One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Delivery , went way past expected delivery date, this would not normally be a problem , but I needed it for extra guests staying . But the customer care excelled , they did their very best to help me... Näytä lisää
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Can’t fault the product but staggered delivery had us stressing ! Half came next day then 3 days waiting for the rest ! Nick was amazing though and was in constant contact rectifying the problem so al... Näytä lisää
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Ordered from HGD one evening as a new customer. Item was prepared and dispatched the very next day using a high quality courier, and to my (pleasant) surprise I was contacted by a human called Nick, w... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Yhteystiedot
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, Yhdistynyt kuningaskunta
- +44 01793 290015
- hello@homegardendirect.co.uk
- homegardendirect.co.uk
4,6
Erinomainen
265 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Home Garden Direct
Hi Elaine,
Thank you for your feedback, much appreciated.
Kind regards
Bed settee…
The two men delivering my bed settee were friendly and helpful
The item purchased is everything it said in the description and what I expected
Lovely bed settee looks fabulous in the spare room and is comfortable for a stay over
12. helmikuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi,
Thank you for your feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Vastaus yritykseltä Home Garden Direct
Hi June,
Thank you for your feedback, much appreciated.
Kind regards
Vastaus yritykseltä Home Garden Direct
Hi Paul,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Great product great price
Standard of dining table and chairs is very good quality for the price paid. Also very quick delivery.
3. helmikuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Vastaus yritykseltä Home Garden Direct
Hi,
Thank you for your feedback, much appreciated.
Kind regards
Vastaus yritykseltä Home Garden Direct
Hi Mrs Yates,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
I absolutely love my chairs
I absolutely love my chairs. Sturdy, well made and make my room look beautiful- I get so many compliments on them!
3. joulukuuta 2025
Vastaus yritykseltä Home Garden Direct
Hi Yasmin,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Great service and item
Great service. I had a question and contacted customer serice. They were helpful and resolved my question quickly. The item i bouvht was lovely and great value for money.
20. tammikuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Tina,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Vastaus yritykseltä Home Garden Direct
Hi,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Was very helpful
15. tammikuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Paul,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Really easy to order
Really easy to order . Very friendly helpful staff when I rang for an order update. The sofa bed was very good quality and a very reasonable price. I would definitely order form Home Garden Direct again.
5. tammikuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Christine,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Furniture came quick easy assembly and…
Furniture came quick easy assembly and it’s very nice
12. tammikuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Suzanne,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Fault with one chair dealt with…
Fault with one chair dealt with extremely quickly and replacement sent
9. tammikuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Gina,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Excellent customer service ⭐⭐⭐⭐⭐
I ordered 2 x large wall mirrors and one arrived broken. I sent photos of the broken mirror & very quickly received a response & a replacement was sent promptly. EXCELLENT customer service & communication. I will definitely use these guys again ⭐⭐⭐⭐⭐
7. tammikuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Amanda,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
My original product had some damage…
My original product had some damage however the online chat agent rectified this by sending a replacement drawer front to me, new one arrived, not perfect but better than before
2. tammikuuta 2026
Vastaus yritykseltä Home Garden Direct
Hi Tracey,
Thank you for your feedback and apologies that you were not happy with the replacement.
I had sent you a message earlier today to make sure that everything was alright with the replacement. I am happy to resend another drawer front, please reply to my e-mail and let me know and I will arrange this for you.
Kind regards,
Excellent customer service
Good quality and good value chairs.
Prompt delivery with a specific time slot.
Slight fault on one of the chair legs. Contacted customer service which was excellent and replacement leg sent promptly.
I would recommend and use again.
8. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Home Garden Direct
Hi,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
I ordered single sized sofa bed
I ordered single sized sofa bed. It arrived on time. It was easy to assemble, ie only need to attach the extra legs. It looks good as a chair and as a bed. The mattress may be too firm for some.
16. joulukuuta 2025
Vastaus yritykseltä Home Garden Direct
Hi Virginia,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
The units don’t align and the hinges…
The units don’t align and the hinges are pre drilled so there’s nothing you can do to adjust this. The item had chips so the quality isn’t good for the price you pay. The gold door hob I had one that was faulty as the inside screw was either too big or too small so the screw wouldn’t fit into the job. Overall I wouldn’t recommend this product. I didn’t want the hassle or returning it when it took forever to build.
18. joulukuuta 2025
Vastaus yritykseltä Home Garden Direct
Hi,
Apologies for the issues that you have had with your unit. We are more than happy to look to resolve this for you, now we are aware that there is an issue,
I have tried to call you first thing this morning and have left you a voicemail. I have also sent you an e-mail as well with some potential resolutions for you, so we can look to get this resolved to your satisfaction.
Kind regards
Vastaus yritykseltä Home Garden Direct
Hi Eleonora,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
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