phone in the room didn't work.
Contacted reception to be told heating came on automatically at 8PM.
After enjoying Galway's charms, when we got back to the room, still no heat despite maintenance attempting to get AC to work
Eventually moved to another room which had slightly better heat.
2nd evening room was again freezing and maintenance brought up a heater which surprise surprise didn't work.
During the night heating burst into life to almost overbearing degree.
Heating in hallways on all floors worked and were much warmer than any of the rooms we stayed.
Also food debris in halls remained in place while we were guests.
Breakfast varied on both mornings between good and poor in quality.
Apologies don't cut the mustard as our weekend stay was ruined and only for the charms of Galway City would have been a total disaster
We paid good money and expected much better and would not recommend your hotel to anybody, unless they came from a region where they were used to arctic conditions.

Facilities is perfect but the service is terrible I arrived in the dining area around 10PM I asked for about dining enquires and I was told that the kitchen was closed at 9:45am. I then seen that same worker delivering food to someone’s table. I asked him about it and he said it was room service. Why didn’t he offer me an alternative if there is 24hr room service supervisor seems very dodgy aswell I didn’t bother to ask for his name but he has a bolding in the middle hairstyle. This is hotel in St Paul’s London

היינו לילה במלון פח זבל הזה וזה היה סיוט. ארוחת ערב מגעילה ארוחת בוקר כנ"ל. חדרים ישנים עם סדקים בקירות . ריהוט ישן ומתקלף.מעלית מסריחה עד כדי שעלינו ברגל לקומה 3 .הצוות נחמד אבל זה לא עוזר לתחושות הכלליות

Achtung Kreditkartenbelastung trotz Stornierung
Achtung! Leonardo Royal Hotel München belastet trotz "kostenfreier Stornierung" und Vereinbarung in der Buchungsbestätigung "Bezahlung vor Ort" die Kreditkarte mit dem vollen Betrag und geben das Geld nicht zurück trotz kostenfreier Stornierung. Warten jetzt seit fast 2 Wochen auf unser Geld, obwohl nie irgendeine Leistung erbracht. Check24 redet sich nur raus mit "wir haben damit nichts zu tun". Finger weg!

Leonardo hotel Keulen (15km van de winkelstad)
Aan de rand van het centrum in Keulen ligt bij een rotonde en langs een drukke weg, 6 banen was het hotel, dat kon je niet zien als je bij het hotel boekt. Het is erg gehorig, je hoort de buren door de kamer heen lopen, het is een gehorig hotel, je hoort het verkeer rijden. Viel ons tegen dat het een heel klein kamertje was, echt een basic kamer, vlekken in het tapijt en op de muur, smerige voegen(geel en zwart)een douchewand die niet aansluit waardoor de hele vloer nat was en de douchekop die niet goed vastgezet kon worden. Ontbijt was matig, de broodjes waren hard en de croissantjes waren ook hard, we vermoeden dat ze 2 keer worden geserveerd, personeel was niet geïnteresseerd, was vooral bezig met afruimen en de ramen stonden open terwijl het niet echt warm was. Dan nog betalen voor parkeren, alles viel al tegen, op de site stond er alleen genoeg parkeer gelegenheid maar ook dit moest nog afgerekend worden..personeel vroeg niet eens of we het naar ons zin hebben gehad, betalen en nog een fijne dag, gaan we niet weer naar toe, de stad zelf ruim 15 km verderop was, erg ver lopen als je slecht ter been bent om de tram bus of metro moet nemen, ik raad het hotel niet aan.

Stayed two nights on a group tour from Denmark at the Leonardo Hotel, Newcastle upon Tyne. First surprize that cash were not allowed in the bar. This was not mentioned on their homepage; on the contrary it was specified they did. As there were no TV remote in the room (even looked under the bed, but found nothing but a sex-toy and a bacon cracker) I asked the reception, who would bring one right up. Two hours later I tried again; now to a different receptionist, who informed me that the first one was on her break. Half an hour later the first one brought a remote, claiming she had had not been allowed to leave the reception. They cannot both have been right.

Stayed in Kurfurstendamm Berlin. Great Hotel, very friendly staff, the room was more than big enough with plenty of storage. Fresh water supplied every day with coffee pods etc. I would stay again.

Leider unseriös. Buchung storniert - dennoch rechnet das Hotel NoShow über die Kreditkarte ab. Trotz Vorlage der Stornierungsbestätigung erstattet das Hotel den Betrag nicht zurück. Kann ich nicht weiterempfehlen.

Turned up , place looked grotty , windows dirty etc, foyer was worn and forlorn , Bell hop luggage attendant was totally disinterested, one lift broken , went to room dated and smelly .
Went to hotel bar for drink, ordered aperol spritze and a corona , no lime for the beer, no straw for the drink, so asked for a twizzler to mix the drink , none of them either , all waiting for delivery, more later. Barman found old coffee type spoon ,definitely not a bar spoon for mixing drinks,then, preceded to mix the Aperol , almost had his arm in the drink ,real quality.
Went to go on the terrace to enjoy our drinks , doors broken, no exit , eventually got outside, sat down as two large Rats mooched across the terrace . Nice.
Thought best go into town .
Key card didn’t work on return , nor for the remaining time there .
Long list of things provided by hotel if customers forgot , asked for toothbrush,,you guessed it didn’t have any, waiting for delivery .
The staff we sort of ok , hit and miss on reception, lousy pay and poor working conditions which the big hotel chains beat them with , feel sorry for the workers
Breakfast was ok
The pool was alright , we had a swim and left.
Would not recommend even if desperate.

When we first arrived at the Leonardo Leeds the foyer and bar/restaurant area looked nice, which gave me hope for the bedroom. The bedroom itself wasn't too bad but the bathroom needed a refurb. The grout round the tiles at the shower end were all mouldy. The air conditioning unit, (which didn't work very well) was very noisy, so I turned it off, when I did I could hear the people in the next room chatting. The door hinges on the main bedroom door slammed shut every time someone went in or out of their room, waking me up each time. Also the fire alarm went off at 1.20 AM!. No apologies or reduction in room price for sleep disturbance. It wasn't a one off as a colleague had stayed previously and the same thing had happened to her. Breakfast was nothing to write home about, pretty basic.

Buongiorno, ho soggiornato presso Leonardo Hotel Palmanova Maiorca. Devo dire mi sono trovata molto bene le camere stupende gentilezza da parte di tutto il personale educazione e disponibilità.

Het hotel heeft een fijne ontvangst, duidelijke uitleg, flesjes water in de kamer.
Ook liggen er slaapmaskers en oordopjes klaar. Leuk, maar niet voor niks natuurlijk, want het is erg gehorig buiten. De kamer is erg benauwd, maar raam of deur open is door het lawaai geen optie. Er staat wel een redelijke ventilator in de kamer
Mooi dat je zelf in de koffiehoek handdoeken en koffiecupjes en thee kunt pakken, goed geregeld.
Een tegenvaller was het ontbijt. Voor ruim twintig euro verwacht je wel dat alles op tijd bijgevuld is, en dat was helaas niet zo. Ook was het teleurstellend dat de hele leuke pannenkoekenmachine helemaal niet meer bijgevuld werd omdat het het een kwartier voor tijd was. Heel jammer.
Genoeg pluspunten, maar ook wat verbeterpunten😀

Stayed at the Manchester Piccadilly hotel for 1 night and honestly never experienced better customer service in my life than from Micah in the restaurant/bar. Honestly the best waitress you could ever wish for. Happy in her work, funny, helpful, hardworking .. I could go on! This hotel is a nice hotel made exceptional by this amazing young lady.

Musste meine Reise um 1 Tag verkürzen und das Zimmer trotzdem fur 4 Nächte bezahlen weil ich über HRS gebucht habe.
Die Kombi HRS und Hotel ist nicht zu empfehlen. Kein entgegenkommen von Seiten der Mitarbeiterin und auch keine Bemühungen

Hotel Leonardo Nürnberg: Gutes Preis-Leistungs Verhältnis, Frühstück war insbesondere Toll und Empfang war auch toll. Zimmer ebenfalls ordentlich und schön. Auch die Vorhänge waren gut, mit der man komplett alles abdunkeln konnte.
Lediglich der Boden der Dusche hat mir gestört, der aus Plastik anstand Keramik bestanden zu sein schien was somit nicht so hochwertig aussah, sonst alles top!!

Stayed at the Leaonardo Cardiff . Great location and a very good room . I am a light sleeper but the room was superbly quiet.
The young lady who was managing the reception was supportive and professional as were the restaurant personnel .
Hope to return soon.