Exotic India Arvostelua 365

After 10 days my Book is not delivered.Very bad service

very long time taken

Still I didn't received the package. Your Service is very bad. Totally disappointed.

Fraud app...don't order here...can't reach customer support... Totoal money time waste....very poor online seller

I ordered a book and its a month now.. No response.. I am just feeling its a fraud company.. Please do not buy anything here... You cannot track the order also.. simply says.. Delayed... Totally Fraud...

Good service

Namaskar : I am a long time customer who has been buying from exotic india since its very beginning.
So far all my transactions were relatively fine until recently for the yoga day and Janamastami 20% discount sales which they were offering.
I find this group do not follow instructions at times eg. when I ask to send by FedEx- they send by DHL express. When I tell not to send by india post to Guyana, they still send. They take initiatives which can be frustrating and confusing . For example I bought a " CELIBACY" book from them along with a few others on Yoga day sales. I do not know what they have against celibacy but this book was posted by india post against my wish and the other books by dhl.
Again for the Janamashtami Sales , they offered a 20 % discount but somehow along the line , complications to send by FedEx and DHL popped up and they decided to send everything by India Post again. Until today , since the yoga day sale , I have not received the celibacy book. Albeit the frustration and long waiting for the book , almost 2 months now....I have asked that a new one be sent as replacement for the one which did not arrive via INDIA. POST. No answer despite sending what app. Messages and emails. The only reply came when they posted the Janamashtami order (EXO 1848065) via INDIA POST again.i had to send a strong email requesting a refund because I advised against INDIA POST . They did not consult with me before doing so. Finally they agreed to post the books via FEDEX / DHL to an American address...since it seems better than posting directly to British Guyana. I told them to go ahead
Almost one week has passed and no update has been received as to the status of the books. No tracking nor purchase records showing up on my exotic India profile either.I asked them more than once to post my invoice and purchase orders on my exotic India account. But no replies came.
I find that this has displayed a fall from grace over the years of standard service. Their org. has probably grown in success due to supporters like myself. But when sellers do not value their customers it somehow reflects low grade work and unprofessionalism.
Hopefully a LEAGUE of PROFESSIONAL SELLERS can tackle this...in interest of customers who have helped but now are being undermined.

I recently ordered a couple of items from Exotic India, and I am thoroughly impressed with their service. From the moment I placed my order, the experience was seamless. The items arrived on time, perfectly aligning with the estimated delivery date, which I truly appreciated.

What stood out the most was the meticulous attention to detail in the packaging. Each item was carefully packed, ensuring that everything arrived in pristine condition. It’s clear that Exotic India takes great care in handling their products and values their customers’ satisfaction.

Moreover, their customer service was outstanding. I had a few questions about related items, and when I called, I was immediately connected with a friendly and knowledgeable representative. They patiently answered all my questions and provided additional information that helped me make informed decisions about my purchase.

Overall, my experience with Exotic India was fantastic. I highly recommend them to anyone looking for quality products and exceptional service. I will definitely be shopping with them again!

Exotic India has a great collection of books. The books arrive with great packaging and care. Rithvik is always available to answer questions and accomodates customers requests with care. Even if they do not have the book, Rithvik and team go above and beyond to find and dispatch the book to the customer. Highly recommend ordering books from Exotic India.

I never received my order. I am texting customer service everyday for my order but no response.

Crooks they are.
23rd July, 2024 - Order No. EXO-1798762 was placed for a book on exoticindiaart.com by paying Rs.425 online. Been 24 days after that and they are just non-contactable. Such perpetrators should be traced and penalised for such fraudulent activities under cyber-crime laws.

The worst thing is they cancelled my order after full payment and haven't even mentioned the reason for the same, neither I got any refund not information regarding it yet. They have kept my money for 10-15 days and suddenly cancel my order .

The delivery charges are very high , many times more than the purchased product MRP.

Even though if we are still paying such high delivery charges, they don't deliver anything within atleast a week, I have received my previous orders(4 books) after more than 10 days(the receipt of 1st delivery) and with a lot of time difference between each delivery after 1st book delivery.

When we pay a premium delivery charge, don't we expect a premium and quick service which is not the case here .

Recently I ordered two book mrp was 200 and 30 respectively however total billing was 514 ...it means 284 was the shipping charges and I got those books after 45 days. Avoid ordering from this site.

The worst service and worst support. I don't recommend this platform to buy anything. They don't respect your request and feelings.

Exotic India is one of my favorite web site! The Customer service staff are extremely are very helpful and responses are done promptly! The product that i orderred is very very beautiful and adorable! I am impressed by the packages even! superb! I have been a customer of Exotic ibdia for about 2yrs! Everything about the experience is positive! Looking forward to order more in the future!

Excellent delivery service. Excellent packaging and tracking information

Kind heart ❤️
Poliet speech 😊
Express service 👍

I’ve been a customer of Exotic India for almost 3 years now. Everything about the experience has been positive. They go over and beyond to make the shipping hand delivery seamless. The website and user interface is very intuitive and helpful. Their customer reps are superb. Most importantly, their Sanskrit books collection is incomparable.