Hatton Jewellers Arvostelua 

Great website fantastice prices top tier customer ser ices. And amazing products ive bought a chain and bracelet excellent quality. Presentation top tier and delivered quickly and securely

Excellent all round from the purchasing to the delivery very happy

Having purchased a lovely hollow link necklace for our sons 21st birthday. He wore it with pride on weekends and it was his most rreasured posetion.
So when he 5 of the links bore signs of failure (cracks) in the same place on each link, as you may imagine, he was very upset.
After following the advice feom our local reputable jeweler, we contacted Hattons (although we knew we were out of warrenty) to see if they could guide us towards some way of getting the chain repaired.
Several calls to customer service, to qhich all were answered by a very nice lady. We still await a reply which may guide us towards a repair.
Overall, a very dissapointing experience due to a complete lack of aftersales support.

Very good company brought a gold cross for my daughter but she wanted a bigger one no fuss on returning very kind and polite when emailing them will buy from there again

Beautiful little bracelet, just as described. Value for money. Thank you

Excellent company fast and reliable service great product

Beautiful ring very pleased with my purchase
Arrived very quickly as stated

Website clear, informative and honest. The item was exactly as described with insurance certificate enclosed as promised. The item is a gift and it is mounted in a lovely gift box which adds to the appearance of value. It’s not our first purchase from Hatton and likely won’t be the last.

Everything was 5/5 Product, Packaging, Price & Delivery! No doubt will purchase again 👍

Lovely item. Ordering was really easy. Item sent very quickly and well packaged.

Great service. And quick delivery

Excellent service, quality products, next day delivery i would definitely recommend Hatton Jewellers

Hatton Jewellers went out of their way to help me to get what I needed.

A pleasure to deal with very polite and
Very pleased with my purchase and would highly recommend

Qyality piece of jewellery and quick delivery.

Absolutely love the company never had a problem and always been happy with my purchases

Very nice great service as usual

Be very cautious when using this company. My partner bought me a 9ct gold signet ring for my birthday.

My partner admittedly took the tag off however on presenting this to me on my birthday I noticed the base of the shank was misshapen, scratched and the ring was half a size bigger.

We raised the issue asap with no response, followed with a call and ask to present photos and still nothing. We called to raise our issues and had a rather unhelpful and condescending women claim that as there was a a few weeks between purchasing and me being the given the ring the issues were from use. I have not used the ring due to raising the issue. They claimed we were making this up and that there was no issue with the ring. I myself am a jeweller to which they seemed to take offence and becoming slightly sarcastic and defensive.

In short, not sold as advertised, offered us to return to the item at our own risk and cost with no time frame or assurance of rectification.

Warranty seems to mean nothing and as I admitted taking it to a jeweller for an opinion they claimed I’d ’passed the item around’ and this could have damaged it.

Very poor.

If I could give this jewellers zero stars I would I ordered a signet for my partner under the impression it was brand-new but when they sent it to me it’s the wrong size and also it already looks like it has been worn. There are clear scratches on the band and indentation marks where they have either eased the band up or they’ve not put the block in very well they are refusing to do anything about it and they have even went as far as to say we are making it up which is just absurd do not buy from this place biggest regret after spending hundreds of pounds