Best insurance company, gave me a cheap quote and customer service is 10/10 they always answer any queries and always have a quick response team. Don’t think I’d look anywhere else to be honest.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
A really great and helpful car insurance provider. You don’t realise until you have an accident how much you need a good insurance company to help you manage everything. Geoffrey Insurance were fantas... Näytä lisää
Yritys on vastannut
Had my car insured via Geoffrey for two years during which time I have not had cause to make a claim. Renewal date approached and no news from them re price so I called and they said "can't insure me... Näytä lisää
Yritys on vastannut
One of the best insurers I’ve been with. Communication has been great and everything has been no-nonsense and easy to navigate. I’ve decided to move on this year but only due to price comparisons. It... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Geoffrey Insurance Services (formerly Chaucer Direct) is an online motor insurance company, dedicated to providing car and pet insurance at competitive prices. We aim to provide drivers with the lowest insurance prices and the best service in the business.
Yrityksen kirjoittama
Yhteystiedot
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough, Yhdistynyt kuningaskunta
- social@geoffreyinsurance-bisl.co.uk
- geoffreyinsurance.com
4,2
Hyvä
18 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
simple cheap honest....however one does…
simple cheap honest....however one does not know how good an insurance policy is until one comes to claim.
29. huhtikuuta 2025
Vastaus yritykseltä Geoffrey Insurance
Hi Alexander,
Thank you for a fab and honest review!
Glad that you are happy with your price.
Vicky
Liked your web site,well laid out and…
Liked your web site,well laid out and easy to follow.i feel that your company is very friendly towards your customers
14. lokakuuta 2025
Great price and quick to insure my car…
Great price and quick to insure my car online
22. lokakuuta 2025
Vastaus yritykseltä Geoffrey Insurance
Hi Nicholsa,
Thank you for taking the time to leave us your review!
I am pleased to hear that you are happy with the speed of set up and your price.
Vicky
The team provided excellent support.
17. lokakuuta 2025
Vastaus yritykseltä Geoffrey Insurance
Hi Hassan,
Thank you for your 5 star review and feedback. We're glad to hear the team provided excellent support.
Leanne
Well customer service is worst ever
Well customer service is worst ever , after being a customer and renewal of my policy I found on a Sunday that have no insurance. Even though I had confirmation emails to confirm . The representative disregard this and said I would have to pay for their error. Her tone was totally unacceptable. Please avoid this company as really unprofessional and their customer run by the streets I think
25. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Geoffrey Insurance
Hi Clare,
Thank you for sharing your experience, and we're sorry to hear about the frustration you've faced. We'd like to look into this further and help resolve the issue. Please email your policy details to social@geoffreyinsurance-bisl.co.uk so we can get in touch and assist you.
Leanne
Easy process
Easy process. Good value. Nice to talk to a real person. also to receive paper documents. The person I spoke to was professional and easy to talk to very. patient
24. lokakuuta 2025
Vastaus yritykseltä Geoffrey Insurance
Hi John,
Thank you for the 5 star review and feedback. We're pleased you found the process easy and appreciated speaking with someone helpful and patient.
Leanne
Had a great time on the phone
Had a great time on the phone, sorry forgot the fellas name, but yeah walked me thru it all, wish I would have known about you ages ago, not sure if this makes any change, but I have 6years no claims, instead of 5.
15. lokakuuta 2025
Vastaus yritykseltä Geoffrey Insurance
Hi Steve,
It's great to hear our customer services team were able to assist you!
Kirsty
I've just bought an electric car…
I have bought an electric car which unfortunately the underwriters didn't provide cover for. Geoffrey cancelled my cover then reimbursed the money for the cover remaining on my insurance.
Thank you.
23. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Geoffrey Insurance
Hi Sarah,
Thank you for sharing your feedback. We’re really sorry to hear about your experience when trying to transfer your policy to your new electric vehicle. We completely understand your frustration — especially given the growing shift towards electric cars.
At the moment, our underwriting criteria mean that we’re unable to cover certain vehicle types, including some electric models, and we appreciate that this can be disappointing. The cancellation charge reflects the administrative costs associated with ending a policy early, but we understand it can feel unfair in situations like this.
Please send your policy details to me at social@geoffreyinsurance-bisl.co.uk so that I can look into this further for you.
Vicky
A really great and helpful car…
A really great and helpful car insurance provider. You don’t realise until you have an accident how much you need a good insurance company to help you manage everything. Geoffrey Insurance were fantastic from start to finish. Helpful, informative and made sure that everything went smoothly. Cannot praise them enough. All for one of the best prices out there. Thank you.
5. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Geoffrey Insurance
Hi Zoe,
Thank you so much for your wonderful feedback! We’re really pleased to hear that our team were able to support you through your claim and make the process as smooth as possible. It’s great to know you felt well looked after and that we could provide both great service and value.
Vicky
Excellent
Very easy to use straightforward on the online portal was done in minutes
12. lokakuuta 2025
Vastaus yritykseltä Geoffrey Insurance
HI Gareth,
It's fantastic to hear you found the website straightforward and very easy to use!
Kirsty
Straight forward and reasonable price .
21. lokakuuta 2025
Vastaus yritykseltä Geoffrey Insurance
Hi JP,
Thank you for taking the time to leave us your five-star review!
Vicky
Vastaus yritykseltä Geoffrey Insurance
Hi Ross,
I'm pleased to hear you would highly recommend us to others!
Kirsty
Quick cover for my truck good price and…
Quick cover for my truck good price and all sorted in 15 mins
22. syyskuuta 2025
Vastaus yritykseltä Geoffrey Insurance
Hi W J,
Thank you for your five-star review!
Glad that you found us easy and quick to set up.
Vicky
It was easy to arrange car insurance…
It was easy to arrange car insurance BUT very difficult to cancell renewel I se4nt emails stating I did not want to renew ( too expensive ) but NOBODY did anything - after a long phone call the lady was helpful but the process was difficult
would I insure again - not sure
I have just had my credit card declined !!! so thank you Geoffrey Car Insurance !! PAY ME BACK AS SOON AS POSSIBLE
20. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Geoffrey Insurance
Hi Roger,
Thank you for your message, and please accept our sincerest apologies for the difficulties you've experienced.
While we're pleased to hear arranging your car insurance was straightforward, we're truly sorry to learn that cancelling your renewal proved to be anything but. You rightly expected your request not to renew — which you clearly communicated via email — to be handled promptly and efficiently, and we apologise that this did not happen.
Please email your policy details to me at social@geoffreyinsurance-bisl.co.uk and I will chase your refund for you.
Vicky
Quick and easy to use even for a 73…
Quick and easy to use even for a 73 year old.
10. lokakuuta 2025
Vastaus yritykseltä Geoffrey Insurance
Hey Pete,
Thank you for your review. It's great to hear you found it quick and easy.
Rachel
Very accessible and inexpensive
I found Geoffrey Insurance very easy to access and take out. As I've only just joined I can't comment further.
9. lokakuuta 2025
Vastaus yritykseltä Geoffrey Insurance
Hi Caroline,
Thank you for taking the time to leave us your honest review!
Vicky
Vastaus yritykseltä Geoffrey Insurance
Hi Munshi,
Thank you for taking the time to leave us your feedback!
Vicky
Vastaus yritykseltä Geoffrey Insurance
Hey Roger,
Thank you for your 5 star review.
Welcome to Geoffrey Insurance!
Rachel
Very straightforward and easy to…
Very straightforward and easy to arrange and a very competitive price.
19. lokakuuta 2025
Vastaus yritykseltä Geoffrey Insurance
Hi Mr Ian Whiting,
I'm pleased to see you found it straight forward to arrange your policy. Thank you for your review.
Rachel
Very straightforward process - much easier than previous experiences with car insurance.
Great company - went off excellent reviews before purchasing & it seems they were right!
7. lokakuuta 2025
Vastaus yritykseltä Geoffrey Insurance
Hey Magster370,
Thank you for your great 5 star review. It's great to hear.
Rachel
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.