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Green Feathers Arvostelua 

2 151
•
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Initial contact was with Josie who was very helpful arranging return and repair of my bird box camera after cables were chewed by nesting mice. Repair was carried out quickly and return was organised... Näytä lisää

Saanut 5/5 tähteä

Ordered the Wi-fi solar camera and it arrived quickly. Had a few questions about the equipment and the team got back to me quickly with answers. Am currently charging everything before assembly. The s... Näytä lisää

Saanut 5/5 tähteä

I was bought a hedgehog camera as a present. Despite what I though was careful installation a fox got to the cable the first time it was used, chewing it through beyond anything I could repair. I con... Näytä lisää

Saanut 5/5 tähteä

After much research, I was very pleased with the information and guidance of the Green Feathers web pages for Bird Box cameras and boxes. I have since purchased a box with camera, set it up, installed... Näytä lisää


Yrityksen tiedot

  1. Kamerakauppa

Tietoja yrityksestä Green Feathers

Yrityksen kirjoittama

GreenFeathers GIF

Discover the wonders of nature in your own backyard with Green Feathers, the UK's leader in Bird Box Camera Technology. With 15 years of experience, our bird box cameras have soared as top-sellers, captivating nature enthusiasts nationwide.

Based in Bristol, our passionate team has nurtured these cameras to new heights. Experience your garden's feathered wildlife from the comfort of your living room with our cameras mounted in bird nesting boxes. A perfect gift for Christmas and Father's Day.

Our technology evolves as well. Monitor nesting birds in HD from your phone or tablet, even when away from home.

Customer experience is vital to us. We offer fast and convenient delivery, backed by a 3-year guarantee on everything. In case of any issues, our quibble-free returns policy ensures your satisfaction.

Don't worry about technology hiccups; we provide free online email support to get your camera running smoothly.

Join our community of wildlife enthusiasts and step into a realm of natural wonder with Green Feathers' Bird Box Camera Technology. Rediscover the magic of nature in your own garden.

Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 78 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(2 151)

399 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

The set up instructions are very unclear

The set up instructions are very unclear

17. elokuuta 2026
Green Feathers-logo

Vastaus yritykseltä Green Feathers

Hello,

Thanks for taking the time to leave us some feedback. I'm sorry to hear that you weren't able to find the information for your solar camera bundle!

Please be assured we have several videos and many guides for your kit - Apologies if these were hard to find. If you can't see the information you need on our help pages, please get in contact with our support team at: https://gethelp.green-feathers.co.uk/en-US We are always happy to help.

Kind regards,
Dexter
The Green Feathers Team

Saanut 1/5 tähteä

Swift Box

Unfortunately the swift box I received was not of the high standard that I expected from Green Feathers having previously bought a bird box camera from them. There were cracks in the wood, and a bend which meant there was a gap. I expect it was a fluke and customer services were extremely helpful, initiating a swift (haha) refund - within an hour of me getting in touch. Unfortunately, it is not possible to still use the box so we will be donating the wood to a local cause.

12. elokuuta 2026
Green Feathers-logo

Vastaus yritykseltä Green Feathers

Hi Tessa,

Thank you for taking the time to give us some feedback on your recent order. I am very sorry to hear that the birdbox you received wasn't up to our high standards.

I can see that we provided you with a refund on the same day you contacted us, and allowed you to keep the swift box also. If you do choose to use it then I'm sure the birds will still grateful for a home.

Please don't hesitate to get back in contact if we can help with anything else. Our support team are always happy to help in anyway they can.

Kind regards,
Dexter
The Green Feathers Team

Saanut 5/5 tähteä

Cant use my cameraCamera arrived on time

Camera arrived on time. I already had the app icseepro so I tried to add the new camera and it asked for the device password. I cannot find this anywhere. Poor instructions.
After a poor review and having contact with a real person my problem is resolved. People are always going to be better and faster than a bot.
Many thanks

7. elokuuta 2026
Green Feathers-logo

Vastaus yritykseltä Green Feathers

Hi David,

Thanks for taking the time to give us some feedback here. I am very sorry to hear about the problems you are having with your camera.

The camera shouldn't have any default password set so this should be blank. You can find all of the relevant guides for this camera in the link below:
https://gethelp.green-feathers.co.uk/en-US/articles/1st-and-2nd-gen-wired-ip-camera-(ncip2-ncip9-ncipevo)-79494

If you are still having trouble please don't hesitate to raise a ticket with our support team. We are always happy to help:
https://gethelp.green-feathers.co.uk/en-US/contact

Kind regards,
Dexter
The Green Feathers Team

Saanut 5/5 tähteä

Amazing Wildlife Camera Systems

Green feathers are absolutely brilliant. I have two cameras, one on the hedgehogs in the garden and the other inside a swift nest.

The cameras have proved so vital for me. After setting up a local swift conservation group, the swift camera has been fantastic. The support team are great and helped me get the camera streaming live on YouTube which was a huge bonus to my project.

Green Feathers cameras are not just fun for us but a vital tool to promote swift conservation. Thank you Green Feathers for the fantastic products and brilliant tech support.

I have plans for additional Swift boxes and plan on wiring them up with more of these cameras in the future.

31. toukokuuta 2026
Saanut 5/5 tähteä

Great Customer Service

Had an issue initially setting up my trail cam and the customer service was fast and top quality. Enough that I immediately purchased again from them.

4. elokuuta 2026
Saanut 1/5 tähteä

Absolutely shocking

Absolutely shocking. We have been trying to stream out breeding owls onto you tube for over a year. No one could help. Today a friend found that this white screen is a problem on YOUR app. So we can't get the onvif to work. Our owls have 3 eggs. If we don't get the footage of them hatching it will be a great disappointment. I cannot believe all the work we have tried and it's been your issue all along.

5. elokuuta 2026
Oma-aloitteinen arvostelu
Green Feathers-logo

Vastaus yritykseltä Green Feathers

Hi Jacki,

Thanks for taking the time to leave to a review. I am very sorry to hear about the problems you are having with setting up your live stream.

The ONVIF section for android phones is currently not functioning although this will be fixed in a big app update that we have scheduled for the end of summer.

In the meantime, as a temporary fix you can simply log into your Green Feathers account from an iOS phone/tablet and turn ONVIF on this way. If no one you know has an iOS device, we are also happy to log into your account and turn this on from our end. You would need to raise a ticket to arrange this as it will involve us taking your account details.

Please let us know and we can get this set up for you.

Kind regards,
Dexter
The Green Feathers Team

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