Hikewander Arvostelua 

L équipe de gestion a pris en main mon dossier et le problème à été résolu dans les 24h. Équipe réactive

Prix intéressant. Petit souci à la commande mais vite résolu

I placed an order in Riyal currency and I was shown that it would cost 42 Riyals, which was mentioned as a gift or offer. Based on this information, I proceeded with the payment of 42 Riyals.
However, I was unexpectedly charged more than 42 Riyals, and an additional amount of around 190 (in my local currency) was also deducted from my account.
Due to this incorrect and unexpected deduction, I am very concerned and I believe there may be an issue or misunderstanding with the billing.
For this reason, I am requesting a review of this transaction and a refund of the extra amount charged. I also want to inform you that I am closing my account due to this issue.
I kindly request you to investigate this matter and resolve it as soon as possible.

Hola quiero que regresen mi dinero me metieron a una suscripcion que yo no autorize

Es un robo que te hagan cargos sin autorización, por cantidades ocultas

Imani me ayudó con mi problema, ya que tuve detalles con mi membresía pero me ayudaron a resolverlo de la mejor manera

I think the customer service team is good as they responded quickly and promised to resolve my issue and refund my purchase price.

Me ayudo fácilmente

Muchas gracias por su pronta respuesta y solución a mi inquietud. Muy amables.

Imani resolvió mi problema

Parce que au moindre problème il. Trouve la solution

Thanks to escalation teaming for attending to my query and Imani who is helped to solve the issue.

Do not be fooled by the high ratings here. Hikewander (Brutano Limited) is a classic Subscription Trap. I requested a full cancellation and refund for unauthorized charges, and the company responded with a blatant bribe scheme.

Their "Escalation Team" (Elsa) claimed my refund was approved but is essentially keeping my money held hostage—they explicitly stated they will only process the compensation after I post a 4 or 5-star review. This is a clear attempt to manipulate their TrustScore and a direct violation of Trustpilot’s guidelines.

Furthermore, instead of canceling my account as requested, they secretly switched me to a "Starter Mini Membership" for €8.74 just to keep a "legal" foot in the door to my bank account. This is fraudulent behavior.

I have already reported this merchant to my bank and local authorities. I will update this review ONLY if a full refund is actually received in my bank account. Until then, consider this a high-risk scam.
Avoid at all costs!

Inami mi ha aiutato a risolvere il problema.

EXELENTE EMPRESA

Me han ayudado muy bien

Bien écoute sait juste que je tromper sur inscription je désoler je pas moin de donner temp argent je ferait plus attention la prochen fois cordament

Mr. Eric from the escalation team is very helpful and swift response provider

Ο Jeremy με βοήθησε πάρα πολύ και άμμεσα