FMG Repair Services Arvostelua 

Terrible they replaced a damaged wheel on my beautiful a3 quattro as part of the repairs process that didn't match the existing ones I complained but the manager couldn't care less I had to sign the job off as I needed the vehicle for work they didn't even bother to valet the vehicle

This is the leicester branch the hinckley branch repaired my wife's audi a4 and that was perfect

Super service, couldn’t get onto the app for the updated service but the work done was speedy and top quality. Thank you, work was completed at the Hull garage.

Brilliant service, professional and I was kept well informed.
Repair to the site of my van ,new sliding door and repair to bodywork,exceptional work,cleaned and buffed the whole van looks like new
Throughly recommend this company

The process has been a straight forward experience, I was called to arrange a date to have my car picked up and a courtesy car was left for my use.I was informed that my car may be away for up to 18 days, during the time the car was away I was regularly called to inform me of progress.A date was organised for the cars return and on arrival it was immaculate, I am extremely satisfied with the service I received the receptionist I spoke to was lovely and the man who brought the car was very kind , professional and helpful.

Car went in for a large body repair and was returned 10 days later which is very quick considering and the repair was excellent. We were also given a courtesy car while repairs were being done. Would use again. The staff were friendly and accommodating while we waited on the car being returned.

I would not even give FMG Repair Services one star if there were another option.
The core problem is their complete failure to communicate.
You are left chasing constantly for updates that never come. Calls are not returned. Emails go unanswered. When you do eventually get through, you are given vague or inconsistent information, with no clear timeline or ownership of the case.
There is no proactive contact at any stage. You are not kept informed of progress, delays, or next steps. Instead, you are left in the dark and forced to do all the follow-up yourself.
This has been ongoing for months. A process that should be straightforward has been dragged out purely because of their lack of communication and organisation.
It shows a clear lack of basic customer care and accountability.
Avoid at all costs.

Excellent service from FMG Repair Services. Jenny kept me informed throughout the entire process, which made everything completely stress-free. The work on my car is perfect—couldn’t be happier with the result. Really appreciated the clear communication and professionalism. Highly recommend!

Great job guys, really impressed with the level of service and lack of time it took to fix it!

Thought I'd be waiting a while but same day collection and drop off 4 hours later.... IMPRESSED isn't a strong enough word!

We recently had our MG repaired at the Hull branch and we couldn’t be more pleased with the results and the quality of the work. The staff were extremely helpful and kept us informed about the work every step of the way. We can’t praise them enough, and the courtesy car they supplied was excellent too.

Quick and efficient service. Car came back looking brand new 😍

They took our car in to repair a dent and they broke something that made the car leak engine coolant, they drove it back with no engine coolant and wrote the car off. They then denied it was their fault. These people are scammers and frauds, this shop is borderline illegal, AVOID AT ALL COSTS to save them breaking your car.

The team at Leamington were outstanding :-)

The ability to speak with someone as opposed to the emails and portals which can be stressfull. Katie was very helpful and flexible with us when it came to booking in and arranging courtesy car drop off and collection aligned to the collection and drop of my car.
The guys who came along to deliver and collect were very professional and patient.
the repairs are seemless and invisible. THANK YOU

Users of their repair service are directed to check progress through their online App. We did this and then received a text message from FMG confirming completion of our repair. This was followed by emails from insurer and the curtesy car hire company confirming a completion date. Then a phone call from the hire company to arrange the hire car collection. The workshop actually carrying out the repairs were mystified. All this was to happen 16 days ago.....good job we weren't holding our breath our repairs are still not complete after 9 weeks!

From start to finish, I was kept informed of progress.
All staff were friendly, knowledgeable and helpful. I did not, of course, deal directly with the people doing the repair but I am impressed with their efforts. There is no sign at all of the damage. The cost was not prohibitive . I was provided with a courtesy car which was as like mine as they could. The repair was perfect. Hats off to all involved.

Excellent service at the Leamington Spa branch. They didn't have a courtesy car available for a week so instead sent someone to my house to look at the part and colour needed (wing mirror) so they could order it. Once the part came in, they picked up my car, repaired it and dropped it back within a few hours. They kept me informed throughout and overall a great experience. Will definitely use them again!

FMG repair services Hereford.from the first phone call from Tracey in Hereford to the delivery of a car to use while my car was being repaired and the completion of the repairs was first class. Would definitely recommend this Garage to anyone. Highly professional services by everyone at the Hereford FMG garage.

Car was damaged, the service was amazing, was kept informed of when the different parts of the damage was being repaired.
Car was picked up and bought back to the house.
And brill work and cleaned .
Stourbridge FMG was the repairer it was not on the list.

Perfect from start to finish, great comms!

Still no response or communication back from FMG repairs after the damaged my car whikst repairing it, im still £450 out of pocket. The work they did do was also poor standard. Been emailing for weeks, Crewe branch, they just say its with the site manager. Absolutely horrendous.
Gave them plenty of opportunities to respond. Letter before action incoming and small claims court, then CCJ against them, but i wont stop.
They have now blocked me on social media, when I looked from another account they have disabled comments so that my negative comments cant be seen. AVOID AVOID

FMG were the repair company nominated by my insurance company following a non-fault car accident. They have delivered a first class service from start to finish. Efficient, professional, kept me updated with progress, and always polite and courteous. Great service from everyone involved and made a stressful situation just that bit better.