FlexScreen Retail Arvostelua 

1 561
TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Great product. User-hostile purchasing process. Suggest you sell the measuring tool for a buck or two, then credit that amount when screens are purchased. The ordering process was almost intolerable.... Näytä lisää

Saanut 5/5 tähteä

I’ve been wanting a replacement screen on my kitchen window for quite some time so when I saw an ad for FlexScreen I was interested but a little skeptical. I decided to try it and found it was incredi... Näytä lisää

Saanut 4/5 tähteä

I was so excited to find a way to make a custom screen when no local screen service wanted to job. The screen works well, but I worry that because it is only glued to the frame, it won't last very lon... Näytä lisää

Saanut 5/5 tähteä

It just plain works. I wish I had gone to flex screen first before I go to this other joke of a place that claim they did them for milgard windows but in reality all they do in them for is if you m... Näytä lisää

Yrityksen tiedot

  1. Ikkunaliike

Yrityksen kirjoittama

The World's First and Only Flexible Window Screen


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 22 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(1 561)

149 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

screens were hard to get in

29. heinäkuuta 2025
FlexScreen Retail-logo

Vastaus yritykseltä FlexScreen Retail

Hello David,
We're sorry to hear that you're having difficulty installing your screens. Installing and removing FlexScreen is a unique process different than traditional screens. Please view our installation and removal video here for further help. https://www.youtube.com/watch?v=HP6k7BM3ink

Saanut 5/5 tähteä

Ordered two screens to see if these…

Ordered two screens to see if these really worked as advertised.
Well yes they do. So much easier to install and remove than what we had. No more bent frames for us. Took about three weeks for delivery and they were packed well and came undamaged. Very happy with the experience.

29. heinäkuuta 2025
Saanut 3/5 tähteä

Average

Screen was saggy. Quality wasn't as good as the original flex screen in that was in my window.

29. heinäkuuta 2025
FlexScreen Retail-logo

Vastaus yritykseltä FlexScreen Retail

Hello Steve,

We're sorry to hear that your screen in baggy. can you please share some photos with our customer service team and we'll see if there is anything we can do to help! You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

Saanut 1/5 tähteä

You Know

No respect and trust.

29. heinäkuuta 2025
FlexScreen Retail-logo

Vastaus yritykseltä FlexScreen Retail

Hello Andrew, We're sorry to hear that you had a poor experience. Please reach out to our customer service team and we'll do our best to help! You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

Saanut 2/5 tähteä

Poor follow through

Poor follow through. After measuring all 6 screens 2x and then they come in not marked where to go. I called customer service and left messages....no return calls. Considering the price of the product, there should be better service.
The screens fit is fair at best

8. heinäkuuta 2025
FlexScreen Retail-logo

Vastaus yritykseltä FlexScreen Retail

Hello Bill,

All the screens have the size and location etched on the frame of the screen. We do apologize for the delayed response. If you have any other concerns or issues, please reach out to our customer service team. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

Saanut 5/5 tähteä

The screens really did install easily

The screens really did install easily. I'll be a bit more conservative about dimensions next time, because the fit on one window (which dates from the 1860's) was slightly out of square. The next set I purchase will be more 'spacer ready.'

2. heinäkuuta 2025
Saanut 5/5 tähteä

This product is NOT a gimmick and really works!

I was going to order a FlexScreen years ago to replace a screen and frame that was a complete mess. However, what stopped me was the measuring and knowing that if I measured incorrectly, we were out of luck. Now, a tool is used so you are sure to measure properly. A video using the tool would be helpful (maybe FlexScreen can make one), but the instructions are very clear.

27. kesäkuuta 2025
Saanut 2/5 tähteä

Caution you will be stuck with no return option!

The instructions to measure are not helpful.
Caution you will be stuck with no return option!

26. kesäkuuta 2025
FlexScreen Retail-logo

Vastaus yritykseltä FlexScreen Retail

Hello Phil,

We're sorry to hear that you didn't find our measuring instructions helpful. If you ever need help with your measurements, please feel free to reach out to our customer service team, where one of our measuring experts would be happy to help you!

Saanut 2/5 tähteä

They seem cheap and gap on each side…

They seem cheap and gap on each side and waffle. The frame part fits perfectly but they don’t stay rigid top to bottom. I’m sorry I bought all 6 and Would never buy again or recommend them.
Update- some are bowed even when not in the window. It is the screen, not the fit.

25. kesäkuuta 2025
FlexScreen Retail-logo

Vastaus yritykseltä FlexScreen Retail

Hello Laurie,

Sorry to hear you're having an issue with a gap on the sides. It typically does that when the screens are too large for the windows, causing the screen to compress and gap at the sides. Please feel free to reach out to our customer service team with some photos of the issue, and we'd be happy to take a look and talk about replacement options to get you some new screens with the perfect fit! You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

Saanut 5/5 tähteä

Love, Love, Love My New Screens!

Love, love, love these screens! Ordering was easy - what a fantastic measuring tool ! I measured 3x to be sure! The screens are a great fit. They are so durable. I love how easily they are to install and remove, and the look is fantastic! I appreciated the questionnaire to help me know which screen would work best for me. So satisfied! Thanks FlexScreen!

26. kesäkuuta 2025
Saanut 3/5 tähteä

Right tool wrong measurement

I used the flex measuring tool and unfortunately this caused the screen measurement to be wrong. I should have used my screen measurement and it would have fit perfectly. I should have trusted my gut indtinct

25. kesäkuuta 2025
FlexScreen Retail-logo

Vastaus yritykseltä FlexScreen Retail

Hello Jayne, we're sorry to hear your FlexScreens don't have the perfect fit! Please reach out to our customer service department, and we can help you get the correct measurements and go over replacement options. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

Saanut 1/5 tähteä

My order was apparently shipped and…

My order was apparently shipped and delivered before I submitted my screen measurements. Now the order is lost in space and no reply about fulfilling my order.

27. kesäkuuta 2025
Oma-aloitteinen arvostelu
FlexScreen Retail-logo

Vastaus yritykseltä FlexScreen Retail

Hello Kevin, It appears your order was shipped on 7/3 and delivered on 7/10. Please reach out to our customer service team if you are having any issues with your order. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

Saanut 5/5 tähteä

Loved the ease of the process

Loved the ease of the process! Everything done on line - no pushy sales people. Screens arrived well packaged and really WERE simple to install. It's such a pleasure to be able to open my windows and not have bugs sneaking around the edges.

3. kesäkuuta 2025
Saanut 1/5 tähteä

No,just No

Way too long to receive screens. Two weeks to receive measuring tool. And another 3weeks to receive screens. Measuring tool is garbage. Anything that has a bow to it does not provide an accurate measurement. I will never buy these again. And yes. I have not even received my screens yet. Even if they are 100% perfect the ordering process is no where near the value of the price and fit. Look elsewhere.

7. kesäkuuta 2025
Oma-aloitteinen arvostelu
FlexScreen Retail-logo

Vastaus yritykseltä FlexScreen Retail

Hello Greg, Your order was placed on May 14th, and the measuring tool was delivered on May 20th. It did ship out the day after your order was placed, and did arrive within the 2-5 business day window that USPS gives. In terms of your FlexScreens, they were produced and delivered in 14 business days of us receiving your measurement. This is within our shipping time frame of 10-15 business days. We do apologize that you're unhappy with the shipment times, but this is a custom-made product and requires time to be produced.

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