Jobadder Arvostelua 92

The support offered by JobAdder is woeful. When we first got the product they were great but now it is simply a faceless person on an email barking instructions at you in ways to fix things which are neither helpful or solve the problem.
Integrations no longer work and when queried it is always the other products that are the problem.
Initially loved the platform and now looking for a more suitable system which has a support function that actually supports us.

Failed to deliver on many areas of the demo I received. CRM functionality is woeful, feels like a very dated product that has been polished for a SaaS setup but I suspect was a desktop product that has had a refresh. Don't be fooled by the demo, much of it fails to work in practice.

Also be aware getting data off the product when it comes to moving on is an absolute mission, we didn't manage to get all of ours back.

Don't know where to start!
Visually looks great, but that's where the good comments end. If you're looking for a system that can provide accurate data you wont find it here. Email Sync feature has a huge security breach problem. Countless tickets that support can't resolve, or they say you have to do it yourself. There is no logic to how they built this system and its definitely not recruiter friendly. Disappointing !

Overly complex to setup, clunky, not very intuitive and tricky to navigate. Thankfully it’s payable month to month so easy to leave. The mobile app is weak, daily lunchtime alert of new candidates irrespective of whether you’ve rejected them at 8am the same day. Wouldn’t recommend, very good sales team…

They care more about new B2B partnerships than B2C service.

Awful data migration, 4 project managers whilst onboarding. Lost data, brought across fields we hadnt used for years and didnt bother to check. Emails through the crm system are not always reliable - you get a "Dropped" message but no way of knowing why unless you report each one. Formatted CV's that were on the database disappeared. Mulitposter doesnt work very well - and only posts for 4 weeks not 6 - I was told this doesnt matter... it does when I pay for advertising for 6 Weeks! No flexibility to adapt the system - ie remove columns you dont want - or to cleanse the data that they migrated wrongly. You can only amend a candidate at a time. I would not recommend Jobadder at all. I am in the process of looking for another provider.

I've been using JobAdder since 2005, and the software has evolved in that time to be a powerhouse in the applicant tracking and recruitment software space. I have spoken to a number of other companies in that time who have used JobAdder and each of them has had positive things to say.

It is simple to use, the support desk is prompt and it can be used on any device in any location there is an internet connection.

You can post to hundreds of job boards, if you so desire and every one of the applications come through against the job and can be manged throughout the application process with ease.

Highly recommend you take a look...