iTechDeals.com Arvostelua 567

I bought a "refurbished" computer from this company. I have purchased refurbished items from other companies and usually it's a situation where there are scratches or blemishes or simply customer returns. However, when I received this item, I was shocked. It looks like it has been through several wars. It was beat up beyond belief and was even missing part of the plastic case. I told them it was junk and I was surprised they would sell such an item. Because the item would turn on they would not pay for return shipping because they don't consider it defective. So, they sent me an absolute wreck of a laptop and I get to pay to return it and hope to get a refund. My advice - STAY AWAY!!

THIS IS THE PLACE TO PURCHASE QUALITY ITEMS AT A FANTASTIC PRICE!GREAT SHOPPING EXPERIENCE..SAVE MONEY AT iTechDeals.com

The package took longer than I expected to arrive, and when it did, one of the items was missing, and an item I had not ordered was in the package.
After some back-and-forth, I was refunded for the missing item and given the mistaken item. That is, I was told I need to not return the item I had not ordered. I still didn't get the missing item, but the company was gracious, polite, and helpful.

Could not ask for better customer service and support. Had a shipping issue, not the fault of itechdeals but that of USPS. Issue was quickly resolved and handled. Buy with the confidence that you will be supported after payment has been received.

Purchased an iPad which was not the one I had intended to purchase. I asked if I could return it for a full refund and was told I could. I returned the unintended purchase and was credited my full refund.
The only thing was that the return postage was out of my pocket.
Amy was wonderful in her communication and service!

I purchased an iPad 4th generation for my special needs daughter when they advertise them on sale in November gave it to my daughter for Christmas and it did not work. When I contacted the company I was told 30 days had passed and there is nothing they can do. I had purchased several items two out of the five items that I purchased did not work.

Great prices and overall customer service experience.

DOA computer. Once I sent a photo of my issue, I was given a fedex return slip. It was as simple as an Amazon return to get a refund

I purchased 2 of these iPads 11/9 as Xmas gifts. Received Chinese models instead of US versions shown on the website and also iPhone chargers. After contacting CS, I was assured that correct adapters would be shipped...on 12/22, they said they cannot ship correct chargers. Meanwhile I paid for iPad covers, installed screen shields and spent 3+ hours updating to latest Apple OS versions. I accepted the Chinese models since I assumed a large vendor would be able to provide replacement chargers. I even offered to accept non-Apple chargers. Should have trusted my instincts and stayed away from a vendor who operates out of a AIRPORT RUNWAY address. PLEASE DO NOT PURCHASE ANYTHING FROM THIS VENDOR. SCAM BAIT AND SWITCH.

I had ordered a mystery box from them before and had no problems. The one I ordered in December did not get shipped and it was a gift for someone so that was disappointing. After a few emails I finally got a refund. But my friend never got the gift:(

Return policy stinks! No customer service! Will never order from them again!

Oh my gosh! What a shady company! They show one item on the website and send you something nothing like it and expect you to pay to return the crap they sent! RUN FAR AWAY FROM THIS COMPANY!

I needed to return an item I had purchased a few weeks ago. I was credited with a refund and it was a very smooth transactions. I was happy at their turn around time and honoring my return. They did great.

Service par excellence !

GT+

Top notch customer service team. They handled my concern in a very professional manner and were able to find a workable solution. Thank a lot team!

Although the device needed to be returned, the customer service was great and was able to work with me to send it back and they credited my money back. Communication was great. Thanks

I like the items I purchased and was happy that the one item that I did not like was returned without any hassle and my credit card refunded.

The customer service is really good so far