The best thing about getting travel money from John Lewis Nottingham is the amazing member of staff there. She is kind, considerate, helpful, patient and an absolute credit. Nothing too much trouble.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
As always, easy, efficient, helpful and friendly staff. Only issue was I was very disappointed to learn the bureau will no longer give the personal touch by having to order in advance. Such a shame... Näytä lisää
Yritys on vastannut
John Lewis Pet Insurance not worth the paper it's written on. Had a claim for anorexia / inappetence declined on the basis of a phone call for advice about a single episode of diarrhoea when chang... Näytä lisää
Yritys on vastannut
Market competitive rates, a very clear website with drop downs and limited data entry. With a local store collection option, a short lead time the process is very convenient. The collection process... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Our in-house experts and trusted partners work together to offer you money products for your life and your goals. From the John Lewis Partnership Credit Card to insurance, we can help you think outside the bank. Enjoy travel money at great rates and cover for the things you love most, with home insurance for forever homes and right-now homes, car insurance to get you into gear, and pet insurance packed with benefits to keep those tails wagging. You do you. Let us sort the money stuff.
Yhteystiedot
Yhdistynyt kuningaskunta
- johnlewismoney.com
4,5
Erinomainen
18 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good exchange rate
Good exchange rate. Used J Lewis card do get points. Not counted as cash advance. Easy to order and collect.
7. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hello, thanks for your kind feedback. We appreciate your custom and hope to see you again. ^Alan
Don’t go to shop to get currency- rip…
Don’t go to shop to get currency- rip off exchange rates
7. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi James, the rates on some currencies at our Bureau de Change desks may differ from those found online. In store we offer tiered rates which differ depending on how much you choose to spend.
We continually monitor our rates to ensure they are competitive. ^Alan
Vastaus yritykseltä John Lewis Money
Hi Davo, thanks for your positive feedback. We're pleased to read you received good service. ^Alan
Vastaus yritykseltä John Lewis Money
Hello, thanks for using our Travel Money service. We're pleased the process worked well for you. ^Alan
Web site was easy to navigate
Web site was easy to navigate. The exchange rate was excellent. The travel money was easy to order . Was able to pick up from my local John Lewis store.
7. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Brian, we are delighted you found our exchange rate to be competitive and found the process easy. Thank you for choosing our Travel Money service! ^Angela
Vastaus yritykseltä John Lewis Money
Thank you for choosing our Travel Money service Daphne, we are pleased to hear you found the process to be easy. ^Angela
Vastaus yritykseltä John Lewis Money
Thank you for sharing your positive experience, Andrew. ^Angela
Foreign Exchange ready to collect the next Day
Ordering my foreign exchange online was very easy, and the money was ready to collect at my local Waitrose the next day. As always, it was a pleasure to deal with the Waitrose staff at my local store.
1. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Emma, we are pleased to hear you found our Travel Money, click and collect service very easy to use. We really appreciate your kind feedback about our Partners at your local Waitrose store, thank you! ^Angela
Quick and easy
7. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Tamasine, thank you for your review, we are delighted to hear you found our Travel Money service to be quick and easy. ^Angela
Vastaus yritykseltä John Lewis Money
Hi, thank you very much for your kind feedback, and for your 5 star review! ^Angela
Ordering foreign currency online & In store
Struggle to find the foreign currency section on rhe website, fi ally found after a couple of minutes and it was easy to order online, and quick notification when your money was ready for collection, I also order some foreign money in store very easy, apart from being told that this service will be ending so love coming in store to order my money. The staff were very helpful providing that personal service.
6. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Miss Weir, thank you for choosing our Travel Money service. We really appreciate you taking the time to share your feedback. ^Angela
Vastaus yritykseltä John Lewis Money
Thank you for sharing your positive experience, Ruth. ^Angela
Very easy process
Very easy process - ordering on line to collect at local Waitrose store
6. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi, thank you for using our Travel Money service, we are pleased to hear you found our click and collect service to be very easy! ^Angela
Excellent friendly service at JL
Excellent friendly service at JL, Kingston upon Thames
31. heinäkuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Angela, that's great to hear, thank you for your kind feedback! ^Angela
Getting the euros was very easy and…
Getting the euros was very easy and straight forward. I pay for most things with my credit card so i didn't even consider using my debit card sadly to pay for this. So yes you guessed it on £700 euros I have been charged £21! My own stupid fault.
24. heinäkuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Donna, thank you for choosing our Travel Money service, we really appreciate you taking the time to share your review. ^Angela
Very simple and efficient service
Very simple and efficient service. I will definitely use if again.
1. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Thank you so much for sharing your positive experience, Gillian. We look forward to welcoming you back again soon. ^Angela
Great service
Great service, straight forward no hidden extras and John Lewis staff a delight. Best in the business like usual.
6. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Jon, thank you for choosing our Travel Money service, we really appreciate your kind feedback! ^Angela
Mis sold credit
I was given a credit limit on application which subsequently lowered when it arrived for no other reason than some administration issue.
1. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Thank you for sharing your review Christine. I'm sorry you're unhappy about the reduced credit limit on your card. If you would like to raise the issue further - please call our dedicated team on: 0330 175 6825 - they'll be happy to discuss any outstanding concerns. ^Trish
Vastaus yritykseltä John Lewis Money
Thanks for sharing your review Judith. We appreciate your kind comments and are delighted you're happy with the easy process. ^Trish
Good exchange rate but mostly received 50 euro notes.
The exchange rate was very good, at the time of purchase £1 =1.15 euros. However, I ordered online to collect on Tuesday 21st July and when I arrived in store, it was not ready. On top of the order being late, 250 euros was in 50 euro notes, hardly ideal given that I was travelling to Montenegro and very few businesses were able to break into a 50 unless I made a significant purchase and there was no option of changing them. Unfortunately there was no option to request particular denominations online, perhaps consider implementing this feature so that customers are not given unusually large notes that are difficult to change.
5. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Thanks for sharing your review Scott. We're sincerely sorry your online order wasn't quite ready for collection as expected. Your feedback regarding the ability to request specific denominations online is valuable. We are always looking for ways to enhance the customer experience. Suggestions like this are welcome and will be reviewed when considering any future changes to our service. ^Trish
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