Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I bought one of the “Dad Tax” mugs for my husband after the kids kept joking that he steals everyone’s fries and snacks. The customization was simple enough and I added his name underneath the design.... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I am with most of the other customers on the bad reviews I read, Guaranteed delivery by Christmas IF ordered by Dec 10th, Ordered Dec 3rd and got an email saying they received order and am processing... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I am pleased with my 3 items purchased! I order 2 customized shirts and a mug for my husbands 1st Father’s Day. However USPS lost my package and we’re very uncooperative in locating it or refunding me... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

They sent me an invalid coupon and when I tried to apply it to my order, the order went through instead. I contacted them to let them know to cancel it or honor the code and they said the code isn't v... Näytä lisää

Yrityksen tiedot

  1. Lahjatavaraliike

Yrityksen kirjoittama

At Gearcustoms, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Various topics to choose from: family mugs, best friends mugs, sisters mugs, animals mugs, etc.


Yhteystiedot

3,0

Keskitasoinen

TrustScore 3/5 tähteä

106 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

First cup no good, which supplier replaced without a hassle

The cup I originally ordered did not have the correct colour's that I selected.
When the supplier became aware of it, from my review, they contacted me immediately and resent another cup that was just perfect!

Great customer service...

9. maaliskuuta 2021
Oma-aloitteinen arvostelu
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

We're sorry that the first product wasn't thoroughly checked before dispatch, but we're happy to hear that you're satisfied with your replacement. Hope to get another chance to serve you, our precious customer!

Saanut 5/5 tähteä

Awesome experience

Awesome experience. Very helpful and timely when responding to an issue with my order. Will definitely support in the future.

5. maaliskuuta 2021
Oma-aloitteinen arvostelu
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

So thank you for your supportive feedback!
We are extremely looking forward to your opportunity to serve you again

Saanut 5/5 tähteä

Exactly as pictured and described

Exactly as pictured and described. I am in Canada and shipping was super fast from the USA. Product arrived un damaged. I had to contact support about tracking and they were extremely helpful. even followed up after the item was delivered which shocked me. Great product, Great customer support and fast shipping. I wish they sold other stuff I need!

3. helmikuuta 2021
Oma-aloitteinen arvostelu
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

Hi there, we are so sorry for taking so long to get back to your reply. We are so glad to hear that we have done well in serving your needs. Your comment is one of the most motivations of us today to keep trying and develop our service!

Saanut 5/5 tähteä

Happy Customer.

Product arrived very quickly. Excellent quality and very reasonably priced. Recommended sellers in my opinion.

27. tammikuuta 2021
Oma-aloitteinen arvostelu
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

Hi there, we are so happy to know that you are satisfied with our product! Thank you for your support!

Saanut 5/5 tähteä

I ordered 2 coffee mugs for daddy and…

I ordered 2 coffee mugs for daddy and mommy to be with sonogram picture I'm very happy with this company I will definitely be ordering more items 😊😊 most important my daughter and son in law love the mugs with their baby bump sonogram 🤗😊😊😊

9. tammikuuta 2021
Oma-aloitteinen arvostelu
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

We are so happy to hear that you like our products! We will try more to always make customers happy with our services

Saanut 4/5 tähteä

Excellent product lack of communication

Excellent product turned out great and she loved it but I got a order confirmation and that was it no shipping confirmation/notification and they took close to 3 weeks or a month to get here witch was fine and I’m sure COVID ugh had some to do with the shipping but I wasn’t so sure that it was still coming or not all and all great product and would order from them again

8. tammikuuta 2021
Oma-aloitteinen arvostelu
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

We regret that you did not receive an email with your order status after placing your order. We will re-check our system to make sure the error does not occur again
But it's so glad to hear that you like our product! We look forward to serving you again!

Saanut 5/5 tähteä

Farrier mug

I loved the mug and so did my farrier. Due to the slow mail service because of Covid I was upset that it took so long but the arrival was worth the wait. It was perfect! I will check out the website again for gifts! Thank you for selling such a great idea of personalized products!

25. joulukuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Product

Shipping took a bit longer than expected, but very pleased with the product! Looks great!

25. joulukuuta 2020
Oma-aloitteinen arvostelu
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

Thank you very much for the update
We are glad to have you satisfied even though the delivery is quite slow
Wish you and your family have the best holiday!

Saanut 5/5 tähteä

My first time ordering from here

My first time ordering from here, but not my last. The order was perfect, exactly what I ordered, came in a timely manner, and the way it was packaged for delivery could not have been any better. I have nothing negative to say about my first experience. Just "Good Job" to you all and a very Merry Christmas. You made mine.

24. joulukuuta 2020
Oma-aloitteinen arvostelu
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

Thank you very much for this sharing!
The gear customs team will try to work more effectively to make all our customers feel satisfied
Your comment means a whole world to us
Best wishes and happy holiday!

Saanut 5/5 tähteä

Highly RECOMMEND! SUPER!!!

BEST customer service I have experienced with a personalization store! They do beautiful work, the product was EXACTLY as shown and expected. And when there was a problem, they dealt with it IMMEDIATELY, kind and professionally and fixed it/replaced it at no cost!!!! I can't recommend this website enough!!! 100% satisfied!

18. joulukuuta 2020
Oma-aloitteinen arvostelu
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

We are so happy to make you feel satisfied even though your first experience with damaged product was not good
Glad to know that your replacement order has arrived as quickly as possible
Wish you and your family best wishes and happy holiday!

Saanut 5/5 tähteä

Thank you

Thank you for fixing the mug by sending a new one. I appreciate the effort.

15. joulukuuta 2020
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

Hi,

Thanks for your email to notify us of the difficulties you have been experiencing with our store recently.
We are so sorry for the bad experience you had :(
We had received your product's image and request the warehouse to replace your product with the new one immediately

Thank you for trusting us and being a Gear Customs's customer
Wish you have happy holidays

Saanut 5/5 tähteä

What a great gift for my farrier

What a great gift for my farrier! Will use your site again!

13. joulukuuta 2020
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

Hi!
We are so glad to hear that. Your feedback is invaluable!
We will keep up the form and try our best to make you happy like this next time.
Thanks for being a Gear Customs'customer!

Saanut 4/5 tähteä

The color of one horse was very…

The color of one horse was very different from the colors offered. The sorrel color eas was a dark brown almost black.

13. joulukuuta 2020
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

Hi,
Thanks for your feedback. We have contacted the warehouse to check it out and make a new update for printing machine
So sorry for not reached your satisfaction and thank you for trusting us
Hope we can have a chance to serve you again!

Saanut 5/5 tähteä

My honey love his gift

13. joulukuuta 2020
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

Hi!
We are so glad to know that you were happy with our product.
Thanks for taking time to make a quick review about us. It is invaluable!

Saanut 5/5 tähteä

Daddy mug

I just received my mug, looks great. My grandson will love it! Thank you.

9. joulukuuta 2020
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

Hi,

We are so sorry for this inconvenience! We have emailed you your tracking number and its status
Hope you understand
We can't do anything to force the courier to ship your package faster. Could you please wait for the order a little more?

Saanut 5/5 tähteä

Great product.

9. joulukuuta 2020
Oma-aloitteinen arvostelu
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

Hi,

Your support means the world to us! We are so grateful for the pleasure of serving you and hope we met your expectations.

Saanut 5/5 tähteä

I am very happy with their services/product

I opened my package and discovered I had received someone else's personalized coffee mug order, but the company quickly corrected the error and shipped my order in time for Christmas. The mug was super cute and I loved that I could personalize it with my horse's names and specific colors. My veterinarian absolutely loved this gift. I would certainly order from them again.

8. joulukuuta 2020
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

Hi,

We are so sorry for your bad experience with us
Please email us your product's image. We will check it out with the warehouse and resent you a replaced product as soon as possible
Hope your timeline still be fine

Saanut 2/5 tähteä

The coffee mug arrived quickly but was …

The coffee mug arrived quickly but was damaged upon arrival(chipped and a small crack)I’m working on getting a replacement hopefully before Christmas

29. marraskuuta 2020
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

Hi,

We are so sorry for your bad experience with us
Please email us your product's image. We will check it out with the warehouse and resent you a replaced product as soon as possible

Saanut 3/5 tähteä

There was quite a bit of confusion when…

There was quite a bit of confusion when I placed my order. I didn't know if it went through or not. I re-ordered and sent an email asking if there were two invoices. I did not hear back. After awhile I began getting emails that the order had been misplaced asking me to re-mark my choices on the attachment. It didn't work, so I wrote back that with all this mess I would just like to cancel my order. I got an email that stated that I could not cancel and that the product was being shipped. I did finally receive the product and really love it, but I doubt that I will order from Gearcustoms again.

27. marraskuuta 2020
Gearcustoms.com-logo

Vastaus yritykseltä Gearcustoms.com

Hi,

We are so sorry for your bad experience
Your support means the world to us!
Please let us serve you. We will try our best to make you happy next time.

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