FlightHelp Arvostelua 1 117

Buna ziua, am avut o esperienza foarte buna si reusita datorita Doamnei Adina care sa ocupat de cazul meu( un zbor cancelat),o persoana care se ocupa de problemele oamenilor resolvind cu succes cazurile.

Prezența pe aeroport ajutor pentru depunerea cerurilor dar apoi au dispărut, nu mai trimit nimic despre stadiul cererii, nimeni nu mai știe nimic, oare nu ar fi normal sa mai cunoaștem despre stadiul acestor despăgubiri sau .....

Very very bad

I still don't know the result of my case but it was all very intuitive, you should add the info about the fee that we have to pay if the case succeed.

no sabia nada de los derechos de reclamacion sobre los retrasos de los vuelos
esperando el embarque recibi un folleto con las formas de reclamar
no lo utilize enseguida por que iba al entierro de mi madre
al finalizar me acorde y rellene los formularios y los mande
gracias!

Non mi avete scegliete il mio problema....non mi avete dato nessun euro per ritardo di mio volo

J'ai pu me connecter sur le site, fourni les documents nécessaires mais les temps d'attente sont très longs après chaque validation.
Maintenant je suis impatiente de voir quelles seront les compensations.
J'attends toujours une indemnisation de septembre toujours avec cette même compagnie.

Professional and very quick

Seriousness

I am from Austria and me and my family should get about 900 Euro compensation, but after so long time waiting i just got about 144 Euro wich means just for one person. The Company or i dont know how to call it its really DISASTER, and to reach them its like you try to reach Pentagon.... I have wroten to them so many Emails, but NO REPLY. So soon i will take this FAKE company to the court in Austria....SHAME ON THEM

It's been 4 months, the refund request on the airline website is blocked, and emails to FlightHelp are bounced back. Those who asked directly have already received their money back. FlightHelp looks like a scam to me. I don't recommend it to my enemies either.

The employers were waiting for us at the airport when we arrived, very good

This company is really honest and helpful. I appreciate very much your help and care about your customers.

Mi s-a înregistrat cererea,cu toate documentele valabile,am trimis mail-uri catre Flight Help si le-am scris si pe whatsapp,caci numere de telefon pentru a discuta cu operatori nu au, insa nu am fost contactata si nici nu mi s-a adus la cunoștință starea cererii intr-o luna de zile. Sunt sigura ca banii au fost dați de catre Wizz Air iar ei nu mi i-au trimis!
Nu recomand, nu sunt o firma de încredere!

I do not have any informations about my recompansation. I have already send to you the form but I have not be given by any feedback.

Honestly i was sceptical about this site at first but i decided to give them a chance. I did not make a mistake definetely, i receive payment email that is confirmed and they did their job very good.

P.S. Huge props to their instagram page, girl named Adina helped a lot with this procedures even faster than i expected

Great process until filing your claim, then it's all downhill. the website interface is friendly, they have people approaching you as soon as your flight gets delayed. the submission process is simple, then you get notifications with the status of your claim - also great. but as soon as the process is done, no more notifications, no more confirmations or clear communication - apart from a message confirmation on WhatsApp notifying that you've won the claim and will receive the money in approx 24 to 72 hours.
It’s been a week and all I receive when I enquire by text is the same message: “Vă mulțumim pentru mesaj! Un agent vă va răspunde în cel mai scurt timp posibil.“
Strongly feels like a scam.
Will update the review if any change in circumstances.

its almost week and still no respond for my case ! i paid £140 for nothing which is none is my fault ! check in website gone down even flight company not able to check in but i got charged at airport !

Wizz Air mi-a confirmat că suma de 200€ a fost achitată către FlightHelp în august 2025.
Până în prezent nu am primit suma care mi se cuvine și nu primesc răspuns la emailuri.
Solicit clarificare urgentă.