Flight Centre Canada Arvostelua 388

I’ve always wanted to go to Greece Ryan found me an amazing deal, great flights and found a self guided tour to go to Athens and 3 islands It is going to be amazing. He researched my trip for me before we even met up at our appt. It was booked so quickly. He is such a great guy and so knowledgeable on travel! I will be booking all my future travel with him 😊😊😊

Thank you Pete Kiely for making our trip booking process so smooth. You found us the best deal and made our lives so much easier. Will definitely coming back to you again!

Shiela helped us secure our group of 60 guests flights and all inclusive packages to PVR for our destination wedding. Our guests were departing from multiple different cities across Canada and Shiela secured a wonderful deal for them. She was incredibly attentive and organized, could not recommend her more!

Nate Mosher is a very helpful agent and has lots of information to share

Dealt with Cindy Brown and this is my 1st time booking a vacation with Flight Center. My experience was smooth and right on what we were looking for. Recommend Cindy as a travel agent.

Jason took time to hunt up the best routes possible and made changes when we had to alter the flights. Always friendly and very helpful. Would recommend him for both flights and vacations as his advice is spot on.
TC

Thank you Jonah and flight centre

We are always very impressed with the great assistance and prompt replies we get from Jeff. He has always been very helpful and patient with us and our less than tech savvy ways.

Second time booking with Erin and such a great experience. Quick, helpful, friendly, and professional. Flight Centre always makes booking so easy.

Leigh Vultao is absolutely amazing! She made our experience pleasant and effortless. I would highly recommend booking your next trip with her!

Recently we scheduled an appointment with Katrina Barbisan although we were there on time she was helping a younger couple we waited 20 more mins when she said her coworker could help us and hour later we were not getting anywhere with our booking Katrina was then finished with her couple and immediately put on a headset to take/make calls, we left very frustrated. Was it age discrimination or just a bad business decision I’ll never know cause I’m never going back!!

I am extremely frustrated with Flight Centre. I specifically chose a ticket marked as "Fully Refundable" and did my due diligence by reading the terms multiple times during the booking process to be 100% sure I was protected. Not once was a $200 per person agency fee mentioned as part of the transaction.
This fee only appeared on my itinerary after I had already paid and the transaction was finalized. To see if I had missed something, I went back and tried to simulate a new booking. I discovered that the ONLY place this fee is even hinted at is in the "Captain's Pack" upsell, which offers to waive Flight Centre's cancellation fees. This is ridiculous—hiding a $400 penalty ($200 x 2 people) behind a "Fully Refundable" label.

Other platforms like Expedia do not charge their own separate cancellation fees on top of the airline's rules for refundable tickets. I will not be booking with Flight Centre again!

UPDATE (2026-01-04): Following the response, I emailed their Customer Experience team as requested 3 days ago. I have received zero response. It seems the public reply was just for show, as the "hidden" $400 fee issue remains completely unaddressed. Still waiting for a resolution.

AUDREY NIESE, Cruise Expert, is absolutely amazing! Every time I plan to travel, she is the one who helps me from A to Z. Audrey is knowledgeable, patient, and truly goes above and beyond to make everything smooth and stress-free. I always feel confident and well taken care of when working with her. I highly recommend Audrey to anyone looking for outstanding service and a seamless travel experience.

Amazing customer service! So kind and professional!!

We had such a great experience working with Francine Coppen. She is honestly an amazing person and truly cares about her clients. She helped us with everything patiently and with a big heart, and made the whole process so easy and stress-free for us.

The flight booked by our cruise line was poorly chosen. Personal searches proved very frustrating. In just a few minutes Emily cut through the options, found the perfect flight at a remarkable price. Fabulous. The follow up with the reservation and billing also very efficient. Could not be more pleased.

5 star service from Gordon! What a pleasure it was to deal with an agent face to face vs an online service.

I have dealt with Lindsay Adler and Burlington Flight Centre for around 20 years. There are people you work with in your life that become part of the family and that’s Lindsay. Even my adult kids have used Lindsay now.

I can not speak highly enough about the dedication, knowledge and caring that Lindsay has demonstrated on so many occasions I can’t count. Don’t care who it is that asks I would recommend her time and time again.

Brei was my travel agent. She was super sweet and attentive. She worked with us to find a flight that was within our budget and tight travel dates. Super happy either way the experience. The trip was wonderful.

We used Steve to book our flight and EU Rail passes. He took the time to meet with me in person and booked everything suited to our needs and preferences. Steve was accessible the entire trip and provided support when the airline made changes to our return flight. He continued to follow after our return to make sure we had a good experience.
Great work Steve and thank you!!