Can’t fault the product but staggered delivery had us stressing ! Half came next day then 3 days waiting for the rest ! Nick was amazing though and was in constant contact rectifying the problem so al... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... Näytä lisää
Yritys on vastannut
I have received my egg hanging chair, and I am absolutely delighted with it. The quality is excellent, and it was very easy to assemble. It looks beautiful on my balcony and has completely transform... Näytä lisää
Yritys on vastannut
I am nearly 80 yrs old and was able to put it all together on my own Unfortunately I did not find the Drill bit for tightening the screws until the end of assembly.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Yhteystiedot
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, Yhdistynyt kuningaskunta
- +44 01793 290015
- hello@homegardendirect.co.uk
- homegardendirect.co.uk
4,6
Erinomainen
262 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very happy with Egg chair, very comfortable
Very happy with Egg chair, fast delivery and very comfortable
15. kesäkuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Sharon,
Thank you for your feedback, very much appreciated.
Kind regards
Really positive experience
Really positive experience.
Rang the company for some specific detail of box size to make sure it would go up the stairs and the answers were given immediately.
Dispatched quickly, delivery brilliant, on time and taken upstairs to room.
Excellent start to finish
8. kesäkuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Matthew,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
All arrived safely really pleased with…
All arrived safely really pleased with my furniture. Just need 😎.
8. kesäkuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Diane,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon (and that you get some 😎) !
Kind regards
Will Be Using Home Gardens Direct Again
Delivery Was Quick & Easy. Although when the ordered was received the rain cover hadn’t been delivered I contacted customer service and spoke with Agnieszka who got this all sorted for me. I also had realised I had made a mistake on my order but Agnieszka went out of her way to ensure I was happy with what I had received and to make sure it was perfect. Would 100% use Home Garden Direct again.
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Home Garden Direct
Hi Chloe,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Excellent value for money…
Excellent service throughout from ordering to deliver as stated 4 days . Excellent value for money and the assembly being no problem provided one follows the instructions paying attention to every detail.One tip being not to tighten the fittings untill all in place per item. It provides flexibility and ensures completion of assembly with speed and minimum of complications Last but not least the service of customers second to none most courteous and helpful.Highly recommend this purchase to those seeking like product.
3. kesäkuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi David,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Brilliant egg chair just as described
Brilliant egg chair just as described, quick delivery
8. kesäkuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Vastaus yritykseltä Home Garden Direct
Hi,
Thank you for your feedback, very much appreciated.
Kind regards
Love my purchase ..
Love my purchase ... fast delivery would definitely recommend this company.
26. toukokuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Reliable friendly service
Reliable friendly service. Delivery driver rang to say delivery expected within the hour.
18. toukokuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Philippa,
Thank you for your feedback, very much appreciated.
Kind regards
Great experience all round
Very impressed with the whole experience. Easy to order. Details of the product online were accurate. Tracking my order very simple to do. Delivery was very quick, order came on a bank holiday. Very pleased with the product too.
21. toukokuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Swift delivery of my sofa bed.
Swift delivery and was kept updated by both the company selling the sofa bed and the delivery company. Couldn’t be happier. Love the sofa bed. Very comfortable firm seat. It feels substantial and I think it will retain its shape.
20. toukokuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Carol,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Very good quality of the product
18. toukokuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi John,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Parts missing
I liked the parts I got but the sofa has a flaw on the rattan, its twisted and I havent received the table top yet so was a bit disappointed 😔 that I didn't have the whole set for the lovely bank holiday weekend which was why I ordered it in plenty of time.
Overall the set is very nice though 👌 and the customer service was exceptional and they did everything to rectify the situation, especially Nick, thank you 😊
18. toukokuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Christine,
Thank you for the feedback. We have been in conversations over the last week about the delay in the delivery. The courier has been exceptionally busy due to the Bank Holiday and good weather.
The tabletop delivery has now been scheduled and we have agreed a gesture of goodwill.
Apologies again about the delay!
Kind regards
Would recommend
Very fast delivery, easy assembly, the swing is good quality. Would recommend.
8. toukokuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Anna,
Thank you for your feedback, very much appreciated.
Kind regards
Very neat sofa abd table set. Perfect for smaller garden.
Great product. Looks good and easy enough to put together with instructions
11. toukokuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Rowena,
Thank you for your feedback, very much appreciated.
Kind regards
Easy and quick ordering
Easy and quick ordering. Prompt delivery. Clock was what I wanted.
29. huhtikuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Mr & Mrs Davis,
Thank you for your feedback, very much appreciated.
Kind regards
Prompt delivery
Very prompt delivery of our St. Tropez corner set. Its a great product at a good price point.....plus excellent customer service.
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Home Garden Direct
Hi Pat,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Amazing customer support and products
We ordered a set of modular outdoor furniture. It arrived it in an excellent condition and looks exactly like the photos. One part was missing however it was very promptly sent the next day and arrived very fast. The service was exeptional. Especially the communication with the customer support (Nick). I will order from here again.
28. huhtikuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Maria,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Furniture arrived quickly and is great…
Furniture arrived quickly and is great quality
19. huhtikuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Tracy,
Thank you for your feedback, very much appreciated.
Kind regards
I telephoned customer service spoke…
I telephoned customer service spoke with nick and he was great helpful and professional. Pleased with the product and service
28. huhtikuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Lisa,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
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