The best thing about getting travel money from John Lewis Nottingham is the amazing member of staff there. She is kind, considerate, helpful, patient and an absolute credit. Nothing too much trouble.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
As always, easy, efficient, helpful and friendly staff. Only issue was I was very disappointed to learn the bureau will no longer give the personal touch by having to order in advance. Such a shame... Näytä lisää
Yritys on vastannut
John Lewis Pet Insurance not worth the paper it's written on. Had a claim for anorexia / inappetence declined on the basis of a phone call for advice about a single episode of diarrhoea when chang... Näytä lisää
Yritys on vastannut
Market competitive rates, a very clear website with drop downs and limited data entry. With a local store collection option, a short lead time the process is very convenient. The collection process... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Our in-house experts and trusted partners work together to offer you money products for your life and your goals. From the John Lewis Partnership Credit Card to insurance, we can help you think outside the bank. Enjoy travel money at great rates and cover for the things you love most, with home insurance for forever homes and right-now homes, car insurance to get you into gear, and pet insurance packed with benefits to keep those tails wagging. You do you. Let us sort the money stuff.
Yhteystiedot
Yhdistynyt kuningaskunta
- johnlewismoney.com
4,5
Erinomainen
18 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä John Lewis Money
Hi Viola, thanks for your great feedback. ^Gina
Every where accepts the John Lewis card…
Every where accepts the John Lewis card and with have experienced no problems
1. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Joseph, thanks for choosing to have a Partnership card with us. We appreciate your feedback. ^Gina
Vastaus yritykseltä John Lewis Money
Hi Maria, we appreciate your feedback, and great to hear you were provided with good service. ^Gina
Vastaus yritykseltä John Lewis Money
Hi Natalie, we appreciate your comments and feedback. ^Gina
Vastaus yritykseltä John Lewis Money
Thanks Stuart, we appreciate your 5 Star Review, and feedback. ^Gina
Vastaus yritykseltä John Lewis Money
Thanks for your review Richard, and we appreciate your feedback. ^Gina
Vastaus yritykseltä John Lewis Money
Thank you for your kind words, Kathy! We are so happy to hear that our Partners made such a positive impression on you. ^Steph
Great for smaller amounts of currency
Reading bureau provides an excellent service and I use it throughout the year for Euros and US Dollars. Rates are competitive and you can have whatever denomination of notes you require. Would be very disappointed if bureau were lost as the online £250 minimum amount would mean I would often have to go elsewhere.
29. heinäkuuta 2026
Vastaus yritykseltä John Lewis Money
Hi PT. We're so happy to hear you find our bureau service excellent and competitive for your currency needs! We truly value your continued support and appreciate you highlighting the convenience of choosing specific denominations. Thank you for choosing John Lewis Money. ^Steph
Cardiff Store - currency
I called into the Cardiff Store. A JLP partner immediately asked if she could help and arranged my currency there and then. I did not have to wait. It was quick, convenient and professional.
21. heinäkuuta 2026
Vastaus yritykseltä John Lewis Money
Hello Adrian. We're so glad to hear about your positive experience at our Cardiff store! It's wonderful to know our Partner provided such quick, convenient, and professional service. We truly appreciate you sharing your feedback. ^Steph
Process was painless currency arrived…
Process was painless currency arrived on due date and time
4. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi there John. We are so pleased to hear that your experience was seamless and that your currency arrived precisely as expected. We appreciate your positive feedback! ^Steph
Vastaus yritykseltä John Lewis Money
Hi there! We're delighted to hear that you found our Partners to be so helpful and friendly. Providing excellent service is something we always strive for. Thank you for choosing John Lewis Money. ^Steph
Very easy to order on line
Very easy to order on line, although finding the link to order was not that easy.
Collecting from Waitrose, very quick and easy.
Rgds
3. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Tony, thank you for your review. We're happy to hear you found the collection process quick and easy! We appreciate your feedback regarding the online ordering link and will certainly look into improving its visibility for a smoother experience. ^Steph
Ordering was easy, collection a nightmare
Ordering was easy. Collection was a complete nightmare. It took 6 staff to open the safe with all sorts of excuses being made. Then once they opened it they asked me for the payment card I’d paid on, which I didn’t have, I was able to show them the transaction in my bank account. There was no apology for the inconvenience. Very unprofessional. I won’t be buying my currency from John Lewis again
29. heinäkuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Julie. We are very sorry to hear about the difficulties you experienced during your currency collection. We understand your frustration with the delays and the payment card request. If you'd like to discuss this further, please contact our team here: https://www.johnlewismoney.com/travel-money/faqs ^Steph
It was lovely to be able to have… a customer service representative that knew what she was talking about.
It was lovely to be able to have support from Tina on the desk. She was polite and patient. Especially when explaining to me how much it would cost and the deals I got from using the app.
3. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Alexander. We're so pleased to hear that a Partner provided such polite and patient assistance, especially when explaining pricing and app benefits. It's wonderful to know you had a positive experience. ^Steph
Very easy and convenient way to order…
Very easy and convenient way to order travel money!
3. elokuuta 2026
Vastaus yritykseltä John Lewis Money
We're so glad to hear that you found our service for ordering travel money easy and convenient. Thank you for your positive feedback! ^Steph
Very friendly staff.
3. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Nigel, we're pleased to hear that our Partners were friendly. Thank you for choosing John Lewis Money. ^Steph
Promotional Shambles
Very easy to set the new card up. Attracted by the promotional offer of £20 of vouchers and checked the t and c’s to claim but found that there isn’t a link to claim this and NewDay have not responded to my query on this so far!
Thank you for your reply. I contacted both live chat and a representative of NewDay both of whom could not identify the promotional offer I received on 15/7/26.
Cara at NewDay said the offer of 2,000 points equating to £20 worth of vouchers if the card was used within 30 days (which it was) is not on her system and they know nothing about it. I explained I had the email from John Lewis Money and this is a shambles and not what I expect at all from John Lewis. Very disappointing and perhaps JL can communicate with NewDay and sort this out and credit my card account accordingly please?
Thank you
31. heinäkuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Lynne, we appreciate you sharing your feedback regarding the ease of setting up your new card. We understand your frustration with not being able to claim the promotional vouchers and the lack of a response to your query. I would recommend contacting us via Live Chat so you can get a quicker reply to your query: https://www.johnlewismoney.com/partnership-credit-card/contact-us ^Steph
The card was easy to apply for and…
The card was easy to apply for and seems to offer more than other credit cards.
I have only used the card twice but was easy to activate and use.
31. heinäkuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Kath. We're so happy to hear that our card's application process was easy for you and that you find its benefits appealing. We appreciate your positive feedback! ^Steph
Excellent service very easy to use…
Excellent service very easy to use exchange money delivered the next day. Can't recommend enough
3. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hello Roy. We are so pleased to hear that our service was easy to use and that your exchange money was delivered the very next day. ^Steph
Brilliant service from start to finish…
Brilliant service from start to finish always kept in form on everything was going
3. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Andrew. It's wonderful to hear that you experienced brilliant service from start to finish! We're so glad we were able to keep you informed every step of the way. ^Steph
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