Gurugo Arvostelua 124

Complete scammers, please don’t purchase any course from them, they will lie to you with a $1 offer, but then charge you a big amount of money you don’t agree with, with the excuse of having that hidden in their terms and conditions. They are scammers, their false advertising is completely illegal. Their strategy is to steal from people and then try to justify it and offer a bunch of courses, but they are not willing to give any refund for the money charged.

It's a dishonest company, it's similar to a scam; they offer courses for $1, but they force you into a $69 monthly subscription.

They hide in their terms of use that they will charge you 60 dollars after 3 days of the initial purchase for something that you didn't even show any interest in at the beginning

I liked all the Sophia's advice and help and their website has some very interesting programs (for training glutes, core, back, activation of kundalini, etc)

The courses are several and diverse which is great. A voting function on the site of what content to upload more would be a great idea for all the clients. For example ( i would like more ballet classes for advanced).Moreover, I got immediat costumer support care when i had concerns about my subscription. The support team is so nicely spoked, they understoond my case and try to come up with the best solution possible, so that its a win-win for the clients and their company.

scam! They advertise a course for $1—literally just one lesson—which I bought, but then it turned out they charged me extra! And they won’t issue a refund, claiming that I supposedly agreed to it myself! Where else can I file a complaint to get this site shut down for scamming people?

I’ve really enjoyed my experience with this program so far! The structure, guidance, and workouts are all very well designed, and I’ve felt more motivated and energized with each session. The process is clear, organized, and truly helps you stay consistent.
I would especially like to mention Sofia, who has been incredibly helpful throughout my journey — always kind, attentive, and very supportive. Her messages and detailed explanations make the experience even smoother and more personal.
I sincerely appreciate the effort the entire team puts into helping participants progress. I know that sharing and processing feedback involves several stages of moderation, so thank you for taking the time to go through it. 🩵
Overall, I’m very satisfied and grateful for this positive and motivating experience!

Absolute SCAM!!
Bought a $1 course, and have been charged 69 dollars, did not sign up, apparently agreed to this when I paid the $1, bank won’t do anything!! I am telling you if I knew that I was signing up to a subscription I definitely would not have, despite them saying it’s clearly written it definitely IS NOT!!
I have written email after email and get the same message, I signed up and if I want my money back I need to complete the course with proof that I didn’t make progress… absolute BS, I’m not completing a course that I didn’t sign up for.
And don’t get me started on the cancellation period… which doesn’t exist, even though they say it’s three days, you have to jump through hoops and meet all of the ridiculous criteria! AVOID THIS COMPANY AT ALL COSTS!!

Should be zero stars! I never agreed to a subscription, I brought a 99p course and now they keep trying to charge my Apple Pay $69 dollars and with no way to cancel this illegal subscription on their website

I wish that I would have come here first! I fiend even get the$1 class because it wouldn't let me move forward unless I purchased additional classes. Today they attempted to charge my card $69. I keep all my cards locked for this very reason. I blocked them from being able to ever charge my card again.

SCAM!! I bought a promo course for 1$ and then they charged me 69$ for a next course i didn't want, BEFORE i even created and account on their platform!!

Can I give negative stars? What a terrible scam company with terrible business practices this is. Charges you for things you didnt agree to, has a 'full refund for any reason no questions asked' policy but will never give you a refund. Complete lies, completely amoral, a horrible company that should not be allowed to operate. Their courses suck too but thats not the worst of it.

SCAM ALERT!
I have bought I program for 1 euro, that I couldn't access, and they never responded me when I've asked them how. And 3 days later they have charged my card for 69 dollars!
apsolute scam, never buy anything from them

Scammers, they will charge you more and make automated payments, sell what you didn’t want to buy and will not be willing to return the funds.

Big scammer! I wonder how the business is still there scamming people after all those complaints online. I was charged $102.2 after they obtained my bank details. The help chat was just AI and it refused to refund. I had to block my bank card to avoid future charges. BE CAREFUL.

The response from Sofia was fast, friendly and she offered a nice solution. Wish that communication with your company would always be that fast and efficient. Thank you Sofia!

I want to warn others about this company.
I purchased a course advertised for $1 on instagram, and I also added an extra option for $9, believing these would be the only charges. That was clearly the impression given during the purchase process.

After paying, I suddenly received access to a platform that did not contain the course I ordered, but instead a large collection of unrelated and strange materials that I had never asked for.

Then, three days later, I was unexpectedly charged €59.77 for a subscription called “Key Account Plus”, which I never knowingly signed up for!

The company appears on Trustpilot as gurugo.online, but the charge on my card was processed by gurugo.app (Gurugo.App-Cheyenne).

Inside the account there is no clear option to cancel the subscription or delete the account, and the support page does not work. In practice, there is no straightforward way to stop the subscription from within the platform.

This business model feels extremely misleading. What looks like a cheap course quickly turns into an expensive recurring subscription that is very difficult to cancel.

I strongly advise everyone not to buy anything from this company!!!

The attention was excellent, at first I thought that my issue couldn't be solved, but Sophia helped a lot, so everything went smooth. Thanks for everything

UPDATE: I filed a fraud dispute with my credit card company, and filed a fraud complaint with stripe, this company’s payment processor. 5 days later I received an email from Gurugo stating that they will be refunding my money and won’t charge me again. I highly recommend anyone who has been scammed by this company take the same steps. It doesn’t take very long, and it will resolve your issue.

I’d give them zero starts if I could. I bought a program for $1. I was unable to access the program because their website had pop ups that wouldn’t disappear and I couldn’t complete registration. It’s now three days later, and they charged me $69.99. Haven’t heard back from customer service about a refund. I have had to lock my card, and will likely have to cancel that card to avoid future charges. It seems as if this company is a total scam. I tried calling their phone number, and I just get a busy signal. Total scam company! Hoping they do the right thing and actually respond to my emails. If not, I’ll try filing a dispute with my bank and with stripe. Total scam company. Do not give them your credit card information!!!!

Really wish I had seen all the other reviews on this site before I tried to buy a program from them. Seems they have responded to a few claiming that they only charge people with explicit consent. That’s a lie. I literally have not even been able to get into their website to access the cheap program that I purchased, and they charged me again!! These people are liars and thieves.

I thought I saw and advertisement for a one time payment platform access...but the next month they charged me and it was a lot of money for me, more than 10% of my monthly income...and I didn't planned on that....so I ask for a refund as I was not that interested in the platform at the end.... but they have a no refund policy...so the money I never saw it back...and the solution was giving me a lifetime access to the platform...sorry, but that just sounds like you're trying to rip off people...how many users actually use this platform? cause I just got a bad experience and it gives me even less expectation on wanting to use it...