Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Am rezervat un bilet de la **Los Angeles la Kona** prin **Kissandfly.ro** cu **Hawaiian Airlines** și am fost foarte mulțumit. Procesul de achiziție a fost rapid și clar, iar confirmarea a venit imedi... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Am avut o situație cu biletul cumparat si am primit suport si sprijin foarte repede, pe whatsapp. Totul e decurs excelent. Mariia Podvadtsiatnyk thank you 🙏

Yritys on vastannut

Saanut 5/5 tähteä

O companie de profesionisti, care te ajuta exact atunci când ai nevoie!!! Sprijinul oferit de Sonia Hronska a venit la timp, a fost scurt și la obiect. Multumim draga Sonia! Succes în ceea ce fac... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Booking canceled by kissandfly, no refund. I opened a dispute with my bank, now kissandfly says they provided the services. Good thing I have the emails saying the booking will be refunded.... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkatoimisto

Yrityksen kirjoittama

Kissandfly.ro este o agenție de turism online de top, specializată în servicii complete de călătorie. Oferim o gamă largă de servicii, inclusiv rezervări de zboruri și hoteluri, făcând planificarea călătoriei dvs. convenabilă și sigură. Datorită interfeței intuitive a site-ului nostru, puteți găsi rapid cele mai bune opțiuni pentru călătoria dvs. la cele mai bune prețuri. Scopul nostru este să oferim clienților noștri cel mai înalt nivel de servicii și asistență în fiecare etapă a călătoriei lor. Încredințează-ți călătoriile către Kissandfly.ro - partenerul tău de încredere în lumea călătoriilor.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

83 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Nice experience

Nice experience, easy and simple. I would like to receive a notification for check-in

7. huhtikuuta 2026
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Dear Ana Maria,

Thank you very much for your feedback.

We are delighted to know that your experience was smooth, easy, and simple. It is very important to us that the booking process is clear and comfortable for our customers.

Thank you also for your comment regarding check-in notifications. We would like to note that we offer an additional service called “Check in for the flight”. This optional service can be purchased if you would like us to take care of the check-in process for you. In this case, we complete the check-in on your behalf and send you your boarding passes.

Saanut 5/5 tähteä

Cheap

Cheap and nice

10. huhtikuuta 2026
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Dear Georgiana,

Thank you very much for your kind feedback.

We are pleased to know that you found our service both affordable and satisfactory. Your opinion is very important to us, and we truly appreciate you taking the time to share it.

Saanut 5/5 tähteä

Am avut o situație cu biletul cumparat…

Am avut o situație cu biletul cumparat si am primit suport si sprijin foarte repede, pe whatsapp.
Totul e decurs excelent.
Mariia Podvadtsiatnyk thank you 🙏

4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Stimate Client,

Vă mulțumim sincer pentru feedbackul dumneavoastră.

Ne bucurăm să aflăm că ați primit suport și asistență rapidă prin WhatsApp și că totul a decurs foarte bine. Vom transmite cu plăcere cuvintele dumneavoastră de apreciere către Mariia Podvadtsiatnyk.

Saanut 5/5 tähteä

Great experience

3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Dear Cocutza Cocutza,

Thank you for your positive feedback.

We are delighted to know that you had a great experience with our service. Your support is truly appreciated.

Saanut 5/5 tähteä

I received very quick the tickets

I received very quick the tickets

11. maaliskuuta 2026
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Dear Nicoleta Andreea Grigorescu,

Thank you very much for your positive feedback.

We are glad to know that you received your tickets very quickly and that your experience with our service was smooth.

Thank you for choosing our service. We will be happy to assist you again in the future.

Saanut 5/5 tähteä

It was wonderful

It was wonderful

7. maaliskuuta 2026
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Dear Palvan Eriniyazov,

Thank you very much for your feedback.

We are delighted to know that your experience was wonderful. Your kind words mean a lot to us, and we truly appreciate your trust.

We look forward to assisting you again in the future.

Saanut 5/5 tähteä

Good prices and easy for use

2. maaliskuuta 2026
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Dear Customer,

Thank you for your feedback. We’re glad to hear you found our prices attractive and the booking process easy to use. We appreciate your trust and will be happy to assist you again whenever you need us.

Saanut 1/5 tähteä

Date changes

I was informed after I bought my tickets from Almaty to Taskent that my flight for 10/02 was rescheduled to 11/02 same hour, 10,45. My answer was negative, I’m not agree with this changes. I said that I have to be in Tasken at 10/02. Tickets was available for this flight in all moments. After all day discussion they sent an email in the night at 1 AM where they asked me to confirm in 1 hour a thing that we had talked all day. I saw that email only in the morning. We have returned in the morning to discussion, but when we have arrived at the airport our ticket was confirmed by the airline staff for 11/02 We have waited for the last minute to receive a good notice in the airport We were in touch all the time. But the good notice doesn’t arrived and the door was closed.

9. helmikuuta 2026
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Dear Mr. Troznay,

We sincerely apologize for the stress and inconvenience this situation caused. We have reviewed the information related to your booking, and unfortunately a technical error affected the flight date details shown in your case.

However, as soon as we identified the issue, we acted urgently and issued new tickets for the correct travel date (10 February) and provided them to you. According to the information received from the airline, you successfully used these updated tickets on 10 February.

We understand how critical it is to receive clear and timely information before departure, and we truly regret that you had to experience uncertainty at such a sensitive moment. Your feedback is important to us, and we will use it to strengthen our internal checks to prevent similar cases in the future.

If your matter has now been fully resolved, we would greatly appreciate it if you could update your review and rating to reflect the final outcome. This helps other travelers make informed decisions and supports our team’s work.

Saanut 5/5 tähteä

Amazing

Amazing, quick and easy!

15. helmikuuta 2026
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Dear Ms. Sofia,

Thank you for your feedback. We are pleased to hear that your experience was amazing, quick, and easy.

We look forward to assisting you again with your future trips.

Saanut 5/5 tähteä

Punctuality and velocity.

13. helmikuuta 2026
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Dear Mr. Cristian,

Thank you for your feedback. We truly appreciate your kind words about our punctuality and speed.

If you need any assistance in the future, we will be happy to help.

Saanut 5/5 tähteä

Efficient and reliable

Very satisfied with Kiss and Fly. Everything was clear, efficient and on time. Highly recommended.

24. tammikuuta 2026
Oma-aloitteinen arvostelu
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Dear Diana B.,

Thank you for your review.

We are delighted to hear that your experience with Kiss and Fly was clear, efficient, and on time. Your recommendation means a lot to us and encourages our team to keep delivering reliable service.

Saanut 5/5 tähteä

Cred în ceea ce fac, pentru ca fac bine!

O companie de profesionisti, care te ajuta exact atunci când ai nevoie!!! Sprijinul oferit de Sonia Hronska a venit la timp, a fost scurt și la obiect.
Multumim draga Sonia!
Succes în ceea ce faci!
Și crede-ma, ai fost de mare ajutor!

14. tammikuuta 2026
Oma-aloitteinen arvostelu
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Stimată doamnă Răceanu Gabriela Ana,

Vă mulțumim din suflet pentru mesajul dumneavoastră și pentru cuvintele atât de frumoase. Ne bucură enorm să știm că ați simțit sprijinul nostru exact atunci când ați avut nevoie și că Sonia Hronska v-a putut ajuta rapid, clar și la obiect.

Vom transmite cu mare drag aprecierea dumneavoastră către Sonia — astfel de feedback-uri înseamnă foarte mult pentru echipa noastră și ne motivează să păstrăm același nivel de profesionalism și implicare în fiecare solicitare.

Vă mulțumim încă o dată pentru încredere și vă dorim călătorii cât mai plăcute. Suntem aici oricând aveți nevoie.

Saanut 4/5 tähteä

Commission for debit card payment

The payment with debit card was commissioned, but using the credit card there is no commission or the price is slightly lower.

9. tammikuuta 2026
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Dear Laurian,

Thank you for your feedback.

Please note that the final total can vary depending on the selected payment method. Depending on the payment option chosen, certain discounts or preferential conditions may be applied, which can result in a slightly lower price for one method compared to another. These differences are linked to the terms set by our payment partners and the specific payment route used at checkout.

Thank you for bringing this to our attention. We will also review how this is displayed during the payment step to ensure it is communicated more clearly.

Saanut 1/5 tähteä

cel mai naspa

Zbor anulat și nu am primit banii înapoi

4. joulukuuta 2025
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Stimată Bianca Loredana,

Ne pare rău să aflăm despre nemulțumirea dumneavoastră și înțelegem pe deplin îngrijorarea legată de rambursare.

Dorim să vă informăm că am verificat situația conform rezervării dumneavoastră și vă confirmăm că solicitarea de rambursare a biletelor a fost autorizată de compania aeriană și procesată de către noi la data de 25 decembrie 2025. În prezent, cererea a fost transmisă către departamentul financiar, iar rambursarea este în curs de procesare.

Vă rugăm să aveți puțină răbdare și să așteptați finalizarea procedurii de returnare a fondurilor aferente biletelor dumneavoastră. Veți fi informat(ă) imediat ce rambursarea va fi efectuată.

Vă mulțumim pentru înțelegere și rămânem la dispoziția dumneavoastră pentru orice informații suplimentare.

UPD 14/01
Stimată Bianca Loredana,

Dorim să vă informăm că, între timp, am primit autorizația de rambursare din partea companiei aeriene, iar rambursarea a fost efectuată astăzi, 14 ianuarie. În mod obișnuit, fondurile ajung în contul cumpărătorului în termen de 1–3 zile lucrătoare bancare, în funcție de bancă și de procesarea internă a acesteia.

Dacă după expirarea acestui termen banii nu vor fi vizibili în cont, vă rugăm să ne anunțați. Vă vom furniza confirmarea rambursării, pe care o veți putea folosi pentru a verifica statutul tranzacției direct la banca dumneavoastră.

În cazul în care situația este acum soluționată, v-am fi recunoscători dacă ați putea actualiza frumos recenzia dumneavoastră și, dacă considerați că serviciile noastre au fost gestionate corect, să modificați și evaluarea acordată companiei. Feedback-ul dumneavoastră este foarte important pentru noi și ne ajută să îmbunătățim experiența clienților.

Saanut 5/5 tähteä

Kate miller helped me a lot with an…

Kate miller helped me a lot with an inconvenience i had. Keep in mind that you will have to pay extra for check in most of the times (if the flight company doesnt allow third party check ins).

21. joulukuuta 2025
Oma-aloitteinen arvostelu
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Dear Catalina,

Thank you very much for sharing your feedback.

We truly appreciate your comment and your trust in our support team.
You are always welcome, and we’ll be happy to assist you again whenever needed.

Saanut 5/5 tähteä

Good app

Very easy to use this app. Thank you.

8. joulukuuta 2025
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Dear LaurentiU-Nicolae Dinu,

Thank you very much for your kind feedback. We are glad to hear that you find the app easy to use.

We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Saanut 5/5 tähteä

helpful and great content support system

provide clear guidance and online check in

3. marraskuuta 2025
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Hello Mohamed,

Thank you for your feedback!
We’re really glad to hear that our guidance and online check-in support were helpful for you.

We’ll be happy to assist you again anytime.

Saanut 5/5 tähteä

Ușurința de a naviga în aplicație

Ușurința de a naviga în aplicație, foarte intuitivă.

2. marraskuuta 2025
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Stimate Bogdan,

Vă mulțumim că ați apreciat aplicația noastră și ușurința de navigare în ea. Ne vom bucura să vă vedem din nou la următoarele rezervări în viitor.

Saanut 1/5 tähteä

Kisfly council my ticket 3 hours before…

Kisfly council my ticket 3 hours before by saying the plane was ful . On the check in they said to me the plane it's empty but the agent council it . It's been more than a month and not received my refund. as they keep messing me around fro one place to onother and only AI answering . Waistof time and money , please do not book with Kisfly you will loose your money

24. syyskuuta 2025
Oma-aloitteinen arvostelu
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

Dear Mr. Constantinou,

We have completed the review of your case, and we confirm that on November 3 we have processed the full refund for your booking to the same bank account used for the original ticket payment. Depending on your bank’s processing time, the funds should appear in your account shortly.

We truly regret the difficulties you faced and completely understand how upsetting such a situation can be. Please rest assured that our team did its best to verify all details with the airline and ensure the refund was handled as quickly as possible.

We hope that this resolution helps restore your confidence in our service. If the refund has already reached your account, we would be sincerely grateful if you could update or reconsider your review to reflect your final experience with us. Your feedback is very important and helps us to keep improving our service quality.

Saanut 5/5 tähteä

Excelente

Excelente,precios muy buenos ,fácil de acceder en la pagina

10. lokakuuta 2025
Kissandfly.ro-logo

Vastaus yritykseltä Kissandfly.ro

¡Muchas gracias, Petruta Cicireaga!

Nos alegra mucho saber que tuvo una buena experiencia con nosotros y que encontró buenos precios y facilidad al usar nuestra página.
Esperamos volver a verla pronto para sus próximos viajes.

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