Iconic Puzzles  Arvostelua 1 707

My puzzle had a broken piece and customer service was easy to work with. The puzzle is adorable! My boys love it

I bought the Haaland and Salah puzzles for my nephews for Christmas they were soooo excited to get them done. When they finished they noticed that the Haaland puzzle was missing a piece.
I contacted Iconic Puzzles even though they took a while to reply they did. They did replace the missing piece
Thank you

My Puzzle was delivered well within the stated time and was packaged well. The quality of the puzzle is really good and my son who it was bought for absolutely loves it. Well done Iconic Puzzles.

Amazing product. The puzzle is great quality, very cool and different. Nothing like I had ever seen before. I had a missing piece and customer service was exceptional. Quick responses and they were able to send me a replacement puzzle with no issues. Highly recommend to anyone!

I bought the Celtic and Liverpool puzzles as gifts for Christmas. The boxes themselves are lovely and make good keepsake boxes or can even be used on display. When we finally got around to doing the Chelsea puzzle, we were excited bc of the quality and uniqueness of the pieces. Unfortunately we found that there was a missing puzzle piece. While wrote the company to learn out of warranty, they responded quickly with a workaround and sending a new puzzle as well as extending the warranty on Liverpool puzzle. Great experience all around!

Stellar customer service with really prompt service. The quality of the puzzle is awesome, great printing and challenging, thank you!

Response to my email was fast and very friendly, amazing customer service.

The puzzles are the BEST! Superior quality and fun for the whole family! We are planning on framing ours and hanging it up!

Mon fils est ravi de ses puzzles, très beaux rendus.

Lo que empezó como un regalo para uno de los niños (el escudo de su equipo de NBA favorito, los Bulls), acabó siendo una experiencia familiar en la que todos quisimos participar!! Puzzle muy original y con un diseño muy especial y cuidado, de gran calidad

Great company. Had an issue with my puzzle which they are happy to replace.

We received our puzzle as gift. My son was so excited. Once we did the puzzle, there were some chips/scratches on a few pieces. I contacted customer service, and had a prompt response.
After sharing photographs, they assured me it was a defective item, and would be sending out a replacement right away. We are looking forward to getting the replacement, and I am happy with the customer care. I will look to buy some as gifts for friends and family.

I purchased this wooden puzzle as a gift, and while it unfortunately arrived with some damage, I was impressed with how the company handled the situation. As it was a gift and the recipient didn’t open it right away, by the time the damage was discovered it was past the 90 day warranty. Their customer service was responsive and helpful, and they’ve arranged a replacement promptly.
The puzzle itself looks well-designed and would make a thoughtful gift, and I appreciate a company that stands behind its product when something goes wrong.

Great fun, unique experience, hints can be found in the source image, I recommend it. Alicja

Purchased the large Aberdeen logo wooden puzzle as a gift for my husband. Great product, completely different to any other jigsaw we have completed with all the unique pieces. Great quality, thick wooden pieces and brightly coloured, going to get it framed to display on the wall. Great customer service, and delivered on time. Highly recommend for any football fans who enjoy doing jigsaws.

Compré un puzzle y a mi hijo le encantó. Está muy chulo y se hace muy fácil.

Bought the large Leeds United Crest puzzle last November and only got round to doing it. Looks amazing, really good quality product, did have couple of pieces missing but Victoria was great and sorted me out with a sweetener. Would recommend using. Thank you

I had a missing piece as my dog chewed it! When I contacted customer services they responded promptly and offered send a new set free of charge. I really appreciated that as they had no obligation to replace.

I had bought one of the puzzles for Christmas and had just now got around too putting it together. It was missing a piece when I contacted them about it. It was past the warranty time but they figured out a different way to go about sending me a new puzzle. They went out of their way to work with me and figure out a way to make it right. I am so thankful that they did that. They care about their customers. Thank you Iconic Puzzles.

I had to contact Iconic Puzzles regarding an issue with a missing piece. Their customer service was excellent - they responded extremely fast and resolved my issue with extreme fairness.