Joolca Arvostelua 

I received excellent assistance with an unusual installation for my Joolca HotTap. Tech help was knowledgeable and honest. Great follow up as well. I use my Joolca HotTap almost every day. It’s been a treasured tool for my travels, and now serves me at home, too. Cheers.

Awful company refusing to return an unused kit @ $799 notified unhappy with the kit within 12 hours of receiving the item. 10+ emails sent and they still refuse to refund.

DO NOT TRUST!...AWFUL COMPANY AND PRODUCT IS OVERLY COMPLICATED AND YOU CAN BUY MUCH BETTER.

Let's be honest no matter how good a product is sometimes things don't go as planned. This is when you find out if a company is worth doing business with, Joolca has earned my business for the long term.

I have owned the shower/sink combo now for almost two years. Initially I was struggling with the heat not kicking on with the pump but with the quick and helpful guidance of the customer service staff we diagnosed what was going on and found a solution.

Recently that same pump had a melt down (bad luck I think as everything is good quality). Without any hassle we figured it all out and they sent a replacement (warranty) pump out in a hurry.

A company that takes care if me after the sale is a company worth doing business with!

IT Looks that they advertise product that they do not have, I have been waiting for my item (port potty) for two months, and after two months had to cancel, no info, inaccurate promises-and nothing but delays, u expect product December, support tells you end of January, end of January is end of February-forget it.

Joolca makes quality products that they stand behind. I've been super happy with everything I've received from them, ease of use, and their support has been great! On my most recent adventure, the water filter assembly came apart in the river I was using to pump water and the inner filter floated down stream -- a quick email (on Christmas at that!) and they took care of it immediately and sent me a new one!

I totally love my new toilet. I have tried many things since 2017 approx. When I saw this toilet online I knew it was exactly what I was looking for. The staff answered my questions via email. When I placed the order I wasn't sure where I was going to be when it was to be shipped. The staff worked with me to ensure I received the toilet at the location I was at. The staff were kind, professional and answered any questions I had in a timely manner. I would like to thank Joolca for the awesome toilet. The newspaper that was sent was hilarious. Reading material with the new toilet. Someday I hope to afford more Joolca products. Thankyou so much Joolca 💓

Excellent! Had issues with my pump and received quick and accurate troubleshooting info which resulted in my pump working again. Vandjo and Marleen are fantastic. Knowledgeable and respectful as well. Thank you!

Love all our Joolca Products... The HOTAP Nomad helped me get my wife out for a 6 weeks overloading trip and with the double ensuite our new GOTTA Go fits perfectly on the dry side.. These products are quality and what a game changer!

Excellent engineering on all of the products. I am pleasantly pleased with the products and highly recommend. My wife had one stipulation to camping full time and that was the bathroom amenities and Joolca has provided. Thank you

Joolca customer service is unmatched. Their responses are always thorough, kind and helpful. They also often follow up and make sure they’ve closed the loop on everything. I buy my products with confidence through Joolca, not only certain of the quality of products but also certain that they are on my side and want me to be satisfied for a long time to come.

Have been using my GottoGo for about 4 days now and I’m really not that happy with it. The level indicators are not working and I must be doing something wrong. I’ve tried sitting forward, leaning back, sitting deep into it but #1’s still find their way into the #2 area. Very frustrating!

I purchased an en-suite for my son as a Christmas gift, so I cannot review the item as it has not been used yet! (Hope he doesn’t see this!) However, I can rate the customer service A+! Shortly after receiving the ensuite, I saw Joolca was offering a free $75 awning with purchase of the en-suite. I sent them an email, thinking that I would never hear from them. I quickly received an email back saying that since my purchase was recent, they would send me the awning. They did not have to do that! I received the free awning within a week! Top notch customer service!!

I purchased the JOOLCA Nomad kit late summer of 2024 in anticipation of an annual tent camping trip in October 2024 and while one of my pricier off-grid investments, I could not be happier.
First, let’s address:
Setup-Following the included instructions makes setup a breeze.
Water Temp: Everything you would want in a shower at home. I camp in the winter and have suffered through many cold showers. Never again!
Packability: The Nomad kit is well thought out so that it all packs within the sink. Takes up no more space than a typical plastic storage box from a home improvement store.
Additional JOOLCA products:
I purchased the GOTTGO toilet, the raised shower floor base and a single ensuite and rainfly.
The single ensuite is large enough to position the GOTTAGO somewhat in the corner and still have sufficient room to shower. Of course, the toilet could be left outside and easily moved inside when you GOTTAGO! In hindsight, I wish I had purchased the larger, double ensuite.
The raised bamboo wood floor ensures you’re not standing in water and adds to the luxury of the entire setup.
I am also VERY impressed with the amazing level of customer service from the JOOLCA Team. They are lightning fast in responding to questions and detailed and clear in those responses.
JOOLCA is clearly at the forefront of off grid camping needs and continues to develop new products with folks like me in mind.
Looking for good gear? Looking to bring some of the comforts of home to your remote campsite?
JOOLCA has what you need.

-Ken K.

The GottaGo is well designed and constructed. Liquid separator is the key and Joolca knows it. I appreciate the options to choose sawdust or chemical, too. The R&D team seem to have their finger firmly on the waterless pulse.
What really sets Joolca apart is the über-responsive customer service team. I’ve never been so impressed. I contacted them with various questions and concerns and they not only were they lightning fast with their replies, but followed up as well.
I can only imagine the product will stand the test of time or they’ll stand behind it.

Their product is great and their customer service is even better. I bought the HOTTAP Nomad and ENSUITE double and had it for two years. I had a slow leak from both of the shower head handles. The leak began to progress to a point it was more than a trickle. I contacted customer service via text message and had a reply within 10 mins. Even though I was coming up to or just past my warranty, they replaced both handles and I had the replacements within a few days. Joolca is a top notch company with a great product and their customer service is even better. Keep up the fantastic work! You have gained a loyal customer!!! Thank you Marleen and the Joolca support team!

Wow, Joolca's customer service is amazing. It was effortless and quick. Everyone I spoke to was a gem, just so nice and sooo helpful. Service was super quick. It was eaiser then Amazon customer service and wayyyy eaiser to navigate! Joolca hands down is one of the best companys and customer service departments by far. Thank u so much

Reached out to customer service after having a minor technical difficulty. They got back to me immediately, and fixed the problem, giving me hands on instruction. We will continue to use Joolca products because of the quality, warranty, and fantastic customer service!

From the very beginning of product review/research I was apprehensive of spending that amount online. Making contact with Joolca reps they reassured me all was good. The price in my opinion was very competitive and reasonable. We work with young boys from kindergarten to high school graduates. Mentoring boys to young men through a biblical foundation. Much like Boy Scouts but we're called Royal Rangers. We teach many out door skills for the outdoorsman as well as life skills. Many camping and hiking events through out the year which is were Joolca has been the perfect fit for us. Instant hot water for showers and cleaning has made the out doors much more tolerable and the mothers appreciate a non- stinking son when the return. Joolca has been the best investment by far so far. Customer service has been off the chart with no hassles and understanding! Thanks Joolca, you rock !!!

Always there to answer any questions we have

After reading about Joolca products online and discovering the ensuite and hot tap shower system,I decided to give it a try,everything was so easy to set up and get started and it helped ease my wifes transition into the outdoors,as she reminded me"im not going aywhere I cant have a hot shower".....well now she is hooked and weve been outside in camp sites once a month ever since....thanks Joolca!!