Honestly, I was going to just leave well enough alone and chalk this up to lesson learned but flycurvy sent me an email asking for a review, so here it is. The products I received were nothing like th... Näytä lisää
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This has been the worst experience I've ever had buying something online. I will never again in my life buy from Fly Curvy. Their refund system is absolutely outrageous. They make you take pictures o... Näytä lisää
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The customer service was excellent, I had concerns & wanted to return my dress but they gave me option's which I appreciated. Instead of spending money on returning the dress I took a partial refund... Näytä lisää
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BEWARE…delivery times are at least 2 months, products received do not look anything like the advertised products and quality of the fabric us very cheap. Return policy is a joke, if the product doesn’... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Flycurvy is a curvaceous global online destination that provides today's comfortable and avant-garde fashion plus size women's clothing. If you are tired of going out looking for other people wearing exactly the same clothes, or if you are looking for a brand new look that no one else has, you have come to the right place. We provide the latest (almost daily) female plus-size fashions on the street at prices you can afford. We always put the needs of consumers first, hoping that curvaceous women can gain more confidence through Flycurvy products. This is a large-size women's clothing brand that aims to show the curvaceous beauty of women.
Yhteystiedot
Huangcun North Rd#26, Tianhe district, 510000, Guangzhou, Kiina
- support@flycurvy.com
- flycurvy.com
2,0
Välttävä
837 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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The customer service was excellent
The customer service was excellent, I had concerns & wanted to return my dress but they gave me option's which I appreciated. Instead of spending money on returning the dress I took a partial refund & kept the dress. My only disappointment was that the colour didn’t match the dress shown on their website otherwise the dress is beautiful, beautifully made & Flycurvy has been an excellent company to deal with.
The customer service responded to my email that same day & it was sorted so quickly. Very impressed..⭐️⭐️⭐️⭐️⭐️
18. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Hi,
We’re happy we could present you with different solutions for your return and we’re sorry the colour differed slightly from the website photos.Thank you for your great support, and we look forward to serving you again.
The Flycurvy team
Lesson learned
Honestly, I was going to just leave well enough alone and chalk this up to lesson learned but flycurvy sent me an email asking for a review, so here it is. The products I received were nothing like the pictures. The “blue” dress is more of a sage green and the green dress is so dark it almost looks black. Both feel cheap and very SHEIN like. The “blue” dress has several loose threads. Do not buy from this company.
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Dear customer,
We sincerely apologize that the items you received failed to meet your expectations, including the color deviation and quality‑related issues you described.
Our website provides after‑sales service. Should you be dissatisfied with your purchased products, you are welcome to reach out to us for return and refund support.
We have sent you an email concerning this incident. Please reply directly to our email if you require any further help.
The Flycurvy team
complaint@flycurvy.com
Oops! I did not check my spam folder. 😬
The dress I ordered is lovely but sadly it does not fit.
I sent the company two emails and thought I was being ignored. I didn't think to check my spam folder so the mixup was on my end. Oops 😬
Just a reminder to everyone, check your spam. 😆
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Dear Kathy,
We sincerely apologize that the dress does not fit you.
We have reviewed our email records. Our customer service team replied promptly to both of your emails. We have not received any response from you since August 14. Relevant evidence has been sent to you via the email address below. If you still wish to proceed with the return, please check your inbox and reply to us.
Thank you for your cooperation.
Best regards,
Update reply: We are glad to hear your concerns have been resolved. Please do not hesitate to contact us if you need any assistance.
The Flycurvy team
complaint@flycurvy.com
Wish I had checked here first
Wish I had checked here before ordering. Ordered two dresses on May 16th. Received one within shipping time which was fine (which is the only reason why I'm not giving a 1-star). The other never showed. I sent an email asking for an update. Got no response. Finally received a completely different dress than the one I ordered two and a half months later. Sent another email stating I either wanted the dress I ordered or a refund if it was no longer available. Still got no response. Highly recommend avoiding.
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Dear Laura,
We offer our sincere apologies for the delayed shipment and the wrong item you received, which brought you such a bad experience.
After checking our email logs, we found our customer service team replied to both of your emails promptly with relevant information. If you failed to receive our replies, please check your inbox settings to see if our emails have been blocked or filtered into spam.
Our customer complaint team has sent an email containing supporting evidence and a solution regarding the incorrect item you received via email listed below. Please kindly check your inbox and spam folder.
If you still cannot receive our email, you may contact us directly with your order information, and we will resolve your issue promptly.
We deeply regret all the inconvenience caused to you and hope to have the opportunity to remedy this matter for you.
Best regards,
The Flycurvy team
complaint@flycurvy.com
Never again!
This has been the worst experience I've ever had buying something online. I will never again in my life buy from Fly Curvy. Their refund system is absolutely outrageous. They make you take pictures of the clothes- fill out a form and take picture of the form inside the box. You have to pay to ship back and they deduct the original shipping so I ended up paying $35 for 2 dresses that I didn't even try on because their package arrived too late. Oh yes, not a fast delivery. It took weeks. Ive never experience anything like this
12. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Dear Dayma,
We sincerely apologize for the frustration brought by delivery‑timing concerns and return‑refund process.
After reviewing your order, we confirm that the delivery fell within the timeframe outlined in our shipping policy. We are truly sorry the package still arrived later than you hoped for your plans.
Regarding shipping fees, liability for return‑delivery costs is specified within our publicly available return policy. We regret any misunderstanding and inconvenience the return procedure caused you.
We have emailed you to follow‑up on your unresolved concerns. Please feel free to reply directly to our email if you have further questions.
Best regards,
The Flycurvy team
complaint@flycurvy.com
This company is dishonest in its…
This company is dishonest in its entirety! They advertise returns are available but the don’t participate! I received a dress and the zipper did not work and they said to send it back at my expense. I did and they still refuse to give me a refund!!
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Dear customer,
We sincerely apologize for the faulty zipper on your dress and the frustrating return experience you have encountered.
After reviewing our email records, we found our customer service informed you on May 14 that your returned parcel had been sent back to you. Please note the parcel was returned by the shipping carrier you chose instead of our side. Our team advised you to contact the carrier to rearrange the return delivery, yet we never received any further reply from you. As our refund policy only allows us to process refunds once we receive the returned item, we were unable to issue your refund without any latest update from you.
Upon careful review of your case, we have decided to make a special arrangement and proceed with your refund. The refund will be returned to your original payment account shortly. Please feel free to contact us if you fail to receive the refund later.
Best regards,
The Flycurvy team
complaint@flycurvy.com
The advertised dress was made of…
The advertised dress was made of chiffon and layered. Dress delivered made of knit.
Company won't acknowledge false advertising or wrong item sent.
Im expected to pay to return or accept partial refund.
21. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Dear Tanya,
We sincerely apologize that the item did not match the description and for the inconvenience caused during the return process.
We have sent you a follow-up email regarding this issue to resolve your concerns. Please kindly check your inbox and get back to us at your convenience.
Best regards,
The Flycurvy team
complaint@flycurvy.com
The dresses do not look at all like…
The dresses do not look at all like what is pictured, they are poor quality and the refund procedure is a joke that would take so long to do that you feel stuck.
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Dear J Kamm,
We sincerely apologize that the dresses fail to meet your expectations with unsatisfactory quality, and we are also truly sorry for bringing you unpleasant experience with the refund process.
We have searched via the email address you used to place the order, yet found no record that you have contacted us to initiate the refund process. Please kindly check if you have reached out to the correct customer service email.
We have sent you an email regarding return and refund through the email address below. If you previously contacted us using another email address, please let us know so we can look into this matter promptly and resolve your request efficiently.
Please feel free to reply directly to our email anytime if you have any other concerns at the same time.
Best regards,
The Flycurvy team
complaint@flycurvy.com
Le pondría-0 fatal primera y última vez…
Le pondría-0 fatal primera y última vez que compro en esta estafa de tienda ROBAN a lo demasiado pedí 2 vestidos para una boda tardo horrores la entrega y cuando llegan aparte de feos y de super mala calidad nada q ver con lo q anuncian no me cerraron las tallas no coinciden pido mi rembolso y me salen con que 50 dls en una tarjeta de regalo o 36 dls en pago como porque??? Si pague casi 200 dls estos tienen licencia para robar que mal que no los multen dicen que son sus políticas si sus políticas para mentir. A la basura se irán los vestidos ni para trapear sirven.
7. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Estimado Ali:
Lamentamos profundamente la decepción y frustración que le hemos causado.
Dado que no podemos localizar su pedido con la información disponible, le sugerimos que se ponga en contacto con nuestro equipo de atención al cliente a través de la dirección de correo electrónico que aparece a continuación, proporcionando los detalles de su pedido. Revisarán su caso detenidamente y le ofrecerán una solución satisfactoria.
Saludos cordiales,
El equipo de Flycurvy
complaint@flycurvy.com
So far
So far, it's been nearly a month and I am still waiting on my dress. I tried to cancel my order and they refused. It is still in transit and who knows when I'll get it. I'll update my review about the dress if it ever comes.
Well it came one month later and is not as pictured at all. I've contacted for refund 2ce no response. Don't waste your time or money. 19.99 for a dress 9.99 shipping and what a waste.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Dear Amy,
We sincerely apologize for the shipping delay that has kept you waiting for nearly a month.
Your order was shipped out on April 16th, so it could no longer be canceled when you contacted us to request a cancellation on April 20th. We have provided you with the logistics tracking link, and you may click it to check and verify your shipment status.
We are truly sorry for the inconvenience caused by the logistics delay. We are currently working closely with our logistics partner to monitor the status of your package. An update email will be sent to your registered email address shortly.
Please feel free to reply to us anytime if you have any further concerns.
Best regards,
The Flycurvy team
complaint@flycurvy.com
Returns are difficult .
I placed an order for 2 dresses & and was happy with one. It turns out to be virtually impossible to return for a refund. I am still attempting to do so. I believe they are putting me off until their 30 day time limit expires. I contacted customer service they advised I needed to send pictures - this for a dress that didn't fit. I did that twice . About 10 days later they answer warning me that I will have to pay shipping. Then they offer a 25$ coupon on my next order instead. Or a refund of 15%. Still no information on how or where to return. They do keep sending me requests for a review. Once I fill out the poor review linked to their email, surprise it doesn't go through. I am still trying. This is ridiculous for a mail order company , returns need to be an option. Do not order from them.
Update. I got a reply from customer service offering this time a 50% refund ( no need to return ) . I replied again that I could not wear the dress. I said at this point if they will refund 70% I will just keep it . They accepted .
5. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Dear Beth,
We sincerely apologize for any inconvenience brought by our relatively slow reply recently.
However, the longest response time in our previous email correspondence has never exceeded 7 days, you can check your email records for verification.
Regarding your return request, please rest assured that any return application submitted within the after-sales period is valid and will not be affected by our reply time. Our customer service team only explained the responsibility of return shipping fee and provided alternative solutions before sending you the return details, which was never meant to warn you at all.
If you are not willing to accept these arrangements, please feel free to tell us directly, and we will gladly provide you with the return address.
For your review submission, our data shows that your review has been submitted successfully. If you still wish to submit it again, we suggest you avoid trying too frequently, as this may cause submission failures.
Please feel free to reach out to us anytime, and we will keep following your case closely until everything is properly resolved for you.
Best regards,
The Flycurvy team
complaint@flycurvy.com
BEWARE, false advertising
BEWARE…delivery times are at least 2 months, products received do not look anything like the advertised products and quality of the fabric us very cheap. Return policy is a joke, if the product doesn’t match what’s online , company considers that you simply are unhappy and therefore, full refund will not be applied.
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Dear Carol,
We sincerely apologize for the lengthy delivery time, unsatisfactory product quality of the received item and our advertisement, which have brought you a terrible shopping experience.
We have sent you a detailed email regarding your concerns, aiming to offer a proper and satisfying solution. Could you please kindly check your mailbox and reply to us at your earliest convenience?
We will try our best to assist you properly.
Best regards,
The Flycurvy team
complaint@flycurvy.com
If there was less than 1 star I would…
If there was less than 1 star I would give it. DO NOT purchase from this company. I purchased a dress to wear to my son's wedding plus an on special 5 piece mystery pack. Total cost $151.
The dress was not close to the colour advertised and the mystery pack was nothing short of disgusting. The shirts were old and outdated, the packaging was perished and the labels unreadable. These items looked very old.
I requested a refund and sent photos only to be told the closest refund address was California (even though the package's return address was NSW ).
The mystery pack was not refundable at all, regardless of the fact the products was inferior and old.
So they offered me a $53.50 refund and a 60% off voucher for my next purchase.
I told them how disgusted I was and to keep the voucher as I will never purchase from them again
Once again DO NOT PURCHASE from this company. They ripped me off $100 would hate to see if happen to anyone else.
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Dear Tania,
We are truly sorry to hear about your extremely disappointing experience with your order.
Regarding the mystery pack: as it is a clearance item, we did indicate in the product description that it is non-returnable. So the customer service team did not include it when presenting the solution.
Regarding the return address: the address on the package is only a logistics transit point used during shipping, not our official return address. We also mention in our return policy that items should not be sent back to the original shipping location. We are truly sorry for the misunderstanding has brought you.
We take your feedback very seriously and will use it to improve our product descriptions, return policies, and overall customer experience.
Best regards,
The Flycurvy team
complaint@flycurvy.com
Order over a month ago and still not shipped
I made an order on Feb 16 and now is March 18 and it said awaiting shipping! I contacted customer service on march 7 and they said we will try to ship soon. 10 days later , still awaiting shipping!!
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Dear Caroline,
We sincerely apologize for the long shipping delay on your order placed on February 16, and for not fulfilling our promise to ship it out sooner after your inquiry on March 7. We fully understand how frustrating this waiting experience has been for you.
We have processed your order accordingly and sent you an email with the latest update. Please check your inbox.
If you need any further assistance, please feel free to reply directly to our email.
Best regards,
The Flycurvy team
complaint@flycurvy.com
Beautiful dress and great customer service
I ordered my dress and then read some concerning reviews which made me question my decision. I didn’t receive a working tracking number so I emailed customer service. They were very quick to respond and provide me with a working tracking number. The dress arrived and is beautiful! Looks exactly like the dress in the website and fits perfectly. I was very satisfied with my purchase.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Hello Tracy,
Thank you so much for sharing your experience! We’re so glad we could help and that you love your beautiful, perfect-fitting dress. Happy to hear you’re satisfied!
The Flycurvy team
I wish I had read the reviews before…
I wish I had read the reviews before purchasing from flycurvy. The dress I was sent does not look like the advertised dress, quality is cheap and the dress was damaged. I ordered a month in advance and it was still late. They offered a coupon at 60% so I had to pay for them sending me damaged goods. Please don’t waste your time, money, or patience with flycurvy.
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Dear Neice,
We are truly sorry for the terrible experience you’ve had with your dress.
After checking our email records, we found there were some misunderstandings in our previous communication. We will take this seriously to improve our customer service response and clarity.
We have escalated your case and arranged a full refund for the defective item. The refund details have been sent to you in our latest email—please kindly check your inbox.
We hope this can resolve your concern properly.
Best regards,
The Flycurvy team
complaint@flycurvy.com
Do not order from Company
got my dress yesterday. Was not like the picture, the material is not good at all and it looks cheap.
It took 4 weeks to get. After reading other reviews not even going to try to return seems like you dont get full refund.
20. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Dear Christi,
We sincerely apologize that the dress you received did not match the picture, and that the material and quality were not up to your expectations.
Please rest assured that we have a 30‑day return policy on our website. We will definitely assist you with any return request.
If you need a full refund, please contact us directly, and we will provide you with the return address immediately to help resolve this for you.
Best regards,
The Flycurvy team
complaint@flycurvy.com
Beautiful dress
Beautiful dress! Soft material and well made.
27. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Hello Sandra,
Thank you so much for your lovely review! We’re thrilled to hear you love the dress. We hope to welcome you back soon!
The Flycurvy team
A disappointment …
Dress not like on website and much larger than size ordered. Colour diffwrent and fabric cheaper than expected. Next time will stick to tried and tested bricks and motar shops for a special dress. Shipping took ages to Australia and by time received too late to return.
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Dear Julie,
We sincerely apologize that the dress you received failed to meet your expectations in every aspect—from the mismatched size and color, to the fabric quality, and the shipping time.
Please be informed that our return policy allows for returns within 30 days from the date you received the order. You may contact us at any time within this period to initiate a return request, and our customer service team will process your request according to your needs.
Unfortunately, we are unable to locate your specific order using the information provided in your review. Could you please reach out to us at the email below with your order details? We will conduct a thorough investigation into this matter and provide you with a proper resolution.
We hope to have the opportunity to make things right for you.
Best regards,
The Flycurvy team
complaint@flycurvy.com
I'd actually give this company less…
I'd actually give this company less than 1 star. They don't provide tracking, they don't answer emails, I can't find a phone number to speak to a human. They email bogus updates and claim you recieved what your items but indeed you have not. I have recieved an email stating it's delivered. I have been home because of the holidays but it's definitely not here. I have sent 4 or 5 emails to customer service and responded to their delivery status work no assistance
17. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Flycurvy
Dear Hollie,
We are truly sorry to hear about the difficulties you have experienced with your recent order and the lack of communication from our customer service team.
We want to assure you that we have been actively working on resolving this issue. We have reviewed your order and confirmed that it was delivered. However, we understand that you have not received the item, and we are deeply sorry for this inconvenience.
Our customer service team has already responded to your emails with the latest updates and information regarding the delivery status. Please check your inbox for our email. We have provided detailed information about the delivery and steps you can take if the item has not arrived.
We deeply regret any inconvenience this has caused you and appreciate your patience as we work to resolve this matter.
Thank you for your understanding.
Best regards,
The Flycurvy team
complaint@flycurvy.com
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