Great product. User-hostile purchasing process. Suggest you sell the measuring tool for a buck or two, then credit that amount when screens are purchased. The ordering process was almost intolerable.... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’ve been wanting a replacement screen on my kitchen window for quite some time so when I saw an ad for FlexScreen I was interested but a little skeptical. I decided to try it and found it was incredi... Näytä lisää
I was so excited to find a way to make a custom screen when no local screen service wanted to job. The screen works well, but I worry that because it is only glued to the frame, it won't last very lon... Näytä lisää
It just plain works. I wish I had gone to flex screen first before I go to this other joke of a place that claim they did them for milgard windows but in reality all they do in them for is if you m... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
The World's First and Only Flexible Window Screen
Yhteystiedot
140 John James Audubon Parkway Suite 102 , 14228, Amherst , Yhdysvallat
- 888-626-0735
- customerservice@flexscreen.com
- flexscreenretail.com
4,0
Hyvä
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 22 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Be certain of your measurements and if in doubt reach out to Customer Service for excellent support.
Top shelf Customer Service. This is a great product but you must give them the correct measurements. Customer Service (I dealt with Mike) is super friendly and helpful. I would suggest talking to him before measuring to be sure you do it right. I have now replaced all the screens on my house with FlexScreen.
25. elokuuta 2025
The majority of my screens fit…
The majority of my screens fit perfectly, but when two didn't fit, they offered to re-do them for a very reasonable price ($10 each). Considering it was my fault as I measured incorrectly, I thought this was a great offer!
27. elokuuta 2025
Vastaus yritykseltä FlexScreen Retail
Hello Anthony, We're sorry to hear your FlexScreens don't have that perfect fit. Please reach out to our customer service team, full of measuring experts, to help you achieve the perfect fit and go over replacement options. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you
Very happy
Moved into a new house that didn't have screens, and decided to give these a try. Ordering was straightforward, and taking measurements was much easier with the tool. The screens fit perfectly, are well made, and I really liked how they came individually labeled so there wasnt any guesswork figuring out which went where. I will be ordering more in the near future to replace a few worn screens.
25. elokuuta 2025
You never answered my email question??
25. elokuuta 2025
Vastaus yritykseltä FlexScreen Retail
Hello Werner,
Apologies for the delayed responses. I did follow up on your ticket, and it appears that everything is squared away. If you're experiencing additional issues, please reach out. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you
5 star recommendation.
5 star recommendation.
Was given tool to properly measure windows.
Ordered 4 screens. One was damaged. Contacted customer service, sending a replacement.no problem.
Screens very easy to install. No issues.
4. elokuuta 2025
OMG we are so happy with these screens
OMG we are so happy with these screens. They send you the tool to assist with measuring opening. The screens arrive and they fit so well. We upgraded to better screen and they are almost invisible. We actually installed one in our front door that is more for looks than use. There is no screen door that wouldn't ruing the looks of our Front Door but with this screen in place it is almost invisible. In fact our daughter says it's just a matter of time before one of us walk into it. Customer service (Mike) has been great with our questions before and after. We are HAPPY.
1. heinäkuuta 2025
Oma-aloitteinen arvostelu
The screens are great
The screens are great! They were easy to install and look really nice.
5. elokuuta 2025
Great Screens
The screens are well made, durable and make life so much easier for odd shaped windows.
8. elokuuta 2025
2 of the screens did not fit AFTER…
2 of the screens did not fit AFTER using the measuring tool.
8. elokuuta 2025
Vastaus yritykseltä FlexScreen Retail
Hello Jason, We're sorry to hear your FlexScreens don't have that perfect fit. Please reach out to our customer service team, full of measuring experts, to help you achieve the perfect fit and go over replacement options. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you
Better than hoped
I just installed our new screens and could not be happier. how often does one get to say that??!?
easy to measure with the Flex tool. received our order in a timely manner.
over the moon with the results. our home is an 1850s Italianate home with unusual window measurements. we have searched for 12 years to the right screen. I ordered 4 as a test and now will be ordering more.
8. elokuuta 2025
The screens are high quality
The screens are high quality. I measured as indicated with their tool, and the screens don't fit. I may have done it wrong, but as of now, I'm out over $700 for screens I can't use.
Is there any remedy for this?
8. elokuuta 2025
Vastaus yritykseltä FlexScreen Retail
Hello William, We're sorry to hear your FlexScreens don't have that perfect fit. Please reach out to our customer service team, full of measuring experts, to help you achieve the perfect fit and go over replacement options. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you
This was an easy process
This was an easy process. I ordered 2 to replace missing ones on my new house. I wish there was a color option as my originals are white. Plus a middle trim would be nice option since these do not but my others do.
5. elokuuta 2025
Measure twice and cut once.
I carefully measured for my screens. I did notice that one must be careful when measuring not to shorten the telescopic tool when using your tape measure. My tape measure would actually pull the end of the telescopic measurement tool and give me a short measurement. Once I was aware of this I had no problem getting accurate dimensions for my screens. When the screens came they fit perfectly. The old saying, “Measure twice and cut once”, applies to this situation.
4. elokuuta 2025
Great solution for an old home.
Great product, but in the end was pretty pricey for what it is. There are cheaper alternatives locally, but this was easier to order online, and install at home.
4. elokuuta 2025
Mike was outstanding
Mike was outstanding! He looked up my previous order and entered the measurements for me! When I had to order an additional screen, he did it again. Wonderful service!
30. heinäkuuta 2025
I followed the measuring by the book…
I followed the measuring by the book ans substracted 1/16" and I used the tool provded and I'm 1/16" short
31. heinäkuuta 2025
Vastaus yritykseltä FlexScreen Retail
Hello Steve,
It sounds like you might need to put on some of the included FlexFit Retention Bumpers to give your screen a tighter fit. If you're still experiencing problems, reach out to our customer service team. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you
You did fine
You did fine. The product looks great. The measuring instructions not so much. Screens are just ever so slightly too large to slide into my window frame. 😑
31. heinäkuuta 2025
Well made
Well made, substantial screens. Would be cool if there were smaller ones for bathroom windows, etc.
30. heinäkuuta 2025
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