Ik heb op 5 april 2026 betaald. Tot op heden heb ik alleen een factuur ontvangen — geen creditcard, geen werkende activatie. Het verificatieproces is een nachtmerrie: ik heb meer dan 15 poginge... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Nach Aufgabe meiner Bestellung Getsby Virtual Black Card erhielt ich eine Mail mit den Zahlungsdaten. Ich habe die Zahlung sofort per Online-Banküberweisung durchgeführt, und der Betrag wurde er... Näytä lisää
Awful, stay away!!! Will not recognise Irish phone number to get card. Bought card for €50 to get my child school shoes. Cannot log in. Disgusting!! Very annoyed. Sent email through contact us, so don... Näytä lisää
Yritys on vastannut
Verification process could use some updating. Right now it says it requires a webcam. Being able to also upload pictures would be much better. I got around it by using my Smartphone as a webcam bu... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We help protect your privacy and shield your card details by creating Virtual Black Cards. This way you do not need your regular debit or credit card for online purchases. Checkout securely by adding an extra layer of privacy to your real card information through unique card numbers for every purchase. You no longer have to worry about unwanted charges, data breaches and stolen credit card numbers. Besides online protecting, we also allow you to become carbon neutral within 2 years using our Virtual Green Card. A tree 🌳 is planted for every € 100 you spend.
Yhteystiedot
Newtonlaan 115, 3584 BH, Utrecht, Hollanti
- +31 318 700 658
- contact@getsby.com
- getsby.com
1,9
Välttävä
118 arvostelua
On vastannut 84 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
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BIG THANKS TO GETSBY
Faced a big issue with payment method to get acces to F1TV for 2023. Finally succeeded with the big help and swift assistance of Getsby team. It really was a big headache file, but Getsby made life a lot easier due to swift responses and accurate solutions. Keep up the good work !
15. helmikuuta 2023
Oma-aloitteinen arvostelu
Cards are inaccessible and procedure is awfully long.
The procdure on the green card is taking days to verify which wasn't mention before hand.
Tried activating my balc card but the site claims I have another phone number already insterted into the system.
So If you see this I really don't recommend going throught if you're considering. 1/5
12. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Getsby
*Statement*
We have asked Trustpilot to remove this review, as they are giving this fraudster the opportunity to share an insight of his parallel reality. Unfortunately, Trustpilot wants to remain "neutral" by keeping the review online, thus siding with the reviewer. We therefore feel obligated to share more context.
This customer committed forgery by signing up under false personal details. This came to light during the verification process, which is why it took longer for the compliance team to check the provided documents. In line with Directive (EU) 2017/1371 Article 3(2), we are prohibited to provide our services under false intents.
From our perspective this review is nothing else than an eye-for-an-eye, as he got caught in the act. However, we do not tolerate slander, injustice nor breaking the law.
- Getsby
Omslachtige handelingen die nergens toe leiden
Wat een omslachtige handelingen die je moet doen voordat je gebruik kan maken van die kaart. Verifiëren is heel omslachtig en alleen te doen met je mobiel als je geen camera hebt op je PC want je kunt niets zelf uploaden. 2 februari begonnen en nu op 4 februari is het nog niet geregeld omdat hun een onbeschermde kopie van een legitimatie/rijbewijs eisen.
3. helmikuuta 2023
Vastaus yritykseltä Getsby
Hoi,
bedankt voor je review en we helpen je graag.
Indien het met een mobiel niet lukt, dan kun je foto's/pdf's uploaden via deze link > https://getsbycard.dipocket.org/contact voor verificatie.
Mocht je er niet uitkomen, dan kun je contact met ons opnemen via support@getsby.com.
- Getsby
Top Service!!!
Na het kopen van een digitale creditcard, lukte het niet om er mee te betalen. Na een mailtje aan Getsby, werd er snel contact met mij opgenomen, en was het probleem snel verholpen.
Top service!!!
30. tammikuuta 2023
Oma-aloitteinen arvostelu
Good and working service!
Tried this service today with little hopes since i never heard of this before. I was sceptic and a bit suspicious because of all the details they asked. After submitting everything they needed i waited and after a little 30 mins of waiting my green card was activated. And i now have the asked amount on the card it self. Not sure why others had a bad experience with this service but my experience is so far very pleasant. Wil use more! Thanks GetsBy!
27. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Getsby
Hi Mitch,
thank you for your feedback, we surely appreciate it. 😊
- Getsby
Doesn't work
Doesn't work. I needed a online credit card to pay 5 euro's. Follewed all kinds of procedures, uploaded sensitive documents and finally I got nothing. Giving up. Glad I only lost $5 (+3$ fee !).
22. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Getsby
Hi,
thank you for your review.
If your documents were approved, you should have access to your card and balance.
Please contact us via support@getsby.com so we can assist you.
- Getsby
UPDATE - Issue has been resolved on Dec 25th
Make it easy !
Make it easy !!
Guys I need someone to help out please as for some reasons my password is “incorrect” even if I’m sure it’s the one. I’m nervous already about the next steps!
23. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Getsby
Hi WOF,
thank you for your feedback.
Can you please reach out to us via support@getsby.com so we can assist you accordingly?
- Getsby
Black-Card (eenmalig) besteld
Black-Card (eenmalig) besteld, zelf saldo opgegeven, precies het bedrag wat ik wilde bestellen incl de centen achter de komma, uiteindelijk alleen het bedrag VOOR de komma op de kaart, waardeloos dus.
Terug storten op rekening (transactiekosten al als verlies afgeschreven) - Door Getsby geannuleerd, account geblokkeerd.
Green-Card besteld (herbruikbaar) besteld met ruimer saldo, alle via mail bevestigd en betaald.
wil je je kaart claimen "deze kaart is gekoppeld aan een ander telefoonnummer"
Contact opgenomen via site geen reactie.
Al met al 115 euro kwijt, NIET AAN BEGINNEN
- Na Reactie: Account Black-Card weer gactiveerd, terugstorting verwerkt (maar nog niet ontvangen)
Green-Card Nog steeds niet claimbaar ivm "other telephone number" terwijl in bevestingsmail (nederlands) het juist staat vermeld...
Opnieuw "Contact" vezonden (en via email bevestigd)
- Update Uiteindelijk werkt het wel, opwaarderen helaas niet met ideal maar alleen met bank-overschrijving, eind conclusie: doet uiteindelijk wat je verwacht, maar niet gebruiksvriendelijk
12. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Getsby
Hoi Casper,
bedankt voor je review en we helpen je graag. Helaas hebben we geen email van je ontvangen, anders hadden we je uiteraard geholpen.
Het klopt inderdaad dat je geen centen kunt toevoegen bij het aanmaken van een virtual card. Je ziet dan de volgende melding (https://ibb.co/1THwsYG).
We hebben zojuist je bestaande account laten deblokkeren bij de uitgevende bank zodat je weer toegang hebt. Na inloggen via https://getsbycard.dipocket.org/login met je mobiele nummer en wachtwoord, kun je de nieuwe Virtual Green Card toevoegen via de “Kaart toevoegen” tab in het account. Daarna kun je gewoon gebruik maken van de Green Card om je aankoop te doen.
Verder kunnen we je geruststellen. Het bedrag van de Black Card staat binnen 3 werkdagen op de opgegeven bankrekening.
Mocht je verder nog vragen hebben, dan kun je ons bereiken via support@getsby.com.
- Getsby
Hoi Casper,
Bedankt voor je update. Zoals eerder beschreven, raden we je aan om in te loggen in je bestaande account via https://getsbycard.dipocket.org/login met je mobiele nummer en wachtwoord. Daarna kun je de nieuwe Virtual Green Card toevoegen via de “Kaart toevoegen” tab in het account (zie afbeelding: https://ibb.co/jRJ7m0V). Dit staat tevens benoemd in the activeringsmail die je hebt ontvangen (zie afbeelding: https://ibb.co/6sy3y7X)
Hopelijk ben je hiermee geholpen. 😊
- Getsby
Good service
had some issue with a virtual card but the support team was there to help
27. lokakuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Getsby
Hi Marco,
Thank you for your review. It seems that somehow your email about this issue did not reach us. Can you please send us an email via contact@getsby.com so we can resolve this for.
- Getsby
Should try it out if you need a virtual mastercard card
Hello. This website seemed sketchy at first but I still went for it, but after some clunky id showing and all of that, they give what they promise, they reply within an hour if you have a question about something, its just a well made website/company, thanks for being this helpful, I first bought a card here because I wanted to buy some sneakers on dhgate and it worked! They got shipped and are on their way, but then i added more money to buy again from dhgate and now i m having problems, but I m pretty sure it isn’t because to getsby.
13. lokakuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Getsby
Thank you, Joao for your positive review! 🙌 If there is anything we can do in regards to your issue at dhgate, just let us know.
- Getsby
I cannot access my money anymore :/
My card with more than 100 Dollars left apparently does not get automatically renewed. This means that I cannot access my money anymore. I would now have to manually apply for a renewal using an old-fashined form, pay money(!), and send in my ID. Instead, I asked them to just send the money back to my account that I originally used. But this is also not possible without manually filling out an old-fashined form and sending in my ID. Setting up my card didn't require any of this, so what would they even compare my ID to? All of this leaves me with the feeling that they want to intentionally complicate things so much that they can keep the money in the end.
5. lokakuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Getsby
Hi Tomas,
Thank you for your review. We are quite surprised by the rating as we've given you two proper options to get access to the funds or your expired gift card: 1. transfer funds to a new card, or 2. have the funds transferred back to your bank account.
The reason why an ID is requested, is because we wouldn't want someone else to falsely claim the balance on your behalf without you knowing it. Therefore, to process one or the other, we have to provide documentation to the issuing bank according to EU AML regulations.
Rest assured, we are happy to provide you the remaining balance, but it must be done accordingly. Thank you for your understanding.
- Getsby
Awful
I can't receive the SMS to activate the card. Tried 3 different numbers from the UK, Vietnam and Indonesia. None worked. Then tried to login. Says my saved password is incorrect! So I tried the password reset. Didn't get the password reset email. Avoid this service like you avoid cancer.
11. syyskuuta 2022
Oma-aloitteinen arvostelu
Awful
Awful, stay away!!! Will not recognise Irish phone number to get card. Bought card for €50 to get my child school shoes. Cannot log in. Disgusting!! Very annoyed. Sent email through contact us, so don't bother saying you didn't receive it. I have ot screenshot. Reporting you to Trading Standards and Financial Regulator. Shocking!!!!
7. elokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Getsby
Hi Irene,
We apologies for the inconvenience you've experienced using your card, and we want to help you get your child's shoes ordered as quickly as possible.
It's strange that your Irish number is not recognized as we are certain that this should work. Have you called customer support to solve your issue? If not, kindly call them at +442038072000. The team should be available to help you. Otherwise, could you please send your issue + screenshot to support@getsby.com?
- Getsby
virtual cards cannot be used
virtual cards cannot be used, do not offer a refund of the funds
20. kesäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Getsby
Hi Jelle,
We like to thank you for your review and are happy to help you of course. Upon review in our system, we could not find any messages that were sent to our support team by you, so we presume this is your primary way to reach out to us. Based on what we know now, we will try to assist you as best as we can.
Unfortunately, no attempted/failed/declined transactions are visible in your account to support your claim, which would've made solving your issue much easier. Therefore, we kindly ask you to reach out to our support team directly via support@getsby.com and provide them with more information (website url and screenshot of the error messages) to help you accordingly.
In case you wish to offload the funds straight away, please follow the next steps. Go to the "offload funds" tab in your card account. Enter the IBAN and BIC/SWIFT code of your bank account and press "confirm". After confirmation, it will take up to 2 business days for the funds to be back in your bank account.
We hope this helps 😊
- Getsby
Clunky to set up. Smooth afterwards
Verification process could use some updating. Right now it says it requires a webcam. Being able to also upload pictures would be much better. I got around it by using my Smartphone as a webcam but it wasn't ideal.
It's also a bit odd that it uses two different websites. One for your account and then a separate one for your virtual cards. Could probably be streamlined to only use one website and login.
Other than that I am using it to donate to Kickstarter, which works perfectly fine. Fees seem reasonable and after setting up a new card it's usually ready to go in less than half an hour.
14. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Getsby
Hi Surry,
thank you for your feedback! It's great to hear that you're using our cards to pledge on Kickstarter. Setting up the first card should indeed be within less than 30 minutes. Any subsequent card could can be ready to use in a few minutes.
We understand your comment on using two different portals. It has always been this way with our setup, but it's definitely on our roadmap to smoothen the experience. First thing that will be updated soon, is the verification process ;)
Tried to buy a virtual credit card via…
Tried to buy a virtual credit card via onlinebanking payment from my german bank. The money was directly taken from my bank account, however they want you to go trough an absolute st**id verification process which they don't tell you about beforehand.
The verification process requires you to have a webcam and send them your ID using THAT webcam.
I tried to contact them and tell them that i don't have a webcam and send them pictures from my phone instead, which they denied.
what a st*pid company dont buy virtual cc
23. maaliskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Getsby
Hi, thank you for your feedback. It seems you may not have read the T&C's and product description before approving that your personal information will comply with the ID check.
It's is strange that the compliance team requested you to use a webcam. Before starting the verification process, it clearly states that we recommend using your smartphone due to the quality of the images. Please reach out to us via contact@getbsy.com so we can get your verification approved.
- Getsby
Omslachtig
Het zal misschien aan mij liggen maar ik vind het een omslachtige manier om zaken te regelen. Eerst doe je de starttransactie (geld wordt direct afgeschreven) en daarna volgt er een heel menu wat je doorlopen moet met gezichtsscan, adresgegevens etc. Bij mij duurde het meer dan 12 uur voordat alles akkoord was. Vervolgens wil ik een betaling doen en geeft Getsby aan dat de adresgegevens niet kloppen. Ik heb mijn geld weer teruggeboekt, daarna wordt, zonder dat daar een melding van wordt gedaan je account geblokkeerd. Ik ben nog in afwachting van mijn geld, de 5 euro transactiekosten krijg je sowieso niet terug.
14. maaliskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Getsby
Hoi, bedankt voor het delen van je ervaringen. Onze excuses dat de verificatie zo lang heeft geduurd. Normaal zou dit namelijk ongeveer 15-20 minuten moeten duren. We zijn ons ervan bewust dat dit proces niet helemaal soepel verloopt. Er wordt momenteel hard gewerkt om een sneller verificatieproces te implementeren. Indien je gebruik wenst te blijven maken van je Virtual Card, dan raden we je aan om even contact met ons op te nemen via contact@getsby.com.
- Getsby
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