Greene King Arvostelua 

I am tourist and Even SOHO is full of tourists THEY SUPPOSE you know how the system works. They expect you to scan for the menú.. with 0 (cero) help. They should advice tourists.

Ate and had drinks at The Westgate Bath today. Staff customer service second to none. Friendly and approachable and always made sure we had everything we needed. Food arrived promptly (as did drinks) and staff checked back to make sure everything was ok. Pub was clean as was toilets. Menu had changed for kids but my daughter preferred the chicken tenders to the nuggets previously on offer. Food was 10/10. Will definitely be returning soon.

Freshfield formby. Great pub. Fab staff.

You're pub in Enfield wash woolpack has just been scammed. The karaoke has no song lists and every song has been sung by the karaoke group thats been paid

We visit regularly and love coming here because it's great service, warm welcome every time. Very efficient service, reasonable too. We were served by Andrea, lovely lady but they all are lovely members of staff.

Hungry horse, waterfront. Food overcooked and poor quality

Staff in hotel and restaurant were always working hard and pleasant. Food service was quite quick with a rapid turnover. Reception staff likewise chatty and welcoming.
The downside was the accommodation. We stay frequently at the hotel for convenience to family but it is in dire need of a refurbishment. Bedding and towels are always clean but there was no extractor in the bathroom, the lock on the bathroom door was broken, the TV constantly pixelates. There was no decaf coffee left in the room. The coffee machine at breakfast was not working. The soap dish was positioned too low down on the wall to be able to put anything on the shelf there. Chairs in the dining room are heavily stained and corridors need a coat of paint.
The pub was The Royal Oak at Bromborough.

Visited the Union Arms in Yarm after watching a local rugby game. Wanting to "pace myself" I thought I'd buy two half pints for myself and partner. Gave the barman a tenner and got £4.40 change. That's a bit pricey says I! So I asked the barman how much a pint of Carling was. £4.70 he said. "Really? You've just charged me £5.60 for two halves" I say. So he checks his till and tells me, "Yes that's right, £2.80 per half"! So it's 90p extra! What a rip off! That's nearly as bad as your cola pricing! Next time it'll a pint and a glass of water to decant into!

Honestly went to the margate green king wheatsheaf with my husband had a voucher for birthday wine which is why I went We pop into cricketers in rainham sometimes which is always ok
Well we ordered starters just began eating them when mains came out
My veg lasagne was awful microwaved to death burnt like rubber never seen anything like it
The manager came and asked the usual is everything ok ?
I said no I can’t eat that it’s burnt and like rubber really hard to cut , maybe you can change for something else ? no she just said that’s how it comes out and pointless doing another one
Her attitude was so unprofessional maybe a course in customer care may help
I felt sorry for the little waitress who was apologetic

The CockInn Rochford is a fabulous pub & all Staff, especially Liz & Sue are really lovely. We regularly attend Steve's Quiz night in aid of Macmillan & it is a lot of fun & we learn some interesting facts although, with reference to our name, Haven't A Clue, we don't usually do too well!
We won an Easter Hamper this week, so have been very lucky.

Only given 1 as it wont let me put 0. Worst company ever. Awful to work for and be a customer. Cant get my legally mandated uninterrupted break as we now have to work on our own and you go for your break and have to come immediately back to microwave the food. Never seen such a poorly ran company ever. Last time I closed the kitchen cos of being understaffed joe Golding and the fat toad from Cheshire oaks threatened my job

Absolutely love the nab inn in hucknall Nottinghamshire. Jasmine one off the staff is great Great service and friendly always will to help

We were visiting Newmarket this evening and had our little dog with us so looking for a dog friendly place and stumbled across The Bull Pub, on the High Street.

Initially we sat outside in the beer garden but it was getting chilly so we asked the bar staff Charlotte if it would be ok to bring our little dog inside and she said that would be no problem whatsoever, she explained her menus and recommended the Tuesday deal of any burgers for the price of one and she took our order and directed us to a table.
In a short while our burgers arrived with all the trimmings and we were very pleasantly surprised with the quality and taste, piping hot and served with a smile. Jamie the manager could not of done more for us, and Charlotte ensured our dog had adequate water so everyone's needs were catered for, Ryan was our chef and the burgers were excellent and order came exactly as we requested one well done with crispy bacon, fries and extra portion of onion rings. The other with sweet potato fries was excellent too! Would not hesitate to recommend and look forward to returning again soon. Price was also very good value for money thanks all

The staff in the green post are very attentive and try too cater for everyone the food is great very impressed keep up the good work...the new chef Aaron has a great attention to detail

My husband and I went to The Malt Shovel in Baildon for lunch.
We both chose turkey, which was moist and cooked to perfection, we also both got a side order of pigs in blankets.
The food was amazing and at £9.00 a head its fantastic value.
The pub has recently got a new manager, who has breathed fresh air i to the building.
Its warm and welcoming. Friendly and smiling bar staff, the whole place was buzzing, a far cry from what it used to be
It can only go up, which it will, with the current manager and staff.
10/10 from us

So disappointed today. Went to the Horse and Groom at Moor Green yesterday. Had our meals like normal only to be told I can't use my Blue light card today because its Easter weekend. It's not the pubs fault so hence why I'm putting it on here. The thing is there was no warning nothing on your website saying it was withdrawn and I wasn't the only person there expecting to be able to use it.

What a disappointment
Went for our wedding anniversary
The carvery was atrocious
Meat was ok
Roast potatoes very dry same as parsnips
Cauli cheese were was the cheese the sticky stuffing tasted like un cooked stuffing very disappointed

We went as a family of 8 to the Oystercatcher in Penarth yesterday.
We ordered on the app.
The food was fine except the apple crumble, which you needed a magnifying glass to find.
On getting home I looked at the receipt and found that we had not had the kids eat for £1 offer or even the kids meal deal. I queried this with Green King and was told that you dont get these if you order on the app.
We have gone here for many family celebrations, but think this will be the last time as they are conning people with the offers they advertised and don't give.
It is people with children who are more likely to use the app rather than taking children to the till and they are the ones who are penalised.

Harvey West Swindon, friendly staff, great food and enjoyable atmosphere. Thank you, we will be back soon

Atrocious customer service, from Head Office down to your local.

My local GK pub - the Station in Uckfield is the worst run pub I have ever been to, just in the last month I've had money incorrectly taken from my card and not refunded, both the ladies and gents toilets have been out of action for a week.

Furthermore, one of the draughts has only sporadically been on and on a couple of occasions multiple lines have been down. The kitchen is rarely open, but the food is terrible so that is probably a positive.

The pub used to a part of the local Pub Watch, which at least made it mostly safe from worst patrons, but the current manager couldn't be bothered renewing it and now all of the worst locals have found it and are openly dealing in the pub - despite this being pointed out on camera to the pub manager. No wonder all the great, attentive staff have left - it starts at the top.

It's not a fun experience; it takes ages to get served even when the pub is empty and recently it just doesn't feel safe anymore. The Police attend more frequently but aside from being a huge red flag to patrons, it has changed nothing - the dealers move briefly to the car park, then return.

I've sent a complaint to Guest Services about the refund, as requested by the bored and uninterested pub manager who watches the mayhem unfold in his pub like a smiling, moronic cabbage after a lobotomy.

Needless to say, a month later, I have had no refund and no reply from anyone.

Easily the worst pub chain in the UK. Avoid.