I sold two of my watch collection & found the quotes to be the best that I could find. Quick & easy service to get my pieces to Charles Fish, I did need a little help & spoke on the phone to them & th... Näytä lisää
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It's always a pleasure purchasing from Charles Fish Online. Great prices, good range and choice of jewellery. The whole process is quick and easy to navigate, with purchased items arriving in a cou... Näytä lisää
Yritys on vastannut
Bought an Omega SuperOcean and traded in a Breitling. Guys were quick to respond with answers to questions and when I visited the process was professional and super smooth. Great price for the watch a... Näytä lisää
Yritys on vastannut
My husband bought a second hand watch from Charles Fish. He spoke to them on the phone to get a few more details before purchase. It was despatched the following day, arrived a day later. Packaged bea... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Charles Fish Online
Yrityksen kirjoittama
Charles Fish
Since 1830, Charles Fish is a family-run business with a focus on sustainability. Our pre-loved jewellery offers great value, passing our savings onto you. Our watch selection features favourites from luxury brands such as Rolex, Omega, Patek Philippe, Audemars Piguet & more, while our in-house watch experts will guide you in your purchase options every step of the way.
With more than 200 years of heritage, we curate unique pieces for all styles & budgets. From timeless rings to statement bracelets & classic watches, our ever-evolving collection has something special just for you - with new arrivals of every kind every single week.
Every item is authenticated by our in-house experts for quality and timeless appeal.
Yhteystiedot
114 High Street, E17 7JY, London, Yhdistynyt kuningaskunta
- 020 8509 4884
- info@charlesfish.co.uk
- charlesfish.co.uk
4,9
Erinomainen
2 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I've bought a few pre-owned pieces from…
I've bought a few pre-owned pieces from Charles Fish and have always been really pleased. Items are exactly as described and pictured and arrive promptly and looking pristine.
7. huhtikuuta 2026
Vastaus yritykseltä Charles Fish Online
Hi there Jo, thanks so much for the 5 stars! We are delighted to hear you are happy with your pieces from us! Do visit again soon :-)
Good communications
Good communications - replied to queries right away unlike many others. Organised a watch trade, sent the 'send' label and completed the deal very efficiently. Great to deal with. Recommended.
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Charles Fish Online
Hi Ian, thanks so much for the 5 stars! We are so pleased to hear you were happy with the transaction! Do visit again soon :-)
Vastaus yritykseltä Charles Fish Online
Thanks so much for the 5 stars and kind words! We appreciate you :-)
It's always a pleasure purchasing from…
It's always a pleasure purchasing from Charles Fish Online. Great prices, good range and choice of jewellery.
The whole process is quick and easy to navigate, with purchased items arriving in a couple of days!
7. huhtikuuta 2026
Vastaus yritykseltä Charles Fish Online
Thank you so much for the 5 stars and kind words! We are delighted to hear you were happy with the process. Do visit again soon :-)
I sold two of my watch collection
I sold two of my watch collection & found the quotes to be the best that I could find. Quick & easy service to get my pieces to Charles Fish, I did need a little help & spoke on the phone to them & they were very helpful and professional. DHL drop off on Wednesday and by close of play Friday payment was in my bank account. Fantastic service, I’m very happy with the whole process.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Charles Fish Online
Hi there Julie, Thanks so much for the 5 stars and kind words - it means the world to our small business. We are delighted you were happy with our service :-)
Bought an Omega SuperOcean and traded…
Bought an Omega SuperOcean and traded in a Breitling. Guys were quick to respond with answers to questions and when I visited the process was professional and super smooth. Great price for the watch and it had been freshly serviced and was literally in new condition. Highly recommend.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Charles Fish Online
Thank you so much for the 5 stars and kind words! We are delighted to hear you were happy with our service. Do visit again :-)
My favourite watch trader
My first choice when selling a watch. 100% trustworthy, Luke’s communication is excellent and payment always made promptly.
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Charles Fish Online
Hi there Iain, great to hear! Thanks for the 5 stars :-)
Would Definitely Recommend
My husband bought a second hand watch from Charles Fish. He spoke to them on the phone to get a few more details before purchase. It was despatched the following day, arrived a day later. Packaged beautifully, all items promised were present. The watch was in excellent condition, exactly as advertised. It was a present for me and I am extremely happy with it. We wouldn't hesitate to use them again.
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Charles Fish Online
Thank you so much for the kind words and 5 stars! It means so much to our small family-run business. We are so happy to hear you are pleased with your watch! We hope you enjoy it for many years to come :-)
Good communication
Good communication, quick delivery. I would recommend to anyone looking for a secondhand watch.
31. maaliskuuta 2026
Vastaus yritykseltä Charles Fish Online
Hi Stuart, thansk so much for the 5 stars! We are delighted to hear you weer happy with our service. Do visit again :-)
Really simple service
Really simple service, I bought a pre owned watch and when it arrived it was exactly as described, really quick delivery and great packaging to keep everything secure in transit, I wouldn't hesitate to buy from them again in the future!
31. maaliskuuta 2026
Vastaus yritykseltä Charles Fish Online
Hi Paul, Thanks for the 5 stars and kind words - it means the world to us! Do visit is again! :-)
Great Company
Helped me with a return. Also just great friendly and reliable service. I highly recommend
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Charles Fish Online
Hi Paul, thank you so much for the 5 stars. We are pleased you were happy with our service :-)
Amazing service, beautiful jewellery
Amazing service and ring, thank you so much, it arrived super quick and was beautifully packaged. I would highly recommend this company 😊
12. helmikuuta 2026
Vastaus yritykseltä Charles Fish Online
Hi there Samantha, thank you so much for the 5 stars and kind words! We are delighted to hear you love your ring! Do visit again :-)
10/10!
Had been looking for this exact watch for 8 months - it was a big birthday present from my partner. I couldn't get it new due to the delays in new stock. So looked for newish pre-loved and came across Charles Fish in a Google search. First of all, the watch is stunning - better than described. It came beautifully packaged, in a day. I thoroughly recommend Charles Fish and will deffo be using them for other purchases in the future. 10/10!
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Charles Fish Online
Hi there Sally, thank you so much for the kind words and 5 stars - it means the world to our small family-run business. We ar so delighted to hear you found the watch you were looking for to make that birthday extra special :-)
The ring was perfect
The ring was perfect, polished beautifully and exceptional value for money. I have never seen so much care and attention to the packaging before. Simply perfect. Fast postage. Will definitely be buying from Charles Fish again.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Charles Fish Online
Hi there Vikki, thank you so much for the 5 stars and kind words! We are so happy to hear you love your ring and how it was packaged. Do shop with us again for another special treasure :-)
Fast efficient service from the point…
Fast efficient service from the point of display, purchase and delivery! Goods arrived as described!
24. maaliskuuta 2026
Vastaus yritykseltä Charles Fish Online
Thanks so much for the 5 stars and kind words, Henry. We're delighted you were pleased with your experience. Do visit us again soon :-)
Could not organise the return label…
Could not organise the return label efficiently. Had to be prompted. Slow to refund , again , had to be prompted. Still waiting for confirmation.
Disappointing shopping experience.
Would not want to repeat it.
23. maaliskuuta 2026
Vastaus yritykseltä Charles Fish Online
Hi Julia,
Thanks for your review and feedback.
I think we are having some issues with email communication here unfortunately.
I can confirm your returned purchase was safely recieved back yesterday, and we do extend our apologies that we did not acknowledge its safe receipt. I am afraid we have not managed to automate this process yet, and therefore are required to do so manually, on this instance this was forgotten.
However, I can confirm your refund was processed at 12:56 today, and you should have received an automated email confirming this – I suspect this is possibly hiding away somewhere in your spam, or promotions!
You have then emailed us at 13:56, 14:00 and 14:01 requesting an update. We have replied at 15:15 to confirm your refund has been processed. We have then responded to your subsequent emails at 3:27 and 3:28, once again confirming your refund has been processed.
However to confirm once again, your refund has indeed been processed, within 24 hours of your purchase being received back. Please however do allow 2 – 3 working days for your finance institution to reflect this.
We do hope you will give us the opportunity to provide you with an experience you warrant worthy of a 5* review in the future.
Kind regards,
Luke @ Charles Fish
Always excellent
Customer for many years, highly recommend.
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Charles Fish Online
Hi Ross, thanks so much for the 5 stars and your continued custom - we appreciate it :-)
The necklace was a present which they…
The necklace was a present which they loved
16. maaliskuuta 2026
Vastaus yritykseltä Charles Fish Online
Hi Mich, thank you for the 5 stars. We are so pleased they loved the necklace! Do visit us again soon :-)
I love my chain and vintage pendant
I love my chain and vintage pendant, the delivery was so fast and secure
28. tammikuuta 2026
Vastaus yritykseltä Charles Fish Online
Hi there Sodabeh, we are delighted to hear you love your chain and pendant! Thank you for the 5 stars. Do visit us again soon :-)
Always great service!
Always great service, prompt delivery and updates on delivery!
17. maaliskuuta 2026
Vastaus yritykseltä Charles Fish Online
Thanks for the 5 stars and kind words, Charlie, we appreciate it :-)
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