www.ghdsrepairs.co.uk Arvostelua 

94
TrustScore 5/5 tähteä

4,9

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I sent my Ghd max off for repairs because of a sudden red light coming on … I paid the postage to them but the price I paid to them repairing them and returning was £39.99. Absolutely brilliant servi... Näytä lisää

Saanut 5/5 tähteä

I recently had my straighteners repaired and was very scared to sent them off however I could not recommend this company more, they were speedy, professional and the straighteners have come back in ex... Näytä lisää

Saanut 5/5 tähteä

I can't live without my GHD straighteners, so when they broke it was reasurring to find a company that fixed them quickly & at a reasonable price. I sent my straighteners via Royal Mail & they came ba... Näytä lisää

Saanut 5/5 tähteä

Gutted when my trusty ghd straighteners started playing up. Replacement expensive, so sent them off for repair to fixmyghd. A little apprehensive, but shouldn't have been, excellent service I would h... Näytä lisää

Yrityksen tiedot


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

94 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(94)

8 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fantastic

Sent my limited edition ghds off for repair on Wednesday and I got them back today in perfect working order.

I could not fault the service - over the moon considering I was about to fork out for a new pair!

4. toukokuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fabulous Repair Service

Do not hesitate to send your Ghds for repair to this company, posted mine Monday and had them back by Thursday with details enclosed of the parts that had been repaired and a PAT test certification. As most people would be, I was dubious about posting them anywhere for repair, but found this company and took a chance, I wouldn’t hesitate to send again should the need arise.

29. tammikuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Wow, fab service

Wow, this is a brilliant service... Sent my GHDs away on the Monday morning and have received them back in full working order on Wednesday morning. Well packaged and with a lovely new heat mat included. I would recommend this service to all and will be using again if the need arises.

19. heinäkuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Second to none GHD repair service...

Copy of the email I have recently sent:

I just wanted to let you know that my straighteners arrived safe sound and in perfect working order. It seems that you received them, fixed them and returned them all on the same day - a truly remarkable service that you rarely find nowadays.

I shan't hesitate to send my faulty spare pair to you, in the hope that you can work your magic on those too.

Thank you from a very impressed customer.

23. kesäkuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent service

Excellent service. My ghd's were sent off wednesday and back by saturday in full working order and with complimentary storage sleeve. When they stopped working, i thought i was going to have to bin them so i saved myself a lot of money. I would highly recommend this company

13. helmikuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Easy booking and quick turnaround!

Just wanted to say a big thank you for an easy, efficient booking service and most importantly for me, a super quick turnaround (posted Monday back by Wednesday!) Thank you from a very happy customer 😆

10. marraskuuta 2016
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent service - did exactly what they promised!

I can't believe how quick,efficient and simple this service is! I was mortified when my beloved GHDs stopped working and quickly set about finding out how to get them fixed. I came across this company and at first was sceptical but thought for £24.50 I'll give it a go. I sent them off by registered post on Thursday and I couldn't believe it when they arrived in the post this morning.. Saturday!! All fixed and ready to use.

I would recommend this service to anyone with broken GHDs - thank you so much to the company and the engineers behind the scenes doing all the work.

2. huhtikuuta 2016
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great website and service

My wife's GHD had gone. Using this website I diagnosed the problem and ordered the replacement lead which came with the new, improved internal connector. I hadn't seen this anywhere else. A bit of careful work and she's happy once more.

15. lokakuuta 2015
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Straiteners came back worse and dangerous!

I sent off my GHDS as they had a loose connection and kept switching off and on while I was using them. When I received them back and started using them were making a "fizzing" sound and gave me an electric shock! Very unhappy, the GHDs came back in a worse and dangerous condition!! So now I have no GHDs and paid £25 for an electric shock! Thanks!

28. marraskuuta 2013
Oma-aloitteinen arvostelu
www.ghdsrepairs.co.uk-logo

Vastaus yritykseltä www.ghdsrepairs.co.uk

Dear Nic,

Firstly I am sorry that you are unhappy however I believe the review to be unfair for a few reasons.

All ghd's taken in for repair are fully inspected, faults repaired and then put through a stringent PAT test to ensure that they are safe for use. You will have received a PAT (portable appliance testing) certification form to confirm this with your ghd's and a thorough outline of faulty parts and also the other parts that were tested.

The cable on your model was faulty and also a component on the circuit board which typically fails in conjunction with this. These were both replaced and they tested and worked fine and no other parts showed up as faulty. They were then put through a PAT test which they passed.

It now sounds as though there has been an issue with the connection point inside where the cable fits to. Again, this is a common issue on your particular model but at the time of inspection and repair your connection point was working as it should with no signs of damage. These particular parts can be temperamental and can work and test fine but soon fail for no given reason apart from design faults. This is one of the very reasons why we cover our repairs with a 6 month warranty to firstly back up the repairs and also cover for any such faults arising so soon after a repair is carried out. The unit is contained where the cable and connection enter and connect so an electric shock should not have been produced as nothing is exposed.

We haven't once had any contact back regarding the repair apart from this review. All repairs are covered by the warranty so they would have again been inspected and repaired for free and your postage back to us covered. How could we go about rectifying the fault if we weren't even aware of it?

May I ask that you get in touch with us and we will happily rectify the situation at no charge and refund your original repair fee as a gesture of goodwill. We followed all the same steps we do with other repairs (feedback of which confirms we take our repairs very seriously in terms of quality and safety) and then ran them through our PAT platform to ensure they were fit for use and passed.

Again, I am sorry for your experience but please at least allow us to rectify the repair and know that, as with every repair we receive, they went through a through inspection and test before and after however in this instance your set developed a further fault so soon after repairing them.

Saanut 5/5 tähteä

First class service, can't believe I haven't used th sooner

Why has no one told me about these guys? I love my GHDs and have had the same pair for 9 years. So when they broke I thought that was it, but after a quick google search I discovered these guys. The website didn't look very professional and seemed automated by robots so I was VERY sceptical about sending my beloved GHDs to them. But then I thought what have I got to lose? Turns out it was the right decision as three days after I sent them they arrived back, fully restored and in working order. I couldn't believe I was about to go out and buy a new pair! Highly recommend this company!

25. marraskuuta 2013
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fast Efficent Service

My GHD's suddenly died, and I thought that was the end of our perfect relationship. However they were resuscitated by your marvellous company. Sent and repaired within a couple of days. I would recommend you to all my friends.

23. marraskuuta 2013
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

QUALITY SERVICE

posted a broken pair of GHDs on Saturday morning,, received them back, fixed on Wednesday .. Paid for the repair after they was fixed... Saved me having to buy a new pair...service like this doesn't come any better!!!

21. marraskuuta 2013
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Top rapid service.

Fastest turnaround in any Internet service never mind the fact they're performing a repair. The product was returned working perfectly. Saved me having to buy the missus a new pair after i sent them tumbling to their demise. Really good and would recommend to anyone who needs a repair.

19. marraskuuta 2013
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

First class service would definitely recommend.

I thought I was going to have to ask for a new set of GHD's this Christmas as the cable on mine was faulty and the light kept going on and off. I searched google for GHD repairs and was pleasantly surprised at how little this company charged compared to buying a new set. They were returned to me the next day, postage was also included in the price. I was a little sceptical at first that they might not be returned so quick but they were true to their word and my GHD's are working perfectly again. I wanted to write this review to spread the word and save you all a fortune buying a new set.

19. marraskuuta 2013
Oma-aloitteinen arvostelu

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