I cannot praise this company enough. Not because the first attempt at delivery went well (it didn't), but because they did absolutely everything (and more than anyone else has) that they possibly... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great parcel box, looks very smart. ILoveParcels were really helpful when UPS managed to screw up delivery (I had the temerity to change the delivery date with them in good time, which seemingly th... Näytä lisää
Yritys on vastannut
Great choice of products. High quality product that does the job perfectly. Great service, and all at a reasonable price. Highly recommended.
Yritys on vastannut
Really disappointed with this purchase. Our parcel box started rusting within just 5 months, which is completely unacceptable for an outdoor product. When we contacted customer service, we were sim... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Love Parcels is a UK-based specialist in premium parcel boxes and contemporary letterboxes designed for modern homes and businesses. Our products are created to combine robust security with refined aesthetics — engineered to complement architectural styles while providing dependable protection for deliveries. We founded I Love Parcels after experiencing the everyday frustrations of missed deliveries, exposed parcels and unreliable drop-offs. As online shopping became part of daily life, it was clear that homes needed a smarter, more secure solution. Our goal was simple: create parcel boxes that are practical, durable and visually considered — not just functional metal containers. Our range includes wall-mounted, fence-mounted and built-in parcel boxes, as well as personalised letterboxes and accessories. Each unit is manufactured from quality materials, professionally powder coated for outdoor durability and designed with thoughtful features that balance capacity, usability and security. We prioritise solid construction, clean lines and long-term performance over low-cost, lightweight alternatives. We serve homeowners, architects, developers and trade partners across the UK who value reliability, finish and design integrity. Larger models are palletised for protection, and every order is dispatched with clear communication and careful packaging. Continuous refinement is central to our approach. Over time we have evolved our designs, installation guidance and customer processes in response to real-world feedback and changing delivery habits. We believe improvement is ongoing, not occasional. At I Love Parcels, we focus on creating delivery solutions that offer genuine peace of mind — secure, durable and built to last. Engineered for elegance. Built for life. ⸻
Yhteystiedot
Basin Bridge Lane, CV13 6JJ, Nuneaton, Yhdistynyt kuningaskunta
- 02476 993 079
- hello@iloveparcels.com
- iloveparcels.com
4,3
Erinomainen
232 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä I Love Parcels
Hi Kay,
Thank you — we really appreciate that.
It’s great to hear you were happy with both the service and the quality. That straightforward combination is exactly what we aim to deliver every time.
Thanks for taking the time to leave a review.
The I Love Parcels Team
Engineered for elegance. Built for life.
Speedy delivery
Speedy delivery. Well made product. Very pleased with purchase so far!
26. lokakuuta 2023
Vastaus yritykseltä I Love Parcels
Hi,
Thanks so much for your feedback.
We’re glad it arrived quickly and that you’re pleased with the build quality. It’s always good to hear when a product makes a strong first impression.
We appreciate you taking the time to share your thoughts.
The I Love Parcels Team
Engineered for elegance. Built for life.
The parcel box arrived damaged and all…
The parcel box arrived damaged and all attempts to contact this company have failed. I have used their contact page, emailed and phoned and not had a response to any of these.
This was an expensive item and I would expect better follow up. I would not use again.
30. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä I Love Parcels
Hi,
We’re sorry to hear your parcel box arrived damaged — that’s never the experience we want for our customers.
Having reviewed our records, it appears a replacement unit was dispatched following this issue. If that’s not correct, or if there is anything still outstanding, please contact us directly at hi@iloveparcels.com and we’ll review it immediately.
We do respond to customer enquiries, and if there was a delay or breakdown in communication at the time, we apologise.
We take damage in transit seriously and always aim to resolve matters promptly.
The I Love Parcels Team
Engineered for elegance. Built for life.
Great!
Helpful on email to clarify size and order turned up really quick. Great service.
11. lokakuuta 2023
Vastaus yritykseltä I Love Parcels
Hi,
Thank you for the great feedback.
We’re pleased we could help clarify the sizing before you ordered — getting that right is important — and that everything arrived nice and quickly afterwards.
Really appreciate you taking the time to leave a review.
The I Love Parcels Team
Engineered for elegance. Built for life.
Parcel box arrived quickly and well…
Parcel box arrived quickly and well packaged. Contained instructions for fitting, bolts etc. Was straight forward to fit, although 2 people are probably required as its a little awkward due to its size (that's not a criticism!) Appears well made, functions well and represents fair value I believe. I am happy with this product and would recommend it. The only question I can't answer is how well it will wear.
26. syyskuuta 2023
Vastaus yritykseltä I Love Parcels
Hi,
Thank you for such a detailed review — it’s really appreciated.
We’re pleased it arrived quickly, was well packaged and that installation went smoothly. You’re absolutely right — with the larger units, having a second pair of hands does make life easier.
It’s great to hear you’re happy with the build and overall value. In terms of long-term wear, the units are powder coated for outdoor durability, and with normal use they’re designed to hold up well over time.
Thank you for the recommendation and for taking the time to share your experience.
The I Love Parcels Team
Engineered for elegance. Built for life.
Vastaus yritykseltä I Love Parcels
Hi,
Thank you for your review.
We’re pleased it arrived on time and exactly as described — that’s exactly how it should be.
We appreciate you taking the time to share your experience.
The I Love Parcels Team
Engineered for elegance. Built for life.
Great post box easy to use
Great post box easy to use, not all post men seem to know what it is so a sticker saying post would be good to be included with box.
5. lokakuuta 2023
Vastaus yritykseltä I Love Parcels
Hi,
Thank you for your feedback — we’re glad you’re finding the post box easy to use.
You make a fair point about visibility. While many couriers recognise them straight away, we know that clear signage can help avoid any confusion. We’ll take that on board as we continue refining the small details that improve day-to-day use.
We appreciate you taking the time to share your thoughts.
The I Love Parcels Team
Engineered for elegance. Built for life.
Vastaus yritykseltä I Love Parcels
Hi Nigel,
Thanks very much for the review.
We’re really pleased the parcel box arrived on time and well packed, and that you’re happy with it. That’s exactly what we aim for from start to finish.
Appreciate you taking the time to share your feedback.
The I Love Parcels Team
Engineered for elegance. Built for life.
Very happy with my purchase from…I love parcels
Very happy with my purchase from Iloveparcels. Easy process from choosing a product to receiving it. Would highly recommend Iloveparcels. My wall mounted personalised letter box is just perfect.
27. syyskuuta 2023
Vastaus yritykseltä I Love Parcels
Hi Pauline,
Thank you for such a lovely review.
We’re delighted the whole process felt straightforward from start to finish and that your personalised wall-mounted letterbox is just perfect. That’s exactly the experience we want every customer to have.
We truly appreciate the recommendation and you taking the time to share your feedback.
The I Love Parcels Team
Engineered for elegance. Built for life.
Arrived to delivery time
Arrived to delivery time, good quality product, easy to install.
18. syyskuuta 2023
Vastaus yritykseltä I Love Parcels
Hi,
Thank you for your review.
We’re pleased it arrived within the expected timeframe and that you found it good quality and straightforward to install. That’s exactly how it should feel.
We appreciate you taking the time to share your experience.
The I Love Parcels Team
Engineered for elegance. Built for life.
Brilliant product
Brilliant product, just as described 🙌🏻 One thing to note is the instructions for my box had fallen into the bottom compartment and I didn’t know the combination to unlock it. So I had to make a gadget to reach it..
11. syyskuuta 2023
Vastaus yritykseltä I Love Parcels
Hi,
Thank you for the brilliant feedback — we’re so pleased it was just as described.
And thank you for mentioning the instructions. They’re normally secured separately, but it sounds like they slipped into the lower compartment during transit. Fair play for the ingenuity in retrieving them!
We appreciate you flagging it and are glad it all worked out in the end.
The I Love Parcels Team
Engineered for elegance. Built for life.
Vastaus yritykseltä I Love Parcels
Hi,
Thank you for your feedback.
We’re pleased the delivery was prompt and handled efficiently — that’s exactly the standard we expect.
We appreciate you taking the time to leave a review.
The I Love Parcels Team
Engineered for elegance. Built for life.
Quick service
3. syyskuuta 2023
Vastaus yritykseltä I Love Parcels
Hi,
Thanks for the review — much appreciated.
We’re glad everything moved quickly and smoothly for you. That’s how it should be.
The I Love Parcels Team
Engineered for elegance. Built for life.
No problems with ordering or delivery
No problems with ordering or delivery. Nice looking box, but a bit expensive for what it is, I thought.
6. syyskuuta 2023
Vastaus yritykseltä I Love Parcels
Hi Kathy,
Thank you for your feedback.
We’re pleased ordering and delivery went smoothly and that you’re happy with how the box looks.
We understand that our products sit at a higher price point than some alternatives. Our focus is on build quality, finish and long-term durability, and we appreciate that value can feel different depending on expectations.
Thank you for taking the time to share your thoughts.
The I Love Parcels Team
Engineered for elegance. Built for life.
Vastaus yritykseltä I Love Parcels
Hi,
Thank you for your review.
We’re pleased everything felt straightforward from start to finish — that’s exactly the experience we aim to provide.
We appreciate you taking the time to share your feedback.
The I Love Parcels Team
Engineered for elegance. Built for life.
Easy ordering and quick delivery
Easy ordering and quick delivery. I was kept updated about delivery. The company that delivered the goods has a delivery hub local and was happy for me to collect.
3. syyskuuta 2023
Vastaus yritykseltä I Love Parcels
Hi,
Thank you for your feedback.
We’re pleased the ordering process was straightforward and that delivery was quick and well communicated. It’s also good to hear the local delivery hub made collection convenient for you.
We appreciate you taking the time to share your experience.
The I Love Parcels Team
Engineered for elegance. Built for life.
Vastaus yritykseltä I Love Parcels
Hi Linda,
Thank you for your review.
We’re delighted you’re pleased with the quality of the post box and that delivery was prompt. It’s always great to hear when everything comes together smoothly.
We really appreciate you taking the time to share your feedback.
The I Love Parcels Team
Engineered for elegance. Built for life.
Parcel delivery box is well made and…
Parcel delivery box is well made and packaged fantastically. Why can’t all companies package their goods so well? Delivery was also quick. Would recommend and definitely use again. Thanks.
24. elokuuta 2023
Vastaus yritykseltä I Love Parcels
Hi,
That’s brilliant to read — thank you.
We put a lot of care into how our boxes are packaged, especially given their size and weight, so it’s great to know that stood out. We’re also pleased delivery was quick and everything arrived safely.
Your recommendation really means a lot, and we’d be delighted to help again in the future.
The I Love Parcels Team
Engineered for elegance. Built for life.
Vastaus yritykseltä I Love Parcels
Hi,
Thank you — we love that description.
Simple and quick is exactly how ordering should feel, and we’re delighted you’re pleased with the personalised finish. Those small details make all the difference.
We appreciate you taking the time to leave a review.
The I Love Parcels Team
Engineered for elegance. Built for life.
Prompt delivery and my dog is very…
Prompt delivery and my dog is very pleased with his new bed
7. elokuuta 2023
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