Hifigo Arvostelua 

Made purchase of my audio equipment from hifi go and there support is top notch and handled every thing pretty well

The best equipment at fair prices
When looking for some IEMs, Hifigo showed up in my radar, and I'm happy I bought through them: the delivery was quick and they assisted me immediately when I had a minor issue that had nothing to do with them.

Hifigo offers an amazing line of equipment, great pricing and valuable customer service! They had everything I needed for those special wish list items and when placing an on-line order, they were extremely helpful and addressed all of my questions!
Truly a great shopping experience!

I purchased IEM cables from Effect Audio at a very good price. The shipping occured within 3 days. I contacted the customer support to ask for status and they responded very quickly. The delivery took about 10 days, it is easy to track. The product was very well packaged and arrived in perfect condition. All in all extremely satisfied by the product and the service. Highly recommended.

Ordered the Dunu x Koto Ito IEM and the JCALLY JM7 MAX DAC from them. First time buying something online from China and getting it shipped to Germany so I was nervous. It was the 11.11 sale though so I thought it would be worth a try.

Despite the sale, they shipped it the next day and surprisingly, within 7 days, it had reached Germany via YunExpress. The problems started here when it was transferred to the Last Mile Courier, which in my case was Nova Post. They managed to lose track of my package and the tracking on their own site stopped updating completely. I visited their branch where it was supposed to be, but it wasn’t there. Their customer service told me via email it had been delivered and sent me picture proof of a completely different package from a different person in a different city. It turned out, they had left it with a neighbor without any notice. Even today, the shipment hadn’t updated and still hasn’t been marked as delivered.

HiFiGo themselves, though, were not to blame. In fact, I sent them this as feedback and they took it openly. Their customer service always replied within hours, so I’m confident they would’ve taken care of it if something had gone wrong. They dispatched fast, and thankfully, the package eventually got to me undamaged. Everything was perfectly protected and packed, and the quality and price of the products were great. Very importantly, as they promised on their site, zero shipping fees, import taxes and no customs hassles whatsoever to Germany. That was smooth.

To sum it up, I would recommend them! The prices are just simply the lowest amongst the other sites and even with “slower” shipping from China, I got my package in less than 2 weeks - which would have been even faster if not for Nova Post.

Parece mentira pero estando la Tienda en la otra parte del mundo, lleguen los artículos con una rapidez increíble, seguimiento actualizado al día y con unos precios imbatibles. Gracias por hacer realidad esto. La recomiendo sin dudar.

Dont leave honest/negative reviews on hifigo or else they will ban you! They will also remove the review in most cases. They are not professional and they dont have good customer service!

I have been ordering the best IEMs from here for a year now. The delivery is fast, the product arrives in safe packaging. The loyalty program works very well. I highly recommend the store!

Fast shipping, kind and fast answering support and really good products for sale. You cant go wrong with HiFiGo.

Have bought some IEMs and USB-dongle DACs one of the DACs stopped working after a while (FiiO KA11) but I will get a replacement soon and the contact with the support was friendly as well.
So overall I had a really good experience.

I already made several purchases at Hifigo and every time I had excellent experience and found the lowest price in the whole internet. They have all the best Asian hifi brands, everything on stock and available. Delivery is fast and most of the times free. They also have the loyalty program with discounts that are quite nice too.

Product as promised, fast delivery, good service and excellent products. AAA+

Great shop, with low prices and great communication ! If you're into DAP/DAC/iems, this is the place to go. 100% recommended.

I received the Kefine Klean IEM as a gift from my friend who ordered it from HiFiGo webiste, and I never thought I’d have such a wonderful experience! The delivery was super fast. It arrived within just 8-10 days and the packaging was perfect with no damage at all, even though it was an international shipment.

The product itself is amazing the sound quality and build feel premium. I’m genuinely impressed and will definitely be purchasing from HiFiGo again in the future. Highly recommend them for both quality and their customer service!

My experience is always fantastic — they have great prices and the shipping to Spain is super fast (6–8 days). Everything arrives in perfect condition. If you ever have a problem, their customer service is very kind and professional, and they always solve your issues

I recently had my fair share of troubles ordering from hifigo, but they’ve certainly stepped up their game! They responded quickly to the first message I sent about canceling my order. :-D Don’t be afraid to check them out — we all have our troubles sometimes. They even gave me a discount for the delays!

Kind regards,
A satisfied customer

Placed an order 2 months ago, still nothing! No updates no nothing.

I have placed two major orders with HiFiGo this year:

Order #69419 (May 2025): FiiO M21 portable player (Dark Blue) with leather case.
Order #72411 (July 2025): Eversolo DMP-A6 GEN 2 music streamer.

Both are expensive and delicate products, so I was careful when choosing where to buy them. HiFiGo fully met my expectations.

The ordering process was smooth, the shipping was reliable, and the packaging was excellent - everything arrived in perfect condition. Most importantly, their customer support was quick and professional whenever I had questions, which gave me real confidence in the store.

It’s rare to find an audio retailer that combines a wide selection of hard-to-find products with such dependable service. Based on my experience, I can say HiFiGo is trustworthy and safe for high-end audio purchases. I’ll be happy to continue shopping with them in the future.

Probably the best store for my iems needs the staff are excellent at helping you, and the prices are fantastic I highly recommend them

I bought myself some new IEMs, which were of stellar build quality and offered a great price-quality ratio compared to other choices in the market. But that is just for the product.
You can buy products ANYWHERE in this age of mass information and the availability of so many vendors on account of the internet.

However where HiFiGo excels is customer support and service. I had an issue with a belated delivery on account of my local carrier who is notoriously unreliable during summer months.

I sent them an email, and within hours, *not* days, but hours, they replied to me, informed of the situation and offered me alternatives.

At no point did they stop being nice to me, polite and patient. They were all around stellar. At the end of it all, for the trouble that the delayed delivery offered, they did everything in their power to make me feel heard.

I am now enjoying their product, and I will be buying from them again.

I genuinely, wholeheartedly recommend them. Cheers!