Grooniwellness Arvostelua 

My sheets to a while to arrive but it was totally worth it… I’m sleeping like a baby, very gratefull

I just received my pemf may and it’s been great… me and my wife used it yesterday and was incredibly relaxing

We ordered a grounding sheet. Of course they used some rinky-dink courier with terrible service so the delivery was a gong show. The grounding tester sent with the sheet only tests the wall outlet and not the sheet. Low and behold they have a different version on their website for an additional $42.99 that has a hole on the top which allows you to test both the sheet and the wall outlet at the same time to ensure everything is working. Placed another order for this grounding tester and of course another ridiculous experience with a rinky-dink courier. Finally delivered today and Grooni sent the WRONG TESTER. They sent the same inferior model that comes with the sheet! Needless to say we will not be ordering from them again. Too much hassle and now we feel "duped" and doubt the quality of their products. I emailed a complaint to the company and heard back from a customer service person who requested photos of the item we wanted but didn't receive as well as photos of the item we received, plus the packaging. How can I provide photos of something I did not receive? I told her to look at her own website and review my order in their system - should be pretty easy to determine what went wrong when the only offer 1 testing device sold separately from the version that is sent with the bed sheet. No secondary response as of yet

First of all the product itself is amazing and has helped me so much while ive been recovering from severe ulcerative colitis and being hospitalized and almost dying from Cdiff. It has helped me reduce inflammation in my gut and even all my dogs lay on it with me. I think it relaxes them as well. The customer service is also amazing. I rescue dogs and sometimes they destroy things. They happened to chew the remote and the company sent me a replacement right away free of charge! They were super responsive and accommodating . I highly recommend this product , but mostly this company!

I ordered for the first time, everything went excellent. The product changed my life!

Great customer service, they changed my sheets and they are wonderful, great product and Im sleeping better according to my tracking app

Ordered the mattress cover on July 7th. My credit card was charged on July 14th. On July 24th, I emailed them to ask where my order was. Received this response:

Hi John,

Thank you for reaching out and for your patience.

I sincerely apologize for the delay in shipping your order #25082, placed on July 7th, 2025. Due to a temporary stock issue, your order has been placed in the shipping queue, which has unfortunately caused this delay.

I understand the importance of receiving your order promptly, and I truly regret any inconvenience this may have caused. I will follow up with our fulfillment team and get back to you soon with the tracking information.

I appreciate your understanding.

Have a nice day!

Best Regards,

Regina Gate R / Customer Support Team.
30 N Gould St, Sheridan, WY

On August 4th, I called my credit card company to dispute the charge because they had our money, but we had no product. Yesterday the product arrived by Amazon???. I am assuming from the other reviews here, they got the dispute from the bank and shipped the product. The package arrived with the package cut open and handed to my husband by an Amazon delivery driver. If I had known, I would have refused it. I am going to return it "Refused". I called (630) 478-9494 and got a option to leave a voice mail. Nothing indicating this was an actual business. Something is not right in Denmark.

I ordered a mat from grooni online around 3 days ago and I haven't received any notice of shipping.
I decided to check the reviews online, and the internet is flooded with people commenting about their frustrating experience with Grooni.
Based on the reviews online I decided to cancel the order and request a refund.
The process of cancellation and refund was very quick, that's positive from them. Despite the amount of negative comments about Grooni online.

After nearly 4 weeks, still hadn't shipped product, with zero update. So I finally threatened to chargeback. The very next day, they shipped the product. Absolute shenanigans, stay away.

Our son ordered this for his bedridden mother. He had heard it could help with bedsores. It’s a very hard pad. According to gooni, by email, the pad can be either placed under some softening ?? material or be lied upon directly. We tried for her to lay directly on the pad and that CAUSED MORE bedsores. Grooming advised using a softening cover which then defeats the infrared part.
They won’t take it back.
Complete scam on people desperately seeking relief.

I placed a $699.99 order on May 15 and while the website promises orders to be delivered within 3-5 business days, that has not occurred, nor have I heard a single word from the company since that time. I am not able to raise them via email, chat or to get a return phone call.

Truly a scam purchased the grounding mat took over 3 weeks and their shipping address is in the city of Mableton GA. Product didn't last a week tried to return it they wanted to charge a 5.85 handling fee that you can't pay online then you email them it take a week of back a forth communication for then to tell you they can't honor a return of exchange waste of money please go with another company.

COMPLETE DISAPPOINTMENT IN GROONI EARTHING SHOES! THEY CAME APART AT THE SOLES AND GROONI DECIDED THEY FELL APART IN LESS THAN 10 MONTHS DUE TO USAGE, they denied my request for replacement shoes by stating,"After carefully reviewing the details, we see that your purchase was made in June 2024. Based on the condition described and the time that has passed, it appears that the issue may be due to regular usage rather than a manufacturing defect." WHAT? Using a pair of shoes for less than 10 months, with regular usage can be expected to separate at the seams in 9.5 ish months? This is a manufacturing defect that should have been covered by their warranty. Terrible rip off

Quick to respond but so far nothing but lies. Wish I would have read these reviews first. Made an order and a month later I have not even received a tracking number. Was originally told 6 to 9 days to my door.
DO NOT BUY FROM THESE SCAMMERS!

This company replies quickly when contacted but does NOTHING!!! It is a SCAM- I wish I had seen the reviews before proceeding with a purchase!

I was lied to TWICE! I was told via email "we confirmed your product was shipped and on the way" TWICE! After 3 weeks, I received a tracking number. It's sitting in China and hasn't even been labeled for shipping yet! Pretty sure this is a scam. They take a week to respond and just lie again to buy time. They claim 3-5 day shipping. I'm told it will be another month now. That makes 7.5 weeks.... if it even shows up.

Over a month on and goods not delivered but Grooni won't give a refund as they claim delivery is underway. FedEx stopped responding to me which makes me think the whole thing is a fraud.

I made an order just under £300 on 9 Sept 2024 (order no. 16327), nothing received, I enquired 4 times so far, one each week, they kept saying it would come, of course nothing happened, it is 15 Oct 2024 today. It is very likely that this company is fake, so avoid this company.