Helvetus® Arvostelua 878

I emailed you guys a someone got back with me really fast . I got the straps in some what of a timely matter a there nice .

Versand dauert ewig. Armband hat eine völlig falsche Farbe und schlechte Qualität.

Rückgabe wird trotz Onlinehandel verweigert.

Vorsicht. Nicht zu empfehlen.

Dishonest drop shipping company. I realised 1 minute after ordering that this was a drop shipping company passing off cheap rubbish from AliExpress as something else. I emailed them immediately to cancel and they pretended they couldn't do so. The order was sent from AliExpress directly (proven by the tracking) then never arrived. I have had to use charge back to get a refund because this fake company is so dishonest and unresponsive

Helvetus is a horrible company. It took a month to get a watch strap from them (their Omega mesh bracelet), and when it finally did arrive, it was broken because they ship everything in cheap soft mailers. When I requested a return, they literally blamed me and said I must have “mishandled” it, and refused to allow a return. They are just an unethical criminal organization to be quite frank. Do not support these people.

I ordered a strap for a high-end watch, the stitching was not up to standard, and I was told by the company that’s my problem and not theirs. So I would not order from this company unless you are willing to take the risk. Especially at their prices.

Unter dem Anschein hochwertige Armbänder für wertvolle Uhren zu verkaufen, macht dieses schweizer Unternehmen gezielt Werbung. Gliefert wurde jedoch (direkt aus einem "Germany Sorting Center" bei Frankfurt a.M.) billigste und minderwertige China-Ware. HELVETUS weigert sich nun auch noch strickt diese China-Ware wieder zurückzunehmen.
> Finger weg von dieser sehr unseriösen Masche!

The moon watch strap looks great and comfortable on my wrist.

Wenn ich NULL STERNE geben könnte, würde ich das. Ich kann auch nur ABRATEN HIER IRGENDWAS ZU KAUFEN. Habe ein Band und ein Werkzeug bestellt, mit „Superrabatt“ zusammen nur 130 Franken. Das Band für meine Longines wurde als „Premium Kautschuk“ beworben. Das Werkzeug als „Zange für Rolexband“ und „Edelstahl“ umworben. Nach ca 14 Tagen kam ein Paket direkt aus China mit Warenwert unter 10 Franken. Nix von Edelstahl und Premium Kautschuck. Meine Reklamation wurde mit fadenscheinigen Bemerkungen gegenargumentiert. Ich habe alles zurückgeschickt und die Retoure wurde sogar akzeptiert und vollständig zurückerstattet. Aber ZU FRÜH GEFREUT. Der Betrag der angeblich von Helvetius zurückerstattet wurde, ist 4 Wochen später immer noch nicht auf meiner Karte gutgeschrieben worden. Sie verweisen auf allfällige Verzögerungen im „Kartennetzwerk“ hin - so ein Stuss. Die wollen einfach nicht zahlen und kommentieren mit KI generierten Mails.

Wenn euch euer Geld lieb ist, kauft auf KEINEN FALL BEI HELVETUS. Lieber grad direkt vor Ali Express und Co.

NIE MEHR WIEDER!!!!

Great watch strap at a great price.

cheap and come from china when you return you have to send to Switzerland still not had my refund

Thanks for the great quality rubber strap, looks and feels great to wear with my watch!

Billigprodukt aus China und Kundenservice nur durch KI. Keine Retour möglich, Finger weg!!!

This is my second review regarding the example of appalling customer service provided or should I say not provided by Helvetus. In brief, I ordered a watch strap on 5 December 2025.The product was never received at the address I provided. After approximately 35 emails the most recent being penned by my solicitor on 5 March Helvetus finally accepted responsibility and agreed to process a refund. How coincidental and disgraceful that it took 3 months to agree a refund and only after receipt of a legally written communication. Suffice to say having spoken with my bank there is still no reimbursement and I don’t expect one. To conclude there are many companies out there offering the same service. Please take my advise and avoid using Helvetus at all cost. Because it will cost you!

J'ai reçu un bracelet inadaptable à mon montre omega alors que j'avais demandé de vérifier en envoyant la référence de la montre. Service après vente inexistant, n'assume pas leurs erreurs. A fuir.

Ordered 2 weeks ago. No delivery and company will not provide shipping confirmation/tracking information. They are passing blame onto the shipper saying that it takes a while. I do not know of any reputable shipper that cannot provide shipping details as soon as it is shipped. I would look at other options as I do not trust that I will receive the product that I ordered.

Great experience and quality of the product.

Wonderful experience and the product is holding up great so far.

Nylon Strap - For Cartier Roadster - Black

Unforgettable experience — and not in a good way.

The product was presented as high quality, but in reality it felt like a cheap alternative sold at a premium price. I genuinely felt like I paid coal for gold.

The worst part was dealing with the return. There was zero help, no real support, and no customer service to speak of. Even after the return was accepted, the refund never came.

In the end, it took me 6 months to get my money back — and that was only thanks to my credit card provider, not the company.

Big no from me. I wouldn’t recommend it.

Arnaque. A fuir. Commande 93€ jamais reçu. Le site refuse de me communiquer le numéro de tracking .