The Fine Jewellery Company were exceptionally efficient when I had a slight issue with my order. The items I ordered arrived beautifully packaged - absolutely top notch and would make a lovely present... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great Product Good Customer Service, I actually nearly cancelled my order, but was given good guidance and service from the Customer Service Agent. Glad I didn't cancel in the end! Fast Deluvery... Näytä lisää
Yritys on vastannut
The piece i bought took my breath away just beautiful , so beautifuli ordered another .... lucky me . This piece arrived very quickly and very well packaged in a beautiful box also . I have bought a... Näytä lisää
Yritys on vastannut
J’ai commandé une bague de fiançailles depuis l’étranger. Elle est très belle mais avait malheureusement un défaut au niveau du halo qui n’aurait pas dû passer leur contrôle qualité. Lorsque je leur a... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
The Fine Jewellery Company specialises in beautifully crafted gold and silver jewellery, including natural diamond rings, earrings, necklaces, bracelets, lockets and chains. Our collections combine timeless styles with modern designs, offering elegant, wearable pieces created with quality and lasting value in mind. We are passionate about genuine materials, natural gemstones, excellent craftsmanship and providing a reliable customer experience from start to finish. Whether customers are searching for an everyday piece, a sentimental gift or something for a special occasion, we aim to offer jewellery that feels meaningful, personal and made to last. Alongside our jewellery collections, we are committed to honest customer service, clear communication and continual improvement in every part of the customer journey.
Yhteystiedot
Yhdistynyt kuningaskunta
- 03300102010
- info@thefinejewellerycompany.com
- thefinejewellerycompany.com
4,7
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A great company to deal with
The Fine Jewellery Company were exceptionally efficient when I had a slight issue with my order. The items I ordered arrived beautifully packaged - absolutely top notch and would make a lovely present for someone. When I emailed them about my issue, I had quick, intelligent, co-operative replies. I cannot recommend them highly enough - their products are beautiful and they are a very nice company to deal with.
10. syyskuuta 2026
Vastaus yritykseltä The Fine Jewellery Company
Thank you so much, Suzy. It really means a lot to hear that you were so happy with the service you received, especially after having an issue with your order. We’re so pleased we were able to help, and we really appreciate your lovely comments about our products and packaging. Thank you again for your kind words and recommendation.
I brought a pearl necklace the pearl…
I brought a pearl necklace the pearl pendant is fine but the chained which was gold plated come black not happy
14. syyskuuta 2026
Vastaus yritykseltä The Fine Jewellery Company
Thank you for your feedback, David. We’re really pleased to hear that you were happy with the pendant itself. The necklace was included as a complimentary gift with your purchase, and we’re sorry to hear that you weren’t happy with it.
We hope you continue to enjoy your pendant, and we really appreciate you taking the time to share your feedback with us.
Great Product and Service
Great Product
Good Customer Service, I actually nearly cancelled my order, but was given good guidance and service from the Customer Service Agent. Glad I didn't cancel in the end!
Fast Deluvery
14. syyskuuta 2026
Vastaus yritykseltä The Fine Jewellery Company
Thank you so much, Nas. We’re really pleased we were able to help and give you the information you needed before making your decision. It’s lovely to hear you were happy with the service and your order, and we really appreciate you taking the time to leave us such a thoughtful review.
Vastaus yritykseltä The Fine Jewellery Company
Thank you so much, Lesley. We really appreciate you taking the time to leave us such a lovely review. It’s wonderful to know you were happy with your purchase, and we’re so pleased we could get everything to you quickly.
Beratung Super und der Verkäufer sehr…
Beratung Super und der Verkäufer sehr zuvorkommend und hilfsbereit Qualität der Ware ist auch super Preis auch sehr gut habe viele vergleiche gemacht und habe mich für diesen Laden entschieden zum Glück selbst der Juwelier in Deutschland war mit dem Angebot zufrieden
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Excellent service and communication
Excellent service and communication. Product was very good quality nicely packaged and presented.
10. syyskuuta 2026
Great service fast delivery and a…
Great service fast delivery and a nice piece of jewelry
1. syyskuuta 2026
Vastaus yritykseltä The Fine Jewellery Company
Thank you so much, John. We really appreciate you taking the time to leave us a lovely review, and we’re so pleased you’re happy with your purchase.
The items ordered arrived really…
The items ordered arrived really quickly and they are absolutely beautiful, presented in quality solid gift boxes. My Mum is going to love them.
9. syyskuuta 2026
Vastaus yritykseltä The Fine Jewellery Company
Thank you so much, Alison. We’re so pleased you were happy with your order. We hope your Mum loves her gifts too. Thank you for choosing us, and for taking the time to leave such a lovely review
Thought the item I bought was very small
8. syyskuuta 2026
Vastaus yritykseltä The Fine Jewellery Company
Hi Robert,
I’m sorry to hear the item wasn’t quite what you were expecting.
We do include the dimensions of our pieces in the product description so that customers can check the size before purchasing, but I completely understand that it can sometimes be difficult to judge the scale from the photos alone.
We’re sorry the piece wasn’t right for you and appreciate you taking the time to leave your feedback.
The piece i bought took my breath away…
The piece i bought took my breath away just beautiful , so beautifuli ordered another .... lucky me . This piece arrived very quickly and very well packaged in a beautiful box also . I have bought a few things from this company and always have been highly delighted ❤️
3. syyskuuta 2026
Vastaus yritykseltä The Fine Jewellery Company
Thank you so much, Elaine. It’s lovely to hear how happy you’ve been with your purchases, and we really appreciate you choosing us again. Your kind words mean a lot to our team, and we hope you continue to enjoy your jewellery.
Quick and efficient service keeping me…
Quick and efficient service keeping me informed of delivery details.
1. syyskuuta 2026
Vastaus yritykseltä The Fine Jewellery Company
Thank you so much for taking the time to leave us a lovely review, Mrs Jackson. It’s really appreciated, and I’m so pleased we could make everything nice and straightforward for you.
Kind regards,
Chaya
The Fine Jewellery Company
Beautiful jewellery, lovely quality
Super fast delivery, beautiful christening bangle in a lovely box & packaged perfectly, would highly recommend this company
21. elokuuta 2026
Vastaus yritykseltä The Fine Jewellery Company
Thank you so much, Julie. We’re so pleased you’re happy with your bangle and your experience with us. It means a lot to hear.
Item not delivered
You’ve asked for a review but the item is still not delivered, had two notifications, Friday and Saturday that the item was out for delivery, it still has not arrived!
21. elokuuta 2026
Vastaus yritykseltä The Fine Jewellery Company
Hi James,
I’m sorry that your order hasn’t arrived yet. We’ve checked the Royal Mail tracking and, just to clarify the delivery updates, the parcel was received by Royal Mail on Friday 21 August and was processed through their network over the weekend.
Although the tracking showed it as “Due to be delivered today” on Saturday, there was no delivery attempt recorded that day. The first delivery attempt was recorded today, Monday 24 August, when Royal Mail marked the parcel as “Delivery Attempted – No Answer”.
We’re continuing to monitor the tracking and follow this up to make sure your order reaches you as soon as possible.
Kind regards,
Chaya
The Fine Jewellery Company
Beautiful earrings
Beautiful earrings, as described, very quick delivery and great customer service, lovely little touches, thank you note in the box and discount off next purchase, would recommend!
20. elokuuta 2026
Vastaus yritykseltä The Fine Jewellery Company
Thank you so much for your lovely review, Jo. We’re so pleased to hear you’re happy with your earrings and that you enjoyed the little touches in your order.
We really appreciate your recommendation and hope to welcome you back again soon.
Kind regards,
The Fine Jewellery Company
Ordered a snaffle bit bracelet as a…
Ordered a snaffle bit bracelet as a gift for my Daughter, the bracelet arrived really quickly, the packaging was great and the bracelet quality was beautiful, very happy customer, im sure I will be ordering again
Thankyou
17. elokuuta 2026
Vastaus yritykseltä The Fine Jewellery Company
Thank you so much for your lovely review, Karen. We’re so pleased the bracelet made such a special gift for your daughter, and we really appreciate you choosing us. We’ll be very happy to have you back whenever you’re ready for your next piece:)
Amazing customer service I’ve ever had…
Amazing customer service I’ve ever had and such fast replies as well as delivery. Packaging is gorgeous and all of their items are so lovely. Highly recommend them .. my go to place for new jewellery for sure. Thank you so much for all your kindness.
18. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Fine Jewellery Company
Thank you so much for such a lovely review. It’s always especially rewarding to hear that a customer has had such a positive experience with us, and your kind words genuinely mean a lot.
We’d love to be your go-to for jewellery for many years to come.
Kind regards,
Chaya
The Fine Jewellery Company
Excellent service and quality.
12. elokuuta 2026
Vastaus yritykseltä The Fine Jewellery Company
For Leonard:
Thank you so much, Leonard. We really appreciate you taking the time to leave such lovely feedback. It’s great to hear you were happy with both the service and the quality of your jewellery.
Kind regards,
Chaya
The Fine Jewellery Company
Prompt delivery beautiful earring so…
Prompt delivery beautiful earring so very pleased with them would certainly order from you again in future
6. elokuuta 2026
Vastaus yritykseltä The Fine Jewellery Company
Thanks so much for taking the time to leave another lovely review, Wayne. We’re really pleased to hear you’re so happy with your earrings, and it’s especially lovely to hear you’d order from us again in the future.
We really appreciate your support.
Kind regards,
Chaya
The Fine Jewellery Company
Amazing service and so much choice
Such a lovely white gold necklace with a Peridot stone looks so beautiful. Delivery was amazing I ordered Thursday night it was delivered Friday quicker than going to the shops. Highley recommended company
31. heinäkuuta 2026
Vastaus yritykseltä The Fine Jewellery Company
Hi Linda,
Thank you so much for your lovely review. We're delighted to hear you love your necklace and that you were so pleased with the speedy delivery.
We really appreciate your recommendation.
Kind regards,
Chaya
The Fine Jewellery Company
The earrings were as described lovely
The earrings were as described . Well packaged . Look really good on .
Quality excellent . Delivered promptly
So am pleased .
7. elokuuta 2026
Vastaus yritykseltä The Fine Jewellery Company
Hi Annie,
Thank you for taking the time to leave a review. It's lovely to hear you're pleased with your earrings and found them to be exactly as described.
We hope you enjoy wearing them.
Kind regards,
Chaya
The Fine Jewellery Company
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.