Torus Surveyors Arvostelua 

Great experience with Torus. Contacted about a level 3 survey via the online portal. Quote was reasonable and the Torus team arranged the date with the selling agent. Survey was carried out on the date agreed and I was given a call afterwards to confirm it was completed and some of their high level findings. Advised it would be 5-7 days for the full report to be issued and this arrived on day 5. Report was easy to follow and very informative on what steps we should take prior to purchase. Great service, great communication and a pleasure to deal with - no stress at all.

Although there was a wait for the actual survey to be conducted, it was thorough when completed.
The survey was available to us within the agreed time. The whole experience was professional.

I found that Torus offers a personal touch to their service. The phone call I received after an online enquiry was great! We were kept in the loop throughout the process and had a detailed telephone conversation with Chris following the survey.

Absolutely delighted with the service from Torus. Superb communication throughout, very helpful and friendly staff and survey produced before they said it would be. Cannot recommend enough. Thanks to Vicky and Rob, great job!

Smooth and efficient service, the report was provided ahead of time.

We were recommended Torus Surveyors by our estate agent and had a really good experience. The team were friendly and easy to deal with, and communication was great throughout. Everything was sorted quickly and smoothly — from booking the survey to getting the report. Thank you!

Great and personal service

I did some serious research to ensure that I picked the correct surveyors for my property purchase as a first time buyer. I was extremely happy with how Torus accommodated me by moving my inspection forward when they had a cancellation.

As a first time buyer, I was apprehensive about choosing the right company for a survey, but Torus were fantastic. Great communication from start to finish, and the report is very in depth. They take pictures of anything they highlight too, which is very helpful!
10/10 would recommend to anyone!

Excellent service all round. They kept me updated throughout and called to explain the results. Very prompt service. Definitely recommend

Excellent from start to finish. Vicky made the booking process very smooth and communicated regularly throughout. Jon who carried out the survey walked through the results afterwards to make sure everything was clear. A very professional and pleasant company to work with. Definitely recommend to anyone.

Great customer service and turn around very helpful and informative

From initial enquiry to completing the Survey this Team were "on the ball" and delivered exactly what they said they would delivery.

I’m not surprised Torus have 100% 5* reviews. Nathan did a building survey for me and I couldn’t have asked for a better surveyor! He was friendly, informative and very thorough, thank you Nathan!

Vicky was also super helpful and friendly via emails and the telephone when I rang to book and when they sent me the report!

Excellent service and a competitive price for my RICS Level 2 Inspection. From the initial booking to receiving the final report, the communication was seamless and professional.

Vicky was incredibly helpful throughout the process, providing updates from start to finish. Our surveyor, Carl, provided a summary shortly after the inspection was completed, which was extremely useful. The final report was thorough and detailed, giving me the peace of mind needed to progress with my mortgage. Highly recommended!

Easy transaction, and report supplied quick, and thoroughly detailed

Torus and the surveyor were extremely helpful when I contacted them
They were able to book a survey, on a cancellation, very quickly. The surveyor very kindly rang me after the survey to reassure me about the results and I received a very comprehensive report within a day of the survey.

From the point of instructing Torus they kept me updated every step of the way, enabling me to ensure the survey was carried out at a time convenient to all parties. The survey was carried out promptly and at the exact time and date agreed. As soon as the survey had been completed Carl the surveyor gave me a courtesy call and verbal update on how the survey went outlining some of the main issues. Carl via Vicky at Torus supplied the written report ahead of time. The survey was extremely thorough and highlighted all issues in a balanced and easy to understand way. Great service and would wholeheartedly recommend Torus.

Excellent service, efficient and helpful throughout. The survey was easy to arrange and swiftly processed.

Great and efficient customer service