Joolca Arvostelua 

The proscene I spoke to was very knowledgeable, very helpful friendly. It was a pleasure to talk with. I am glad I've sparked with someone that answered all of my questions. Thank you very much.

We have been using our Joolca for a few years and love it. It serves us well all this time. Recently we had an unfortunate trouble with our Joolca, and we reached out to the service department and right away they responded and sent out the new part. Everyone was so helpful and responsive. We are happy to being back in business and using our Joolca.

Great product and customer service. Ran into a small issue and it was resolved in no time. I have a great outdoor shower by the beach so the shower gets used constantly, never fails.

Great product 👌!
Fast delivery!
Good price!😀

I ordered the wrong kit by accident and was missing only 1 item to upgrade it to what I wanted. I could have saved a little money by ordering the correct one first. When I explained this to the customer service rep, they offered to send me the item at a discount... therefore upgrading my kit to what I really wanted at the same price. Thanks!

We loved using the Joolca double tent shower for many months when our bathrooms were being remodeled. It was amazing! When the remodel was finally finished and we were packing up the tent, a small tear in the top of the fabic tore open as we folded the frame. I contacted Joolca and they sent us new tent fabric, at no cost, under their warranty -- We didn't expect that!!

Incredible product, incredible customer service!

The Joolca Nomad Kit took our annual camping trip to the next level! We take a 10 day camping trip every year and the two worst are doing dishes and taking cold baths in the river. This year, doing dishes was a breeze and taking a long hot shower while watching my kids fish is one of my favorite memories! My wife was skeptical at first and rolled her eyes when I bought the kit, but she can’t imagine camping without it now!!

I’ve had nothing but exceptional experiences with Joolca’s customer support. Whenever I encountered an issue with a product, they were quick to reply and resolve it immediately. I never had to wait days for a response. For instance, when I reported a leak in the shower hose, I sent them a video, and they instantly replied that a replacement would be sent out. They even provided package details right away, ensuring I knew exactly when to expect it. Every interaction has been smooth, and their team is always helpful and accommodating. It’s reassuring to know that any questions or concerns will be addressed promptly and efficiently.

Received our JOOLCA this summer and am glad we purchased it. We use it at our remote property in AK as well as when we are traveling / camping. Had a few items break during first use and contacted JOOLCA about warranty and they immediately sent out replacements. Great product and great customer service.

Thank you very much, that’s exactly what we can call a EXCELLENT customer service!

That’s the the reason why I always be a customer of Joolca, if I have a problem you always have a solution…😉🤙🏼

Thank you so much again.

I ordered a product from Joolca several months ago which ended up failing after the first use. I reached out to Joolca with the issue and they quickly got back to me and backed their 2 year warranty, no questions asked!! Always great to work with and see a company that backs their products!

We are tent campers that don't use campgrounds. Though I love the Great Outdoors, I like my showers. This can be quite challenging when dry camping. You need to conserve water, but get clean. We tried the "hanging water bag" and several battery operated systems, none worked consistently or worked well. Finally I came across the Joolca and decided to give it a try. LOVE IT!!! The system is so easy to set-up and use. We purchased the Nomad system. The water temp and flow are easy to adjust and puts out really hot water fast, no waiting. One of the and best thing about it is how everything stores in the tub which makes set-up and tear-down very easy. It makes transport and storing easy too. We also purchased the battery pack and double shower tent. Love it all and Highly recommend this product. We did have issue with battery pack and contacted Custmer Service. They were very quick to respond, solved the issue, and check back with us to make sure all was good. We would do it all again.

I am seriously impressed with not only the quality of your product’s but also your next level customer service. I have purchased several of your products and plan on purchasing more. As a customer it is very important to me to know that I am buying from a company that stand by their products and promptly addresses my inquiries. Highly recommend!!!

This Company has awesome products in quality and functionality. If something needs to be replaced or repaired customer service is awesome to work with. Thanks for everything.

Horrible customer service and borderline fraud. Thousands of customers paid upfront to get their portable tiolet. I paid in Jan 2024 and they keep providing excuses from their web site issues to product delays and now some seal issue. NOT ONE has been delivered and they now claim maybe in Oct or Nov 2024. I don't believe them and feel they used millions of $$$$ without intending to deliver one pr9duct that's fraud. I contacted better business bureau. Will never buy from Joolca again.

As always, excellent customer service. Forgot to add something to my order so they removed the shipping cost from my next order. Love their products and will keep coming back!

Thanks Joolca, for the awesome customer service! My Hot Tap cover had a zipper failure and within 48 hours Joolca sent a replacement. The process was easy and painless. All it took was a couple of emails and some pictures of the defect. Great Company, Great Team!

Joolca's products and customer service are awesome. We had am issue with a faucet handle that we use with our Joolca Tub. I received an email response within 24 hours and after some quick troubleshooting they sent out a replacement part which arrived just a couple days later. Can't say enough good things about Joolca!

Love the Joolca heating unit and hot tub!
Simple to operate, quality construction and trouble free. I use them for showers, hot water and relaxation at my off-grid cabin and they have been a game changer.

Worked great for a few months then all the fittings started leaking. I've replaced the kitchen faucet 5 times in 2 years. Great califont but the hoses and fittings are very cheap rubbish.