Klarako Arvostelua 

Their lamps, service, delivery and everything was 5 stars!

I was looking for a lighting solution for a particular workspace issue. The sleek design and the small footprint was my choice. Unfortunately, I purchased 2 and only one of them works. I contacted the company and they are asking for a video of the thing not working. They are threatening retaliation of this review unless I send them video of their lamp not working… Think about that, a video of their lamp not working…

Since I purchased 2, I can tell you they got it half right - one of them does work and is a good solution I was seeking. But, in my view, a company that produces 50% defective products, and is poised for retaliation for a review highlighting that, tells me these folks are used to this. They’re used to fielding complaints with threats.

absolute garbage! don't buy these, they look great but two lamps stopped working after a couple of weeks after purchase and the company refused to refund or repair

Kaufe nie Leuchten von Klarako, dass ist eine chinesische Firma, die alles sehr schlecht kopiert und alles aus Plastik herstellt. Bilder sehen sehr schön aus, alles aus Metall sehr schön verarbeitet, aber das Produkt, was man bekommt, ist billiger Plastik-Schrott aus China! Des weiteren ist die Batterie-Dauer der Leuchten lächerlich kurz. Finger weg von diesem Hersteller!!!!!! Die Falle kaufe 1Stk. und bekomme 2Stk der selben Leuchte ist auch der Grund, weshalb viele kaufen, aber der Wert der Leuchten ist so lächerlich niedrig, dass man 10Stk. davon bekommen sollte. Leuchten kann man in den Müll kippen und das Original aus Dänemark kaufen... rené meyer

I love these lanterns but one of them experienced an issue. The customer service team was very prompt and friendly to help me and in the end decided to quickly send me a replacement with no hassle at all. Later on we even managed to trouble shoot the original lantern and actually got it working. Great product and super service minded people.

I ordered several lights but received one damaged shipment. I sent a picture via the web form and asked for a replacement on July 14th. On July 17th, I received a response informing me that a replacement would be sent to me with a tracking number. I followed up two times on 7/29 and 8/1, asking for an update since the tracking number did not correlate to a shipping company (USPS, UPS, or FedEx). No response. On 8/5, I received an email informing me that my replacement had been shipped to an address in Arizona. I don't live in Arizona. I don't know anybody in Arizona. And I have no idea why a replacement item would be sent to a different address that's not mine! I immediately responded letting Klarako know that this is not where I live.....NO RESPONSE. Customer Service is horrible, and while they claim to warranty their products, what they don't say is that they are a nightmare to deal with and actually don't. I would not buy from this company again.

Such cute lamps. Really love the way they are designed. Only thing I would change is extending the 90-day warranty to a lifetime (or at least having the option)

UPDATE: They included lifetime warranty now as an option before purchasing, so I guess they do listen to their customers ;)

My husband and i bought the gorgeous Klarako Crystal Lanterns for our kitchen island but were unable to find a light that suited the aesthetic our patio... I reached out to Klarako on a whim and not only were they immediately responsive but they able to customize our order to make the pendant lights we loved into a flush mount for our hallway-now everything matches! words can not express my gratitude. Best customer service ever! Delivery was also quick and we live in California! Thank you so much Klarako...you've been a delight to work with.

Excellent suite of lighting from a reputable company. Been in the lighting industry for 20+ years so had some very technical questions about the lights to which they pointed me to their product associate who had answers to all my comments and concerns. Bought a couple of their lamps now. Shipping wasn't long to my home and these lights came out working wonderfully.

Just received my Gold Thinker Brothers Collection and I couldn't be more pleased. They are absolutely magical in the way they look and they've caught the eye of so many guests that come to my home. They are super simple to assemble, and shipping was quick to Montreal, Canada ( 5 days from order date)

The packing look like it had been tossed around and dented. THis isn't really Klarko's fault but good news is that they made the inside of the packaging secure so the light had 0 damage on it. As far as it goes, the buying experience has been swell and the lantern itself is gorgeous.

Got the LED Motion Sensor Light Bars. They aren't as bright as I was expecting but otherwise they're great!! Very compact, lots of modes, I don't have to deal with removing adhesive if I decide to move them like led strips, and they break down to be very flat to store if needed. I would recommend these to friends and family.

Lamp was broken by cat. Emailed for a refund and had to send a video. Sent a video, got a new lamp with in 2 weeks. That the service I experienced and I'm extremely happy with how they treated the situation.

Decently fast shipping to canada. My lights came delivered to me in 8 days. I can't complain because after a month of using them they work perfectly. I got 3x Crystal Lanterns (should've gotten one more from their buy one get one deal) and also got their stem illuminator lights for myself and my daughters study. Would purchase from Klarko again

De belles lumieres ! J'en ai besoin de plus pour mon salon

Really really cool light. Will be ordering more from this site. Packing of item was solid too

I LOVE my new minimalism lamp, it looks different every time I look at it. Depending on the time of day, the aesthetic feels completely and fresh. Really transformed my living room.

Product is great! love how the light brightens my room on the mellow orange aural! Nice packing too with a QR code that provides instructions and great customer service:)

Be wary of copycats. I first found out about Klarako from a friend but saw an ad of a fake brand mimicing them. Brought from the real brand and got my lights securely to SG.

Great lights, and even better customer service. A package was damaged and they immediately sent a replacement.