Home Report Scotland Arvostelua 

Our home report surveyor carried out his business in a very efficient and professional manner. The draft was sent out the next day and the report immediately on my approval. Thank you.

The whole experience was very positive
Joe Dowie the surveyor was great to deal with and Anne Henderson and her team responded quickly to any queries I had

Very professional gentleman came to my house explained what was happening efficient and thorough service and report sent in a good time frame .

Excellent from start to finish

All done speedily and professionally

Came out very quickly and the gentleman was lovely and very helpful in explaining the process as to what this entails

Fast, efficient service, all of my questions were answered immediately

Paul was very professional, helpful & attentive. He was able to answer my many questions with no issues. The communication and turnaround was spot on. Would definitely use him again, highly recommend.

Excellent service - quick response with a time to suit us - Home Report carried out very professionally, with good communication - highly recommend Donna Shields from Harvey, Donaldson & Gibson.

Excellent customer care and professional execution.

The Survey was carried out the day following my initial order and a draft was sent for my approval without delay.

Requested home report and receive very quickly even received follow up phone call to have confirmation if l had received it girl was very polite and understanding after reading report it flat was not for me ,report was very thorough and was obviously carried out by a professional company certainly would recommend 10 /10 👍
Regards James

Great service
Have used before and will use again in the future

Bang on the money with all observations and comments.

Being able to arrange a day and time to suit my travel needs was so helpful and very much appreciated. The advice and information provided by the surveyor was very helpful and much appreciated.

Very professional, prompt responses to any queries. Staff friendly, polite & efficient.

Very efficient service and the staff where really helpful would definitely recommend home report Scotland.

I had a very frustrating experience with this company and would not recommend their service.
The Home Report produced for my property contained inaccurate and misleading information, including a Category 3 (urgent repair) for an issue that was not properly investigated. The surveyor based this on assumptions rather than confirmed facts, and even after I provided written confirmation from the property management company that the issue had been identified and resolved, they refused to amend the report.
Instead of taking responsibility, they placed the burden on me to obtain highly specific technical confirmations, which should have been part of their own due diligence before issuing such a serious rating.
The valuation itself also does not reflect key aspects of the property such as size, layout, and overall condition. Multiple local estate agents gave significantly higher and more realistic valuations based on the current market, yet this was dismissed without proper consideration.
Overall, the service felt rigid, unhelpful, and lacking practical understanding of the market. There was no willingness to fairly review the evidence provided, and the approach taken was defensive rather than professional.
A Home Report is a critical document when selling a property, and in this case, I believe it was not an accurate reflection of reality, which has had a negative impact on my ability to proceed with the sale.
Very disappointing experience.