Crooks, they sign you up for automated membership that you can't cancel. When you try to cancel the membership during the first month, "the [web]page does not exist."
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The company said they mailed the earhooks to my home in Nebraska, and reported that they were delivered 3 weeks ago, which did not happen. They sent me a tracking number, but it doesn't say what com... Näytä lisää
Yritys on vastannut
Hoodie looked basic online but honestly it feels way better in person and keep it’s shape.
Yritys on vastannut
Sold defective 1 TB SD card, Won't honor return because past 10 day deadline. SD card won't retain stored files once PC has shut down. Didn't know about defect til weeks later when I went to retrieve... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to incendioMagicWand.com – the home of the legendary Incendio Wand that lets you shoot real fireballs with a flick of your wrist. But that’s not all – here you’ll also find a wide range of unforgettable gift ideas for every occasion and for everyone you care about.
Yhteystiedot
8 The Green, 19901, Dover, Yhdysvallat
- support@incendiomagicwand.com
- incendiomagicwand.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 32 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
It would be nice for the wands to come…
It would be nice for the wands to come with a set of instructions and care/maintenance details too. Really cool and fun to use when we figured it out!
Me han enviado 3 varitas y ninguna…
Me han enviado 3 varitas y ninguna funciona. Al menos, me han enviado sin coste estas 2 varitas para darme solución, aunque el producto en sí es una auténtica estafa.
Never came in
Never came in. After a month of waiting and watching the tracking number it never moved from china. It then said on the way the 28th. Now it says it waa delivered the 8th. Ive checked the tracking on ups ever single day. Never came in
Nothing dramatic happened with this
Nothing dramatic happened with this order, and that’s exactly why I’m happy. Everything arrived on time, clean, and exactly as described. Sometimes that’s all you want.
Wand did not work as advertised
I gave this magic wand to my son for his birthday. It produced smoke sometimes but barely ever fire. It was poor quality and the button moved where it wouldn't work the same day he got it. I paid for the wand the day I ordered it and now I see another charge from your company on my cars even though I didn't order anything else from the company. This transactions deserves 0 stars.
Wand broke after 2 weeks hidden…
Wand broke after 2 weeks hidden subscription charge for 2 months and having a horrible time canceling it. Don't buy it. Would not recommend
Rimborso!? Non arrivato
Scrivo per mia mamma,che Aveva chiesto il cambio articolo perché la bacchetta non funzionava bene,hanno proposto il rimborso ,che ha accettato,ma il rimborso non é ancora arrivato e parliamo di dicembre 2025.
Ha inviato delle mail per chiedere informazioni ma nulla.
SCAM UNAUTHORIZED SUBSCRIPTION
The product was fine however a 30 dollar monthly fee is a scam and scummy these people are jokes and bums DO NOT TRUST
Do not use- wand did not work-…
Do not use- wand did not work- dangerously wired- unable to get a refund. Now they've taken another £30 !! From account .Absolutely a scam !!!
Terrible Experience
I bought 6 wands from here. 3 of them do not work at all. Customer services told me that as it was not within the 10 days they could do nothing. they ignored all forms of correspondence during the 10 days.
They have now decided to just steal a further $30 from my account, so I have had to spend half of the day dealing with the bank, and cancel my card to prevent this terrible company from steling further money from me. Absollutely dreadful, wouldnt consider touching them. I hope this review saves at least one person from the utterly dreadful experience that I have had.
EDIT: having escalated this with my bank t turns out that they used my details without permission to set up a monthly $30 subscription on my account. I have of course, cancelled this, but avoid these like the plague.
SCAM DONT PURCHASE THIS PRODUCT!!!!!!!
AWFUL PRODUCT KEEP YOUR MONEY My mom got me and my sister the Dumbledore a snapes wand and when I was resting my sisters want out to see the “fireball” all that came out were puffs of smoke such a scam I’m so disappointed because I was so excited to receive them too DONT PURCHASE THIS PRODUCT TRUST ME IF YOU WANT TO KEEP YOUR MONEY thank you for your time in reading this
Wands didn't work
Ordered 2 wands and waited a week after arriving to ensure paper is completely dry and treated. It only smoked and left a black residue in the wand, it's impossible to clean out. After only a few uses, the wands stop working.
Warning do not buy!
Warning! SCAM!!! Do not buy!!! Does not work then they charge you $29.99 EVERY month for some pretend customer service. I have tried multiple time for them to cancel with no response and now have filed for fraud with my bank.
Absolute scamming filth.
Absolute scamming filth.
Bought a wand as a christmas present for my son, had issues from the beginning with the button sinking further and further into the wand until it was uncomfortable/impossible to press. The element that lights the paper barely glows at all. Sent them multiple emails within the 10 days with no reply, then eventually gave up.
Had read reviews about them taking payments for "Priority customer service" which it says is "Free" at the time of purchase. I don't know about priority, but ANY customer service would have been nice. However, they then proceed to take a monthly payment of $29.99 for their non-existent customer service, which you have to go through your bank if you want any chance of cancelling.
These people are the scum of the earth.
Order #69048
Order #69048
Lovely looking product, broke nearly immediately, terrible customer service. Don't waste your money
We purchased as a Christmas present for my son, didn't unbox till the big day, after a few uses it stopped working (wasn't dropped or mishandled).I contacted customer services who offered advice, but as it was >15 days since I'd bought it.... basically tough.
Very poor for such an expensive gift
You can buy the same much cheaper we've now found! Don't buy!
Horrible company
I only gave them a star because it was impossible to give a zero or negative. They lie about the product they send you and then they stick with reoccurring charges that you didn’t sign up for. Don’t buy from them.
Having received the wand it was faulty…
Having received the wand it was faulty and didn't fire .. having emailed the company on opening the product a gift for Christmas with pictures of the product I received a link to show how to use it... but the wand is still faulty not working.. I asked for a replacement or refund but they have ignored my email... subsequently they have taken a month later and unauthorised payment from my card... I have now contacted my card company explaining the faulty goods and fraud on my card .. I suggest do not buy anything from this company which is sad as the wand was a present for my Grandson for Christmas..
DO NOT ORDER FROM THIS COMPA Y
!!!!! AVOID THIS COMPANY !!!!!
They have just taken £22.38 out of my account today. I have not bought anything and their contact form doesnt allow you to send a message and their phone number is not in service. I have been on to my bank but,as the payment is pending, they have to wait till it comes off !!!!!!
I did order extra paper but this was also not as described and didn't seem to be from themselves
Certainly not UK as the address suggests. I waited ages for the extra paper as it came from China and it was absolute rubbish. The company is obviously all linked to different suppliers. Please avoid !!!!!!!!
La varita ha llegado defectuosa y no…
La varita ha llegado defectuosa y no funciona. He contacto con soperte, enviándoles un email pero no me contestan ya que la quiero devolver y que me envíen una nueva y que funcione.
AVOID
AVOID – Faulty products, unauthorised charges, zero accountability
I had an extremely poor experience with this company.
I was sent two wands, and neither of them worked. Both were faulty on arrival.
On top of that, I was automatically enrolled into a subscription that I did NOT knowingly consent to, resulting in unauthorised monthly charges being taken from my account. This was not made clear at the point of purchase.
Despite contacting them, they are now refusing to provide a refund for the two broken wands, this has been going on since November!!! and resolving the subscription issue has been unnecessarily difficult.
This feels like a combination of misleading sales practices, poor product quality, and terrible customer service.
If you value your money and your sanity, avoid this company entirely.
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