Had an issue with validating parking from the cinema. Paid anyway and contacted support once I got home, who swiftly provided a refund for the overcharged amount.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Attended at the Overgate car park in Dundee today which Hozah recently took over. Plenty signs up explaining processes of paying. Used the machines within the car park to pay. Simply entered registrat... Näytä lisää
Yritys on vastannut
A nightmare if you need a receipt, for example if you need to submit the car parking as a work expense. Literally takes them weeks to charge your card, they used to email when they’d charged you but t... Näytä lisää
Yritys on vastannut
I received two fines from Hozah despite having a parking permit. This fine was transferred to ukpa who wrote to me. The total possible fine is £200 unless paid within a certain timeframe however I hav... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Pay for parking automatically with Hozah® Autopay. No cash, no apps, and no fines. Simply park and let Hozah take care of the rest.
Yhteystiedot
Yhdistynyt kuningaskunta
- hozah.com
3,7
Keskitasoinen
723 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 77 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Since I switched over to the auto pay
Since I switched over to the auto pay, it has been so much easier and more efficient than standing around in lineup to pay and wondering how much I have to pay. It’s all done automatically good job done.
3. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi Bruce,
Thank you for your kind review! We're glad to hear that Hozah has made your parking experience simpler and more efficient. We look forward to seeing you again soon.
Happy Parking!
Hozah is my favourite parking App
Hozah is my favourite parking App. Once you have set up your account, your car is recognised by ANPR on entering and leaving the car park, and your debit card is automatically charged a few days later. No more worrying about mobile coverage or queuing at some complicated machine. I wish all car parks were run by Hozah!
27. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi Bruce,
Thanks for your kind review! We're very pleased that you enjoy using Hozah and that we make your parking experience easier. We hope to see you again soon.
Happy Parking!
Easy payment.
I didn't have do anything expect pay when charged. Great experience. Shame other parking companies aren't the same.
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi Brian,
Thanks for your kind review! We're really pleased that we make your parking experience an easy and positive one. We hope to see you again soon.
Happy Parking!
Great idea... Not dependable
This only worked once for me, and the experience of not worrying about coins or ticketing the windscreen was brilliant. However, Hozah stopped their operation of the car park and told no one. No signs, nothing.
Next thing I know is a £60.00 fine through my letterbox.
Just pay and display - at least you know you're covered
29. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi Bruno,
Thanks for taking the time to leave a review. We’re really sorry this happened, especially after such a positive first experience.
We completely understand how frustrating it must have been to receive a charge when you weren’t aware the parking setup had changed. When a car park stops using Hozah, the new site operator is responsible for updating signage and making this clear on site. We’re sorry this wasn’t a smooth transition in your case.
We hope you’ll have the opportunity to use one of our other car parks in the future and enjoy the same convenience you experienced on your first visit.
Thank you again for sharing your feedback.
Vastaus yritykseltä Hozah
Hi Rob,
Thanks for your kind review. We're very glad that Hozah makes your parking experience an easy one. We hope to see you again soon.
Happy Parking!
Easy to set up and no issues since.
Easy to set up and no issues since.
I've used the automated service for a good couple of years now and never had any issues.
13. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi Alastair,
Thanks for your kind review! We're really pleased that we make your parking experience an easy and positive one. We hope to see you again soon.
Happy Parking!
So very easy to enter and leave the car…
So very easy to enter and leave the car park without having to enter payment.
3. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi there,
Thanks for your kind review. We're very pleased that you've had a positive experience with Hozah and that we make your parking experience easier. We hope to see you again soon.
Happy Parking!
Good location with poor standards
Car park is unclean and stairs stick of urine.
Wouldn't entertain using the lift as it's like a bin in there
11. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi James,
Thank you for taking the time to share your feedback. We’re really sorry to hear about the condition of the car park and facilities during your visit, that’s certainly not the experience we want anyone to have.
While Hozah provides the parking technology rather than managing the day-to-day upkeep of the site, we absolutely take feedback like this seriously.
If you’re happy to do so, please reply with the location details. We’ll make sure this is raised directly with the site operator.
Thank you again for bringing this to our attention.
Secure parking
Easy secure method of payment. No struggling to find change or card. Secure parking
13. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi there,
Thanks for your kind review! We're very pleased that you had a positive experience with Hozah. We hope to see you again soon.
Happy Parking!
Fantastic place to park
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi Benedicta,
Thanks for your kind review! We're very pleased that you had a fantastic experience with Hozah. We hope to see you again soon.
Happy Parking!
Right to have receipt from them
I paid by cash the amount asked for by parking pay point
Gave my email for a receipt as one only sent via email
Got letter saying have not paid
With a fine
Contacted them with letter /emails
Still sent a fine this stressed me out as I paid tried to contact no phone is to be contacted on
I have taken advice been told
I have a right to see receipt
Not to be bullied into paying
I will Never go to Festival car park Basingstoke
Still waiting for conclusion.
Wendy
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi Wendy,
Thank you for contacting us and for explaining the situation in detail.
We understand how frustrating and stressful this experience has been for you, and we appreciate that you have taken the time to reach out and provide further information.
After reviewing our records for the date and location in question, we have been unable to locate any payment associated with your vehicle registration number. Unfortunately, without a recorded payment, we are unable to issue or retrieve a receipt.
Kind Regards,
Hozah Support Team
It's so easy to use
It's so easy to use.
No need to wait by a machine to pay. Hassle free. Thanks
19. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi Barry,
Thanks for your kind review!
We're glad to hear that you've had an nice experience with Hozah.
We'll make sure to pass your comment to our Product Team!
We hope to see you again soon.
Happy Parking!
App was simple to set up and really…
App was simple to set up and really happy with the price Hozah charge.
6. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi Susan,
Thanks for your kind review! We're glad to hear that you've had a positive experience with Hozah. We hope to see you again soon.
Happy Parking!
An unwelcome change from cash payment
The takeover of Hozah as a cashless means of parking resulted in the demise of our local Marks & Spencer store as many elderly people were unfamiliar with the system.
It also has a camera in the central entrance which records as separate parking when simply moving your car from one end of the car park to the upper section/thus creating 2 separate charges.
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi April,
Thank you for sharing your feedback, we’re sorry to hear that this change has been a frustrating experience.
We understand that moving from cash payments to a cashless system can be challenging for some drivers, particularly those less familiar with digital parking.
To support this, we offer Hozah AutoPay, which many drivers, including elderly users, find to be the most convenient option once it’s set up. AutoPay only needs to be registered once, and after that there’s no need to use apps, machines, or take any further action when parking. Drivers can simply enter and exit the car park as normal, and payment is handled automatically. Family members or friends are very welcome to help with the initial setup if needed.
Regarding your concern about being charged twice when moving within the car park, that doesn’t sound right and we’d appreciate the opportunity to look into it. If you’re happy to share the site location, we will investigate this matter urgently.
Thank you again for taking the time to leave your feedback.
Husband made overpayment as he put…
Husband made overpayment as he put wrong number plate in. My claim was investigated and a full refund issued. Very happy with service.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hello Mrs Wallace,
Thank you for taking the time to leave us such a kind review.
We are happy you had a pleasant experience with our support team, and we'll make sure to relay the message to them!
We hope to see you again soon!
Happy parking!
comfortable ride
mostly on time and frequently,make me serve money, affordable.
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi Clarisse,
Thank you for taking the time to leave us a review.
We are happy you had a pleasant experience with Hozah!
We hope to see you again soon!
Happy parking!
Great service from Hozah
Great service from Hozah when I requested that a car park charge be cancelled as my passenger had paid at the ticket machine. Not only did they happily do so, they responded the very next day.
29. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi Jane,
Thank you for taking the time to leave us a review.
We are happy you had a pleasant experience with our support team!
We hope to see you again soon!
Happy parking!
Always a breeze to use Hozah
Always a breeze to use Hozah - nice and easy
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi Atif,
Thank you for taking the time to leave us a review.
We are happy you had a pleasant experience with Hozah!
We hope to see you again soon!
Happy parking!
I’ve paid for a permit to park
I’ve paid for a permit to park. Signage says unlimited parking with a permit. I’m being charged after 3 hours. Other people are not they get 6 hours. Terrible customer service as all emails are ignored. If unlimited is 3 hours then the signage needs changing and this should apply to everyone. I have no choice in parking as it’s a leisure centre I use. Even they have said it should be 6 hours free!
15. marraskuuta 2025
Oma-aloitteinen arvostelu
Genuinely easy to use facility
Genuinely easy to use facility. Drive in;drive out. No searching for change nor battling queues looking to enter registration numbers. Faultless charging process gives confidence in the system with notification messages in advance of charging.
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hozah
Hi Andy,
Thank you for your kind words.
We’re pleased to hear the drive-in, drive-out process was seamless and hassle-free.
We appreciate you taking the time to share your experience.
Happy Parking!
Trustpilot-kokemus
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