We placed an order for hearing aid receivers on 8/23. We paid extra for (express tracked 5-8 day) shipping. On 8/25 it was shipped and arrived in the US on 8/26 our package was received into said... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Well incredible-made a same day appointment so easy to do, had wax in both ears treated them the same day but had to go back after 4 days re putting ear drops in. Just finished treatment today both ea... Näytä lisää
Well after a rocky start to my returns they did sort everything out in the end. Returns accepted and refund gifted. The rocky start was no reply for a returns number. After I rang them they said my em... Näytä lisää
I had a very difficult time finding the proper wax guards for my Oticon hearing aid. I reached for help to Hear Care Direct, and received an extremely helpful personal answer from Jordan. That led to... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Hear Care Direct provides top-quality hearing aid equipment, catering to the diverse needs of individuals, educational institutions, and businesses. Our mission is to enhance hearing health and improve the quality of life for people of all ages facing hearing challenges. With a steadfast commitment to excellence, we offer a wide range of hearing solutions that embody the latest technological advancements and are designed to meet the specific requirements of the user. Our selection of hearing aids is curated to ensure superior sound clarity, comfort, and durability. Recognizing that each hearing journey is unique, we prioritize providing personalized support to help find the best fit for every individual. Whether it's for personal use, aiding communication in educational settings, or enhancing interaction in the workplace, our products are designed to integrate seamlessly into any environment.
Yhteystiedot
Yhdistynyt kuningaskunta
- sales@hearcaredirect.com
- hearcaredirect.com
3,8
Hyvä
71 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The product is exactly as advertised…Great Service
The product is exactly as advertised and when I contacted this company re: details about delivery, they responded promptly and with utmost courtesy and professionalism! I’m very satisfied with this company.
21. syyskuuta 2024
Oma-aloitteinen arvostelu
I paid for 3-6 day delivery
I paid for 3-6 day delivery. Shipping notice was near end of that time. Very surprised to learn the shipment is coming from the UK. Still no delivery 16 days later.
16. syyskuuta 2024
Oma-aloitteinen arvostelu
they would not fit on the starkey
21. elokuuta 2024
FAST SERVICE
19. elokuuta 2024
The receiver came within the time…
The receiver came within the time stated and works as well as the original. I will order again when the time comes.
25. heinäkuuta 2024
Starkey Halo Receivers
The 2 receivers worked great. The delivery time was fairly long. Happy that my HA's are working again. Thanks.
22. heinäkuuta 2024
Been a week and a half and no receiver…
Been a week and a half and no receiver yet. Ordered on a Monday at 9:30 AM. Web site says shipped that day if ordered before 10:00 AM. Out of stock should not be an excuse because web site said "3 in stock". I do not think it was shipped until Friday since I received a notice that day. In any event I do not have the ordered receiver. I need the receiver since I have only one working hearing aid.
Edit: Package finally came in. Package crushed but fortunately receiver not damaged. My problem is that the product was not shipped until 4 days after ordered and paid, even though web site said shipping same day if ordered by 10:00 AM, which it was. Date on package confirmed that it shipped 4 days after order date. As mentioned, "out of stock" is not a valid excuse because web site showed 3 in stock. The same day shipping is why I ordered from HEARCAREDIRECT. Very poor service!
6. elokuuta 2024
Oma-aloitteinen arvostelu
Flexibility in ordering is great
The website gives a lot of flexibility in terms of ordering different items.
Quality of these items remains top notch.
22. heinäkuuta 2024
Warning
I ordered a receiver for my husband's hearing aid. The price was good, which should have alerted me. It took awhile for it to come, then I realized it was from overseas. Warning ,when it came it was in a paper envelope the small receiver box had been crushed a little sideways. They refuse to let me exchange saying I opened the package which I DID NOT OPEN. Not sure if it is in a bag/ sleeve inside which it should be. But it has not been out of the box.
This is the first time I have had to give a bad review. The one star is for the price that was the only good thing about this experience.
18. heinäkuuta 2024
Oma-aloitteinen arvostelu
Order not Received ordered July 9…
Order not Received ordered July 9 today’s date is July 17th. Very poor updates from this company. Stay away!!!!
17. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hearcaredirect
Hi Robert,
Sorry to hear you’re yet to receive your order. I have checked on this and you selected the economy option which states 7-10 working days. Since you ordered past the stated cutoff time for same day dispatch this was sent out the very next day and it has only been 6 working days since. Please allow an extra few days for the item to get to you.
Sorry for the inconvenience.
Thank you,
Jack
Slow
Knowing that the parts come from England beforehand and slow postage delivery was better understood the second time.
18. kesäkuuta 2024
Finding the correct wax guards
I had a very difficult time finding the proper wax guards for my Oticon hearing aid. I reached for help to Hear Care Direct, and received an extremely helpful personal answer from Jordan. That led to my ordering and receiving exactly what I needed. I'm very grateful.
13. kesäkuuta 2024
Oma-aloitteinen arvostelu
Took a week for the hearing aid ear…
Took a week for the hearing aid ear buds to come in but they are exactly what I need
17. kesäkuuta 2024
BEST MOST AFFORDABLE HEARING AID
I can hear clearly now shame all i can hear is my wife shouting at me
16. toukokuuta 2024
Oma-aloitteinen arvostelu
I HEAR GOOD NOW THANKS
I HEAR GOOD NOW THANKS! delivery was speedy and just what i ordered
20. kesäkuuta 2024
Oma-aloitteinen arvostelu
I haven’t received my order!!
21. toukokuuta 2024
Vastaus yritykseltä Hearcaredirect
Hi Greg,
I have checked your order and can only apologise for the item not arriving, it seems there has been an issue with the courier so the parcel didn't make it all the way to you.
If you could reply to my email we will get this sorted right away and get a replacement to you.
I am sorry for the delay this has caused.
Kind regards,
Jack
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